SwitchAid Reviews 

Great communication with regular updates on our contract. Very helpful in finding the best rates for our charity

Everything was made so easy, and completed quickly. Kim has been so helpful, and kept us informed of the progress with the contract and our deliveries. Excellent service.

Attentiveness of Kim, who went over and beyond to help us resolve our wifi problems. She didn't rest until the issue, which was long running, was resolved.
Shes a credit to you!

Every time I've dealt with Kim she has been extremely helpful and managed to answer my questions and sort any problems quickly. She is always polite and kind which is often rare these days when it comes to customer service.

We have used this company a couple of times to help with new utility deals. They have been very helpful and I’d particularly like to single out Stephanie F who has gone above and beyond to help our church to end one contract and negotiate a better deal with another provider. The negotiations with the company we were wanting to leave were especially difficult and often left me in tears! Thanks to Steph we were able to come through it and she was always kind, supportive and encouraging. I highly recommend.

Any questions, queries or tasks I need help with, Kim is always happy to help me.
Kim has excellent customer service and always offers a prompt solution to whatever it is I need.

Very much appreciated!

Excellent service from start to finish. Kim was incredibly helpful, quick to respond, and proactive in finding solutions to my problems. She also went above and beyond by providing additional support throughout the process. Her friendly and professional approach made everything much easier, and I would highly recommend the service.

As a small foodbank charity run entirely by volunteers our mobile phones and Internet are critical but we don't have the resources to be constantly checking for the best deals. The team at Switchaid have been brilliant at doing that for us. Customer service is excellent, always friendly and helpful, focussed on doing the best for us.

Kim Mccallum made the process stress free and very simple, answered any questions I had and was very quick replying.

SwitchAid have taken all the stress out of dealing with mobile phone companies and provide a quick, personable service. They are always available to answer any questions and help clarify matters. As a the head of a small charity spending hours upon hours on phone calls or webchats trying to sort out new contracts or upgrades was a complete waste of time that has now been better utilised in actually leading the charity. Huge thanks to Kirsty for getting us sorted again.

Nathan was really helpful sorting us out (as a charity with a very small team) quite a tricky and time consuming exit but we got there in the end thanks to Nathan's persistence. Our new systems package is saving us a fortune and I know that I can get in touch for support whenever needed. Nathan great - lovely team - couldn't recommend more highly! Good solutions, great customer service and exemplary service. Thankyou!

Lee Clark has supported with a couple of technical issues since we switched to CallSwitch One. He is always really quick to respond and so helpful.

Kim was very supportive; she responded promptly and kept me updated until my issue was resolved.

A while ago I needed to move away from another company that was obstructive & difficult - Nathan Gudgeon at the Sebb Group helped me every step of the way & he was always available for advice & help & the customer service I have received has been second to none - I cannot recommend highly enough - I have had no problems at all since Sebb Group took over the account

Excellent service!
James, as always, guided us seamlessly from the initial enquiry through to the final purchase. We’re now happily looking forward to receiving our order.

Absolutely amazing service thanks for your support and patience. Special mention to Lee Clarke. Exceptional customer service thank you

Nathan Gudgeon has been fantastic!

Since starting to work with him 2 years ago he has managed our account perfectly, cant recommend him strongly enough

The customer and support from Sebb Group was excellent. They kept us fully informed as to what was going to happen and when. A pleasure to deal with the staff on the phone too. Great support and look forward to working with them as we move forward. Special mention to Jack Luck & Nathan Gudgeon for their guidance through the process.

The customer service is excellent, I really believe my Account Manger understands my business needs and proactively manages our relationship.

Caroline is an asset to your organisation. Her personal service levels towards our charity organisation have been exceptional throughout our enquiry and we really do appreciate ALL of her efforts on our behalf. Nothing was too much trouble for her, great communication throughout too. Thank you and keep up the good work from Tim and all at 'The Daphne Hart Holiday Homes' Registered Charity: 282525