Sylaza Reviews 33

I would give 0 stars if that were an option. Two problems here: #1 the delivery company UniUni delivered my package to the wrong address, took a picture of my package at the wrong address but yet said they made the delivery and said "not my problem". #2 Sylaza basically looked at the picture of my package at the wrong address and said "sorry not our problem." And told me to go to the post office and file a claim. Ridiculous. No wonder they have so many 1 Star Reviews. They're terrible.

Same thing, bought the window bird feeder, which looked great in the ad. Got a cheap piece of crap, missing parts, that looked NOTHING like the ads. TOTAL SCAM COMPANY!

I recently ordered a $45 window bird feeder. When I received it it was not in proper packaging, just shoved in a plain cardboard box. When I opened it I noticed a 2-3 inch crack in the window. I reached out to customer service about it. They offered a 30% refund, stating I could tape the crack of glue it to seal it. I declined arguing that it was meant as a birthday gift. After a little back and forth the best they would do is 45% refund. My other choice would be to return it at my expense. I am begrudgingly accepting the 45% so I at least get something out of it. But I will also be disputing the charge with my bank and reporting them to BBB.

Bait and switch! Paid $60 and shipping for a large GLASS hot air balloon and got a cheap plastic small Rinky-dink replica of what was advertised. Do not buy from this company. Save your money! Bad business Sylaza!!!

I would give 0 stars but it's not an option. I ordered a large beautiful hot air balloon solar lantern and was sent a small cheaply made product I found on Temu for $11.99 and I paid $49.99 plus shipping and tax. Now the product isn't on their website. I had a delayed ship date as the product never actually shipped and now they want to give me 10% back and are not willing to work with me as they shipped a false product and did false advertising.

Items do not resemble advertised photos at all. BUYER BEWARE! Find another site to shop.

Purchased something for my friends from this company on 11/24 and still have not received anything from them. I continue to get a message showing a tracking number that has been received to the same location in the same city in NY 7 different times. I have told them if I don’t receive proper tracking information about my package by tomorrow I will dispute the charge with my bank. This was $150.00 worth of stuff.

Screwed us on price and size. We paid for the large balloon but they sent the small one. We want the large one that we paid for.

The peacock spinner did not assemble properly. Wrong parts. I bought 2 almost $80.00. Disappointed because they won’t answer my return request email. What a loss for me. I do believe it’s a scam.

This a scam charged $45 for an item that's about 8 inches high, and very cheaply made.. this product is made in CHINA and the website says all products are made in the United States.

Stay away from ordering these products...

SCAM another Facebook scam never shipped item kepted offering 5% and then $5 saying package was lost item cost $45 what a joke they also claim US product but the company is in China
The first review on here is obviously a fake review

Purchased the peacock wind chime 👎🏾BIG disappointment. They magnified it for customer reviews and when it arrived, it was Soo small it could fit in my mailbox. On top of that, they sent a diagram of all parts and one was missing which they denied when I reach out to them about it. Refused to refund and lied about missing part. The peacock is Soo small you cannot see it (the light) from the street. Wasted money.