Symphony Music Reviews 

The convenience of fast delivery from this musical instrument store is unparalleled; I received my instrument within days of placing the order, allowing me to enjoy making music sooner than expected.

No hassle purchase, my ukulele was as described, very well packaged with prompt dispatch.

Great service. Liked the multi buy discount. Fast delivery and efficient.......*****

Excellent from purchase to delivery.I was kept informed about the status of my items with regular emails and once they had been shipped i was given a tracking number. My items were well packaged and arrived on time. Everything was done in a polite and friendly manner.

This review will be split into 2 parts. One on the guitar and one on Symphony. Firstly the Gibson J45 is a wonderful guitar. May look a plain Jane against some top end guitars from others but the quality of sound is difficult to describe. It is complex and can boom when attacked hard, but also responds to light touch too. Gives a rich warm sound that is just excellent. Turning to Symphony themselves they couldn't have done anymore to help. I live some way away and did what people say you shouldn't and that's buy an acoustic you haven't played or A/B'd against another. However as there are limited stock in the UK and I had used Symphony for my US Tele purchase I approached them with some questions on the QC of the guitar, fit and finish. Dave answered all questions honestly and provided multiple photos. He even sent a video of the guitar being played...as I would play it (not finger style). There was even a 14 day return offered. So I purchased it and glad I did. If you are even remotely interested in a J45, buy one. You won't regret it. And if you are looking for an excellent independent retailer, there can't be many better than the team at Symphony.

Good communications, supportive, knowledgeable, flexible and a quick deliver service

We had an issue with a product and Dave was fantastic. He got the issue resolved satisfactorily and professionally. Excellent customer service!

This is my second review of this company and they absolutely deserve it. In the last couple of months I have purchased 2 new guitars and had another repaired. The help whilst purchasing was outstanding. No pressure, sales and great advice. And they helped me sort out an unusual payment for one of the guitars. I've been back today to pick up the one in for repair and it now plays beautifully!!! Definitely my first choice music store!!!

Great customer service, hassle free transaction and very pleased with my guitar. Will definitely shop with these guys again. Thanks!

Easy to order and pay on website. Received email from courier stating a 2 hour time window for expected delivery. Ukelele delivered on time. A trouble- free experience.

Relatively good price for blackstar id core v3 amp and good communication through to delivery from this first time dealing with symphony

Great communication and customer service. Delivery on time, really great service.

Very happy with service and advice on my new Gibson LG-2 would recommend to anyone thinking of buying from these guys

The website says PayPal is accepted but any orders I place have no option to use paypal

Absolutely amazing customer service from Dave. They truly go out of their way to help with any issues or questions that arise. I would strongly recommend purchasing a guitar from them. Regardless of the cost; you’ll be in safe hands

when i made phone calls the respons and help was first class. the delivery of the instrument and packageing was perfect.icould not ask for a better cervice from any compant

Bought a Yamaha P125 digital piano and emailed Symphony to make sure it was the right version for me, Dave and team added a nice personal touch, great communication and photos to assure me before sending promptly. Really chuffed with product,Will use again. Many thanks 👌

Helpful advice from staff at Symphony Music which influenced my purchase. Great communication and update on delivery times and a great price..would recommend 👍