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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I only used this software because it was recommended by Quickbooks online to sync transactions from Stripe. While annoying to set up, syncing generally worked. Their customer service and billing has b... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We love Synder! We have a small business that holds a lot of daily transactions and syncing them with Quickbooks would be a nightmare manually. Synder has made the automation process smooth and their... Toon meer

Beoordeeld met 5 van de 5 sterren

While Synder is beyond helpful in getting all our orders imported and synced into QBO, it's the fact that I can hop on a chat and immediately start talking to a real person when I need help. I typical... Toon meer

Beoordeeld met 5 van de 5 sterren

Synder has been my greatest find for syncing transactions into Quickbooks! I use Synder to sync detailed transactons from PayPal and Square intead of manually entering saving me hours of data entry. T... Toon meer

Bedrijfsgegevens

  1. Accounting software bedrijf

Geschreven door het bedrijf

Synder is a powerful accounting automation platform that centralizes multichannel data and ensures accurate reconciliation across multiple channels and GAAP-compliant revenue recognition. Seamlessly integrating with your sales channels, payment platforms, inventory systems, and ERPs, Synder effortlessly consolidates and categorizes different layers of your financial data. Ideal for businesses with multi-source data and complex operations, Synder also provides teams with instant data analytics and affordable invoicing solutions. Perfect fit for industries like Retail & Consumer Goods, Technology & SaaS, Accounting Firms, Marketing Agencies, Non-profits & Associations, Wholesale, Professional Services, Hospitality & Travel, Automotive, Manufacturing, and more.


Contactgegevens

3,8

Goed

TrustScore 4 uit 5

541 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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3,8

Alle reviews

(541)

9 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Lizzie was wonderful

Lizzie was wonderful, she took her time, explained everything to me, and made sure I understand. I now know how Synder works and am confident that we can implement this to great effect in our company. Thanks again, Lizzie!

21 september 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Customer support

Emailed customer service as i was not sure of a tranaction. Was assisted by Renata who provided correct and helpful information from start to finish. My initial mail was answerd within 45 mins and the follow up mail a a few minutes later. The best customer service i have had in a long time, professional and efficient. Thanks again Renata for putting my mind at rest.

21 september 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Crucial Issue not fixed after almost 2 months + too overpriced

For more than 1 month, the transactions made via Shopify payments are not imported into Synder (for some reason). Because of that, I cannot create invoices for my customers into Quickbooks, which is SUPER important to every business. I have contacted the customer support multiple times, and they keep answering they are on it for more than one month! Absolutely nothing has been done. They don't seem to understand the urgency of the topic...

Also, there are way too overpriced. Some competitors offer the same for 3 times cheaper.

Finally, be careful with the reviews on the web, as they are manipulating them. They offer free credits in exchange of reviews.

20 september 2022
Review zonder uitnodiging
Logo synder.com

Antwoord van synder.com

Dear Florian, we are sorry to hear about your experience. Each improvement of the software may take some time - from 2-2,5 weeks to several months - depending on what needs to be improved and how much effort of our devs has to be involved. As far as we see, the workaround suggested by our team has worked, so now you can successfully sync Shopify transactions into your accounting solution.
Our pricing has been designed to serve different sizes of business, making sure you are not overpaying for things you don’t need. Therefore, our integrations (the number of platforms) are always free of charge, and you are paying only for the volume of transactions. You can also check with our team if the plan you are currently using is fully optimized for your needs - we are always here to help!
We always ask for feedback from our users, and therefore you can see different comments and use cases on the platform. We value all kinds of feedback as it helps us to grow and shows our commitment to improving our app and solving any problems together. Our representative has already contacted you to make sure that all questions are resolved, so that you can continue using Synder to solve the day-to-day issues of your business.

Beoordeeld met 5 van de 5 sterren

Recommend for users of Stripe and Quickbooks

Synder saves me so much time in syncing transactions between Stripe and Quickbooks. I'd definitely recommend for any online retailers/service providers who use Stripe to process payments. Have been using for 8 months, and never had a problem with the accuracy of the data.

19 september 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Lizzie is Awesome.

Lizzie is Awesome.

Liza did a great job walking us through the setup and making sure we had everything set up correctly. Thank you!

9 september 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Lizzie was extremely helpful and…

Lizzie was extremely helpful and patient with setting up our Synder integration with QuickBooks and Square. She was knowledgeable, and was able to answer all of my questions.

26 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great support

Lizzi was very helpful. She explained everything in great detail and made sure that I understood all of the options that are available for me.

25 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

This app has helped streamline my life/work balance

This app has helped streamline my operations and saved my hours of manually inputting data. Whether it is at noon, 8:00 PM or 4:00 AM, if I have a question, I can just jump on the instant message chat and connect with an ACTUAL person in less than 30 seconds. I once spent over two hours getting help from someone and they literally sent me screen shots of the step by step processes of how to accomplish what I was trying to do. Yes, you have to pay for syncing transactions BUT you can talk to customer service and get a rate that fits your needs. This is not an app to be cheap on and it has saved me money and time to get the top tier features. Andrey was an all star this morning and quickly helped me resolve an issue. Felix has been my go-to and spent hours with me setting things up and helped me step-by-step. Their people don't make you feel like just some user but like an actual priority and as a small business owner--that means a lot! I would highly recommend this app based on the care to detail and customer service aspect alone.

12 augustus 2022
Review zonder uitnodiging

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