Taalita Reviews 

Ordered smartwatch on 30th August. It claimed 2 to 4 days delivery still not arrived. Don’t use them

Placed order 05/08/26. Never received order.
Instructed my bank to recall the money back.
Do not use this company.

Received my decanter today after nearly a month of fighting for a response to why it was taking so long. Then when I received it it wasn't worth waiting for was alot smaller than it looked in the picture and for over £30 was never worth the money...I can see after reading these reviews that this was a total scam and that I should never have wasted my money. Avoid this company 💯

AVOID. Order not received. Said in transit 2 weeks ago.

Ordered a door handle with code, keys, card etc.
DO NOT ORDER FROM this place! SCAM SCAM SCAM!!!! If I could leave a 0 I would!
Ordered 6th August and still hasn’t turned up! Contacted customer services numerous times and They refuse to refund, and offered 15% off the product which also has clearly been lost with the package itself!!!
there’s no tracking details. No item and no help from customer services! Poor poor poor.
Scam website and wish I read the reviews beforehand!
This company should not be allowed to operate as they are clearly ripping everyone off!

I ordered a gold dog chain off these on 1st Sept and I know we are only on 2nd Sept now but I have gone onto their website and tried to track my order and it says the order cannot be found when I enter my order number and email address. I have since been looking at other people's reviews and they are really bad, I really wish I'd have read the reviews before ordering from this company.

They advertised an 8 tb memory drive for a low price £64.15 Which I paid months ago, after several weeks I received a small empty plastic box which is not a memory drive, I checked the box which has no inner components. I immediately contacted them. They wanted me to deal with a company based in China, which I have no contact with. They offered me three different refunds reliant on me sending the box to China. I pointed out that I had a contract with them for the 8tb memory drive and they had broken the contract by not providing the item paid for, and refusing to refund the money fraudulently taken. They are con artists falsely advertising genuine items but sending 50p plastic box. DO NOT BUY FROM THIS COMPANY AS THEY LIE AND STEAL YOUR MONEY. It is the old adage that if the deal seems too good to be true it probably is. I would never recommend or deal with this company again. I have requested their address but they refuse to provide it. They are liars and thieves and should be avoided at all cost. They should receive a zero star but it is not an option. Worst company I have ever had the misfortune to deal with.

I would give zero stars if Trustpilot allowed it.

I placed an order with Taalita and subsequently contacted Customer Service to cancel it. I was told that my order could not be changed or cancelled because it was already “being processed.”

However, their subsequent email completely contradicted this, stating that my order was still being prepared for shipment in their warehouse and had not yet been dispatched.

I therefore made it absolutely clear that I wanted the order cancelled immediately and my money refunded in full.

Despite this, my instructions have apparently been ignored. I have received no confirmation that the order has been cancelled and no confirmation that my refund has been processed.

I have now reached the point where I am having to contact my bank to recover my money because Taalita appear either unwilling or unable to deal with a very straightforward cancellation and refund request.

What is particularly frustrating is that I have given them every opportunity to resolve this directly, yet their customer service has been completely ineffective.

My experience has been:
❌ Conflicting information
❌ Failure to action a clear cancellation request
❌ Failure to provide a refund
❌ Extremely poor communication
❌ Having to involve my bank to try to recover my money

Having now looked at other recent Trustpilot reviews, I can see that I am far from the only customer experiencing problems with communication, refunds and orders. (Trustpilot⁠)

My advice would be to think very carefully before ordering from Taalita.

I certainly will never order from them again.

Do not order from this company. Purchased a 31.5 inch circle bedroom rug and received a small circle sticker!! I wish I had read the reviews on here before ordering, but I had no reason to doubt the online shop. Do not order from them! No refund given and the best offer I received from email support was 50% off the wrong item sent or return the unwanted item back to China at my own expense.

I believe this company is a scam. We ordered an air conditioning unit for 800 British Pounds. We recieved an air purifier worth 40 pounds. When we asked for this to be corrected the said they would only return 30% of the value as a refund and that we had to return the product at our own cost to China. We would not be getting the product we ordered and 30% was the maximum they would give us back. Do not order anything from this company. We have reported them to our bank as well as the Federal Trade Commison. They are now selling the AC unit we bought on their website for 10,000 pounds! I really think someone needs to look into this company as they are an absolute scam.

I wouldn't rate this company at all, ordered what they described as a walking stick, ordered in June its now August, received a visit from the police with a letter from border force saying it was described as a baton/truncheon they have disposed of it, still waiting on a reply from there so called customer service

I purchased a simple £32 computer drive from this company, it didn't work properly. I asked for a refund. I was given a choice send it back to China (£30 postage) or they would offer a 25% refund. UK consumer law says I should get a full refund if the goods are not fit for purpose. I have now been ignored.
Until they sort out their customer services - Steer Well Clear.
Finally managed 35% refund, still waiting. DO NOT BUY FROM THIS COMPANY!!!!!!!

Complete rubbish product!
I ordered photochromatic sunglasses and received cheap non-photochromatic unmarked for UV protection etc.
DON'T BUY FROM THEM.

Do not order from this rip off company, what I recieved was nothing like what I thought I ordered, poor child like workmanship. After reading the reviews I am not even going to try for a refund as it would appear to be a futile exercise.

I WILL REPEAT.... DO NOT ORDER ANYTHING FROM THIS COMPANY!!!!

Item I purchased was not true to the illustration on the website it was a highland cow wall hanging, it arrived like a primary’s school art class design not even half the size as advertised , please avoid and you will have to bank chargeback to get your money back A TOTALLY RIP OFF COMPANY!!!! Don’t get scammed by these rouge guys !!!

Same problem as everyone else. Poor communication, Terrible quality.
How did you send back for a refund no response ro emails.
DO NOT BUY THESE GLASSES.

Delivery took 2 weeks. Item arrived was different to what was ordered. No messages or emails are replied to. How do i return item and get a refund?
Dear Matthew,
Their response:
"I genuinely understand your concerns, and I'm determined to find the most advantageous solution for you. I deeply value your trust and appreciate your understanding of our policies, which are carefully crafted to uphold the quality and integrity of our brand.
In light of your situation, I'm putting forth an option that's not just convenient but one that signifies a significant effort to accommodate your needs:
I'm willing to issue a substantial 50% refund, provided that you choose to keep the items.
Alternatively, you may still opt to send the product to our warehouse at the following address. However, I must stress the potential financial impact on your end. Returning the item might lead to substantial return shipping expenses, which can vary based on the package's size and weight.
Shenzhen HST Electronics Co., Ltd.
Address: 5th Floor, Building 8, Zhengzhong Industrial Zone, Tangxin Road, Fuhai Street, Bao'an District
City: Shenzhen
Zip Code: 518100
Province: Guangdong
I respectfully request your response to proceed accordingly, and I stand ready to assist you in any way we can.
Best regards,
Zoe"

Cant help thinking this is a SCAM. Ordered, received advice order shipped with tracking number. Tried to track and nothing works. Item has not arrived either. Have contacted support....guess what !!

Did two orders , 5 days later an email came saying every item is out of stock from both orders and I can have the same value in vouchers for the website … I don’t want vouchers .. I either want my money back or the item I payed for which supposed to be shipped by now .