Penny was a fantastic help. With the ai reader getting confused by my pay which came in bi-weekly rather than monthly she took the time to manually review my case after assuring me I would in fact be... Toon meer
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Lees wat reviewers zeggen
Penny was amazing and so understanding and helpful when I told her I accidentally got rid of the direct debit I had setup because I tried to get rid of my gym membership one. She was very understandin... Toon meer
I contacted Tabeo regarding a refund and Penny was very helpful. She explained the situation clearly and answered my questions promptly. Thank you, Penny, for your help!
absolutely shocking customer service. Under FCA rules, tabeo is obliged to provide a human to human contact telephone number which has been cut off. It is nearly impossible to resolve some account pr... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Make specialist care more affordable and accessible online
Contactgegevens
25 Wilton Road, SW1V 1LW, London, Verenigde Staten
- customers@tabeo.co.uk
- tabeo.co.uk
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This company is an absolute Joke
This company is an absolute Joke!
Take payments for treatment that didn’t happen. A hassle to cancel the loan and when I finally managed to do so I received a refund of one month’s payment despite having made 10 monthly payments!! I can only contact them via email or we chat, which is a red flag, then to compound the problem I was told by Eugenia the policy is they refund each monthly payment separately. Absolute nonsense. When I asked to be put through to someone with authority to provide a solution I get sent the complaint email and ended the chat. I will be reporting to the FCA. Absolute scandalous conduct for a finance broker.
Dale
Dale - so efficient and effective in providing a resolution! Thank you!
How fast and helpful Doninique was
Complications with signup but made easy…
Complications with signup but made easy by the staff at the customer service team. Made easy for me.
Thankyou ben
Thank you, Kerri!
Kerri responded to my concerns via e-mail swiftly. Very helpful and informative. Thank you, Kerri.
Service was really quick and easy to…
Service was really quick and easy to deal with
Had to contact Customer Support team…
Had to contact Customer Support team due to an issue with my account. This couldn't be resolved by their AI assistant, hence asked for a person to follow up. This only took a short time and the issue was resolved within minutes. Thank you Dominique!
I spoke with Kerri on customer support…
I spoke with Kerri on customer support this morning and my query/concern was dealt with in minutes. I was expecting a response that would take days but all resolved!
Fast Decision
Easy and quick to get a decision after uploading a few documents to Dominique.
Speed and efficiency…
The speed and efficiency the way my questions were answered by Dominique was really impressive and very professional… I’ve had nightmares with live chat from other companies, but this was really good : )
Dominique was extremely helpful in…
Dominique was extremely helpful in getting my case manually approved.
Excellent customer service
I sent an email with a query early on Sunday morning, not expecting a reply until later in the week, however, within 5 minutes I have received a clear and informative response from Dominique and my query had been completely resolved.
Fast application
Very quick and easy to apply for the…
Very quick and easy to apply for the loan, very fast manual check.
Speed and giving me the info I needed.
Speed and giving me the info I needed.
Spoke with Kerri and instantly sorted…
Spoke with Kerri and instantly sorted my problem. Thankyou!
This company starts to take payments…
This company starts to take payments before treatments are processed. Paying money each month for something that is not happening. Also will charge you stupid amounts of interest if the practice cancels your treatments. And will not refund it. Also takes ages to get a refund from this company. 1/10 do not recommend
Quick resolvement
Fantastic experience with quick professional assistance
very efficient
Penny from Tabeo was very quick and efficient at dealing with my case.
Penny sorted my application quickly and…
Penny sorted my application quickly and efficiently
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