Penny was a fantastic help. With the ai reader getting confused by my pay which came in bi-weekly rather than monthly she took the time to manually review my case after assuring me I would in fact be... Toon meer
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Penny was amazing and so understanding and helpful when I told her I accidentally got rid of the direct debit I had setup because I tried to get rid of my gym membership one. She was very understandin... Toon meer
I contacted Tabeo regarding a refund and Penny was very helpful. She explained the situation clearly and answered my questions promptly. Thank you, Penny, for your help!
absolutely shocking customer service. Under FCA rules, tabeo is obliged to provide a human to human contact telephone number which has been cut off. It is nearly impossible to resolve some account pr... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Make specialist care more affordable and accessible online
Contactgegevens
25 Wilton Road, SW1V 1LW, London, Verenigde Staten
- customers@tabeo.co.uk
- tabeo.co.uk
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
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fast, easy application
applied using a link from my dentist to pay for dental treatment, application easy and quick, handled by Penny, efficient
Helpful customer service
Dominique was able to help me resolve my payment issue promptly - thanks!
Give Dominique a payrise she deserves it!
Dominique, was quick in helping me with the problem I had. She informed me of what I need to do so it can be straight away and updated me once it was complete. This was my first time having to contact Tabeo, since I started my smile white journey and thanks to Dominique it was a stressful and easy. Thank you once again Dominique your a credit to Tabeo.
Dominique responded to my query very…
Dominique responded to my query very prompt and resolved my issue very efficiently. Great customer service!
Excellent customer service
Very quick and friendly assistance from Dominique :)
Kerri was very quick to reply and…
Kerri was very quick to reply and really kind and helpful
Thank you for processing my application…
Thank you for processing my application so quickly.
Very easy to apply and straightforward…
Very easy to apply and straightforward process
Dealt with my enquire very quickly and…
Dealt with my enquire very quickly and very politely.
Why can’t all companies be like this
Thank you Tabeo
Great service and a quick easy system…
Great service and a quick easy system used to get the deal done .
Extremely fast and efficient service
Extremely fast and efficient service
Payment issues
The customer service on a whole is poor, I spent hours trying to contact somebody from Tabeo. Firstly I tried their number which is now unavailable for customers to call, which is unacceptable considering the amount of money involved in these types of payments. I sat waiting on a live chat for someone to talk to for hours with no response, and then had to send 2 emails in the hope someone would reply asap. I had assistance from a person named Penny who was very helpful, but suggested that my actions were the reason for a double payment. They stated “I cancelled my direct debit before the payment was taken” which was false. I gave payment on Monday to which I then swapped my bank details for another account, to which the payment was taken a second time on the Friday. This is an unacceptable process as a lot of money is involved as stated above, and I was told I can only be refunded in up to 10 working days. This is a considerable amount of money to be down for 2 weeks. Overall service wasn’t great and I wouldn’t choose again for a loan.
Great service.
Really happy with the service I have received from Penny.
Penny has been really helpful, and she has been able to resolve my issues.
Really fast, friendly communication, clear helpful support.
Thank you Penny.
This is my first time of using the…
This is my first time of using the service and I can confirm them to be beauty. If I could rate more than 5 star, I would.
Thanks to Penny for coming through swiftly. You are a star indeed!.
Thank you Penny :-)
Penny was extremely helpful and resolved my query swiftly - keeping me informed when this had been resolved. Thank you!
Appropriate
Dominique responded to my query promptly.
She asked me to confirm my new email address and advised changes had be done. I did have to ask if I would receive an acknowledgement email however which I thought I would have been advised of this naturally. I also asked a time scale on which the changes take place and when the confirmation email woukd come through to which I got no response
Excellent customer service support
Excellent customer service support
Awful company to deal with
Awful company to deal with. The customer service is non existent over a prolonged period of time (2 years plus). We are stuck with them as their competition is non existent. Great for patients, shocking for everyone else.
Very helpful and friendly
Very helpful and friendly, would definitely recommend.
Immediate response from a human!
Immediate response from a human! Penny was able to clarify any missing info when the website wasn't clear.
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