Penny was a fantastic help. With the ai reader getting confused by my pay which came in bi-weekly rather than monthly she took the time to manually review my case after assuring me I would in fact be... Toon meer
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Penny was amazing and so understanding and helpful when I told her I accidentally got rid of the direct debit I had setup because I tried to get rid of my gym membership one. She was very understandin... Toon meer
I contacted Tabeo regarding a refund and Penny was very helpful. She explained the situation clearly and answered my questions promptly. Thank you, Penny, for your help!
absolutely shocking customer service. Under FCA rules, tabeo is obliged to provide a human to human contact telephone number which has been cut off. It is nearly impossible to resolve some account pr... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Make specialist care more affordable and accessible online
Contactgegevens
25 Wilton Road, SW1V 1LW, London, Verenigde Staten
- customers@tabeo.co.uk
- tabeo.co.uk
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
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Helpful very nice conversation,and I’m happy for you helping
Helpful very nice conversation
Quick response to my query and sorted…
Quick response to my query and sorted the problem out
Dominique was a great help and aided me…
Dominique was a great help and aided me to resolve any issues i had. Thank you!
Megan was very efficient with providing…
Megan was very efficient with providing me updates about my loan application. Appreciate it!
Penny on live chat was quick to respond…
Penny on live chat was quick to respond to my query, was polite and helped me to rectify my problem, I am very pleased and reassured.
My problem was solved efficiently and…
My problem was solved efficiently and quickly
Great help within minutes
Great help within minutes, fab customer service
Super speedy
Dominique approved my application in just under an hour, despite having to request additional documentation. Super impressed with the speed of service!
Penny handled my enquiry promptly great…
Penny handled my enquiry promptly great friendly efficient service 😃
Very good
My application was approved very efficiently, very pleased with the service
Dominique is an asset
Dominique was proactive, quick and efficient. Very much appreciated
I got a very quick and comprehensive…
I got a very quick and comprehensive response to my query from Dominique at Tabeo. Wow. I think they got back to me within minutes. They seem to be very prompt and straightforward in dealing with things. I would recommend.
Really quick service
Really quick service - easy and stress free. Henry was extremely polite and helpful
Dominique was very helpful with my…
Dominique was very helpful with my application! Super quick and speedy process thank you so much!
Wonderful support
Wonderful support, great advice and perfect communication
Great service
Dealt with the application very quickly and an easy process
Miles who showed exceptional abilities in resolving my concerns …
I would like to give feedback on my experience with Tabeo.
The reason for my call was to initially make a payment on my account due to the missed payment for the month of September and, if possible, change the current payment date from the 17th of each month to the 26th.
I had made a number of calls and spoken to a few members of your staff.
I found many of your staff polite, friendly, and on the whole helpful.
There was one standout member of staff in my opinion.
Having worked for many years in the NHS at various different levels, including very senior roles, I can truly say that Miles was exceptional in the manner in which he dealt with my concern.
Firstly, he listened and showed great understanding of what my issue was. He identified how to resolve it in a timely fashion.
He gave me clear and accurate information and, most importantly, he did what he said he was going to do.
I still experience some problems resolving things.
I made another call because matters were still unresolved. I was told to repeat the exact process that I had completed on numerous occasions.
To my absolute relief, I got a call from Miles informing me that he had been able to action my request.
Miles went above and beyond what was required.
He explained to me that on checking on the outcome of my problem, he saw that it had not been resolved; therefore, he went ahead and did it.
In my humble opinion, the way in which he went about resolving my request and carried out his job was exemplary.
The qualities are rare and would make excellent candidates for senior roles in any organisation.
The experience was excellent once I had all the documents to hand.
The experience was very good and the whole process went through very quickly, my only suggestion would be to let applicants know what documents they need to submit before starting so they can have them ready. I had to keep logging out to get the information to hand.
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