Penny was a fantastic help. With the ai reader getting confused by my pay which came in bi-weekly rather than monthly she took the time to manually review my case after assuring me I would in fact be... Toon meer
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Penny was amazing and so understanding and helpful when I told her I accidentally got rid of the direct debit I had setup because I tried to get rid of my gym membership one. She was very understandin... Toon meer
I contacted Tabeo regarding a refund and Penny was very helpful. She explained the situation clearly and answered my questions promptly. Thank you, Penny, for your help!
absolutely shocking customer service. Under FCA rules, tabeo is obliged to provide a human to human contact telephone number which has been cut off. It is nearly impossible to resolve some account pr... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Make specialist care more affordable and accessible online
Contactgegevens
25 Wilton Road, SW1V 1LW, London, Verenigde Staten
- customers@tabeo.co.uk
- tabeo.co.uk
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Finance application
Dominique handled my application and it was quick, straightforward and very efficient. Thank you!
Super quick
Super quick. Excellent customer service.
Dominique from Tabeo, you are a gem !
Great Service, Dominique!
Dominique was supper helpful and efficient to help me get my query sorted - great service! Thanks Dominique :)
Worst customer service ever been…
Worst customer service ever been sending numerous emails since 2024 they reply once but that's all and I have to keep chasing and still no reply.
I have even put a complaint in October 2025 it's December now and now response. Not sure what to do and how to go about speaking to someone about this company.
To top it off they took payment from an account I didn't authorise and haven't even responded to me about that or given that account holder there money back.
Quick application review
Quick application review
Eugenia was helpful in quickly processing my application for dental treatment loan on the eve of Christmas eve. The loan is confirmed by an upfront payment commensurate with the scheduled monthly instalments. It is also nice that the duration of the repayment can be selected upon issuing the application (6 or 10 or 12 months). This will make the overall dental treatment more affordable on a monthly basis.
Meghan was great
Meghan was great, always responding fast and on time thank you.
Eugenie was very helpful and…
Eugenie was very helpful and professional. She was able to help me with my query very promptly .
Kerri took the time to go through my…
Kerri took the time to go through my queries and responded with professionalism and good care.
Tricky algorithm
Applied through my dental practice for a payment in instalments over the period of 12 months (which would have been a total of £700).
I understand that I was not accepted due to low income as it was pointed out at the end of the application however they do give the option to “refer the finance to a friend”.
I was happy about it as I had options. I referred my father and even though he makes £3k pm, he was not accepted for the same reason I wasn’t.
I then asked to refer again but this time to my brother who makes more than £4k pm and was not accepted either. What kind of salary does one need to have to afford to pay £60pm?
I find it very tricky as the option of paying the full amount does not require to know your salary and general background, they would just take the money and I strongly believe this is why they won’t accept finance option when they could just take all at once.
🚩A 'BBC PANORAMA' IN-WAITING…
🚩THIS IS A 'BBC PANORAMA' JUST WAITING TO HAPPEN!
❌️No customer phone number to call and
❌️Wont accept Credit Cards (most-likely because of them being frightened of customers' higher protection).
SOMETHING is off about this.
I'll stick wi' mi rotten teef, fanx!
The customer service representative was…Dominique
The customer service representative was first class! Dominique was personal, very friendly and very helpful. Her responses were also very prompt. Overall I would give her 5⭐️s!
A very quick and efficient service.
A very quick and efficient service.
Generally very quickly sorted
Generally very quickly sorted, just a few problems with information required but all sorted in a few moments 👍 Please with Megan's service 😀
Easy and swift
Quick and painless
Penny was very helpful!
Penny was very helpful!
I spoke to Penny recently apropos of an application that I needed help with a refund of, and she sorted it all out and explained everything very clearly, which I found very reassuring. It is very reassuring to know that if I need help in future I can rely on this level of swift and helpful service!
I received an email from Megan
I received an email from Megan, she confirmed my loan application was successful. Initially I had to wait for my loan decision to be reviewed. This was due to a loan being agreed but having to be cancelled because the dentist didn't provide a quote for all treatment required, only part. Tabeo responded within a few hours stating my loan was successful. Very efficient, I am a happy customer, thank you.
Relatively easy application
Relatively easy application but difficult to access all necessary documents as proof of application info, but Megan sorted it out and gave approval in a timely manner.
Kerri 10 stars
Kerri, thank you for your due diligence whilst reviewing my loan application. I would be thrilled to have an employee such as yourself watching over the finances of my company. Thank you again.
Straight forward process
Straight forward process, really quick
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