TAFECourses.com.au Reviews 7.534

I’m so happy that I found this website online . Honestly I’m looking for a free teaching course or cheap teaching courses for myself. This has been always my dream job since primary school is to become a teacher but when I finished graduating from high school, I got an offer from one of the universities in Victoria but I couldn’t attend because I don’t have enough money to pay for it

3 stars because the experience was decent overall. The service was good in some areas and met basic expectations. With a few improvements, it could be a much better experience.

Meet and Greeting

Very easy to navigate with a quick method to make course enquiries

A quick and easy process to make contact with the relevant department

What made my experience,I speak with different people and what happens to make me feel better

I just try to do the new course. I’m not sure yet. How much is good? Maybe I can tell you later about this service and thanks for that.

Super easy to use, I found a course for me in under 10 minutes

It’s easy and quick

I would give zero stars if I could. My experience with TAFE NSW has been a nightmare of administrative incompetence and poor service delivery.

1. Financial Errors: I was quoted one tuition fee in writing, only to be invoiced a higher amount later. Despite multiple emails pointing out the $254.99 discrepancy, the administration ignored my concerns and simply sent automated payment reminders.

2. Appalling Administration: Their records are a mess. Even after multiple formal requests to update my personal details, they continue to send official invoices with the wrong postcode (CAP). If they can’t handle a simple address update, you can imagine how they handle your education.

3. Poor Teaching Quality: In some units (specifically 'Manage finances within a budget'), there was a total lack of actual instruction. I had to rely on classmates and external tools to complete the competency because the college failed to provide the service I paid for.

4. Communication is Non-Existent: They do not answer emails regarding disputes. When you call, you are told "it’s not our department" or "just wait." They treat international students like ATMs rather than individuals.

I was forced to pay an incorrect invoice under the threat of service blocks. If you value your money and your peace of mind, look for another institution. TAFE NSW is disorganized, unprofessional, and lacks basic accountability.

Not recommended for people with disabilities or ASD. Discrimination, bullying and inappropriate behaviour from the teachers and the head teacher. They constantly used condescending language to deny my need for reasonable adjustments. They made me raise any disability related issues I had with the coursework publicly in the classroom. Publicly humiliated me in class on several occasions. Made the course more difficult for me anytime I tried to address any issues and empowered students to bully me for my disability. They made it so uncomfortable, I had to leave.

The worst experience I have ever had in education. I am baffled my the lack of professionalism, understanding of disability requirement and discrimination laws. If you have to go there, don't rely on the teachers to be capable or the institution to follow their own policies, laws or standards for education. Just get your assessments done and get out.

I just want to know some information about one course, especially the fees. The senior saler is guiding me to deposit money and pre-enroll their courses. I asked some time to double think, the sales man rejected and gave me a lot of pressures from many aspectives.

i was looking for special courses on physics, but it was hard to find it here, so i had to look for different , but similar stuff...
sometimes it finds you that article u were looking, but sometimes it is not. and what is worse that it could be a dead link...i think guys you should imrpove this aspect...
education must be free coz, a way to improve still

Shocking service. I called up for the god knows how many times it's been to talk to the teaching section, and I cannot get through. No one on the phone is able or capable of going through RPL and credit transfers for me. I have tried to claim RPL and claim some transfers/units because I have previous experience/qualifications, and skills. I have managed to go on campus and talk to the teaching staff previously, but now i cannot due to illness. I should not have to go on training.gov and direct staff who are meant to know what they are doing on the phone to go to my account and see my units to see what is claimed and what is not. I should not be transferred from transcripts to admissions to god knows what other lines so many times till I lose patience. I really wish I could talk to someone who knows what they are doing.

I was interested so I’ve put my contact details in but I saw the fee thought it was too expensive so I told THEM I didn’t want to do it anymore. BUT they kept ringing me on many different numbers from different states, then I read the comments here realized these people are actually brokers. Now I’ve blocked all the numbers from them hoping they would give me a break.

HORRIBLE TEACHERS !!! unenroll students whom they dont like due to race or whatever prejudices they have, one communication on an online board they kicked a student out , imagine ONE LINE ON A PUBLIC SERVER they kick students out very racist teacher be careful of PAUL KEHER ,NATHAN GILBERT MICHAEL BRADSHAW they are RAGING RACISTS WHITE SUPREMACISTS attacking non white students preventing non white students from doing well!! and when u complain the staff protect one another, TOOK THESE PEOPLE TO VARIOUS EDUCATION INVESTIGATION BODIES for investigating and prosecution!!!

I had an awful experience when i called in. I talked to a Tammie/Tammy who was trying to dodge enrolling me into a design course! I had already reset my password so many times and she tried to avoid putting me through even though i asked politely so many times as was no able to enrol me over the phone. She put me through to the information technology line. I was on the phone line for 50 minutes and did not end up enrolling on the phone. Shocking student service's experience as a customer. I went in campus and found it more useful. They actually help students with their needs.

I called in to enrol over the phone, and the girl I was talking to seemed new and inexperienced. She didn’t seem keen on helping me either, I gave her the option to go through the website with me as I struggle with technology. So I kindly asked for her supervisor. The contact centre student sales supervisor, Belinda, was not able to help me either. I was on hold for 15-20 minutes while she was trying to find someone to enrol me! I do not know why every time I call, I am put on hold and asked to wait for someone to help me when I used to be able to call before, and someone would enrol me right away! This is not acceptable for me to wait while others have to help me. This needs to be looked into. Managers are supposed to be the advisors, team leaders, experts and know what they are doing. Not just be smooth talkers, disarming people and passing on work to others! You ask for their help so you are not on hold with the enrolments line, payments line and other lines for ages! I have just lost so much respect for this place, as the entitlement of the people working there is shocking, from the support to the managers. I eventually went to campus to enrol, but coming back from TAFE now, I thought I to put in this feedback. I did not dare to before, but now I thought i would. Please go to campus. It is better and saves one a lot of grief.

I had enquired online over the weekend, had a call on a Monday during the day. Answered the phone incase it was important. When I said I was at work and it wasn’t a good time to chat the person said “yet you answered the phone”. Didn’t offer another time to chat! Won’t be studying here after this experience.