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2,6

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TrustScore 2.5 uit 5

18 reviews

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2,6

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(18)

3 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

はじめてこちらの商品を購入しました

はじめてこちらの商品を購入しました。

ネットでの購入だったため、商品説明やサイズなどを十分に確認したうえで注文しましたが、届いた商品には強い臭いがあり、とても残念でした。

これまでメールで臭いを軽減する方法をご案内いただき、いくつか試してみましたが、完全には改善されず、外出時に着用できる状態ではありません。

購入時にキャンセル不可であることは理解していましたが、このような臭いの問題があるとは想像していませんでした。臭いについては事前の説明だけでは分からない部分だと思います。

デザインや生地感はとても素敵で気に入っているだけに、着用できないことが非常に残念です。
同じような思いをされる方が出ないよう、品質管理や商品説明の改善をご検討いただければと思います。

23 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

典型的な海外(中国)からのドロップシッピング系のサイトです

典型的な海外(中国)からのドロップシッピング系のサイトです。すべてではありませんが、新作販売の場合の「在庫なし販売」(「予約販売」で表示されるべき納期が表示されていません)です。

しかも注文後の受注メールは届かず、受注の可否は、購入者側が再度ショップページにログインして確認するシステムになっています。受注の可否、納品時期等へのこちら(購入者)からのメールでの問い合わせに対してのカスタマーサービスの回答メール対応も劣悪です。

ショップ側が「送信した」と強弁する受注や納期に関するメールは、こちら(購入者)のメールサーバーにも未着で、おそらく生産国(中国)側のサーバーで止まっていると思われます。ショップ側は、その現象が生産国側の事情で改善されないことを認識している上で、「利用規約」「配送ポリシー」「返品ポリシー」を設定していると思われます。

注文後1カ月以上経っても納期についての連絡はなく、こちらからの問い合わせメールへの納期の回答も曖昧なまま、購入のキャンセル対応も拒否され、キャンセルを希望するこちら(購入者)側からのメールに対して、
「客観的事実に反する主張や過度な要求が続いており、円滑な対話が困難であると判断いたしました。これ以上のやり取りは厚生労働省からも提供されるガイドラインに準じ『カスタマーハラスメント』に該当する恐れがあるため、スタッフ保護の観点から、当店は直接の対応を打ち切らせていただきます。」(文面、原文まま)
という回答があり、驚愕しました。

受注メールも、納期の連絡もないという事実を「客観的事実に反する主張」とし、すでにクレジット決済されてしまった未納品の代金を返してほしい、という依頼を「過度な要求」とする販売者側の態度(おそらくそのような回答マニュアル文があり、そのまま引用しているかと思われます)に非常に悪質性を感じました。

結局、消費者センタおよびカード会社に相談し、「カード支払停止の抗弁の申し立て」をしました。結果、ショップからの返金はなく、カード会社から保険での返金対応、ということになりました。

受注メールも未着、注文後1カ月以上経ても納品もない、キャンセルもできない、購入者の利益を完全に無視した 悪質寄りグレー〜黒寄りの可能性あるビジネスだと思います。

This is a typical dropshipping site from overseas (China). While not all of them, some new releases are listed as "out of stock" (the delivery date, which should be displayed as "pre-order," is not shown).

Furthermore, order confirmation emails are not sent after placing an order; the buyer must log back into the shop page to check the order status. Customer service responses to email inquiries from the buyer regarding order status and delivery dates are also poor.

Emails regarding orders and delivery dates, which the shop insists have sent, have not reached the buyer's email server and are likely being held up on the production country's (China) server. The shop appears to be aware that this issue cannot be resolved due to circumstances on the production country's side, and has set up its "Terms of Service," "Shipping Policy," and "Return Policy" accordingly.

Even after more than a month had passed since placing the order, there was no contact regarding the delivery date. The response to my inquiry email regarding the delivery date was vague, and my request to cancel the purchase was refused. In response to my email requesting cancellation, I received the following reply:
"We have determined that smooth communication is difficult due to the continued claims and excessive demands that contradict objective facts. Further communication may constitute 'customer harassment' according to guidelines provided by the Ministry of Health, Labour and Welfare. Therefore, from the perspective of protecting our staff, we will discontinue direct communication." (Text as is).

I was shocked by this response.

The seller's attitude—treating the lack of an order confirmation email and delivery date information as "claims contrary to objective facts," and dismissing my request for a refund of the undelivered goods (which had already been paid for by credit card) as an "excessive demand"—was extremely malicious (it seems they likely have a pre-written response manual that they simply quoted).

Ultimately, I consulted with the Consumer Center and my credit card company and filed a "claim to suspend credit card payments." As a result, I did not receive a refund from the shop, and the credit card company handled the refund through their insurance.

25 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

返品不可なので注意が必要です

返品不可なので注意が必要です。サイズやイメージ違い、試着では返品不可です。カスタマーサービスは丁寧ですが、返品できませんとのこと。
Be aware for the size and image difference.
They do not accept any return for the above reasons. The customer services is nice, but they do not negotiate any customer side reasons.

26 april 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

It‘s a fake Japanese site selling all…

It‘s a fake Japanese site selling all made in china poor quality products.
I spent €310 bought a coat on this site , after waited for 3 weeks, the product shipped directly from CHINA..actually is a taobao stuff and the price is just 1/10 on taobao. Contacted the customer service, they replied they are a company founded in china and they don‘t need to list where the product is made on the website.
And they claimed no returns, no refund no matter the delivery date is delayed or the product quality is actually low chinese quality.
Don’t buy anything from this site. It‘s a fraud.

16 december 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Charged w/o pressing BUY!

On facebook, picked out a top and proceeded to checkout, just to see what the shipping would be...then decided against it, and closed it out, before pressing "Buy". Immediately I was still charged! Yikes! NO RETURNS FOR ANY REASON, NO CANCELLATIONS. Thank god i'm only losing $58, and not $300 like some people. Aiiiiiiiiiiiiii

27 augustus 2024
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Great quality but no customer service

It took 4 weeks for the order to arrive but the skirt is of amazing quality. You just don't get something like this in the UK for £50. Will definitely shop again - mind you customer service won't respond, you will get an OOO with a tracking number which you can only use if you download a special app etc etc

4 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Both pieces are stunning.

I bought a coat and a tank top. Although it took an absolute age to arrive, both pieces are excellent quality and I have been literally living in the coat. It’s a little too cold for the tank yet but both pieces are gorgeous. Would definitely buy from them again.

6 december 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I am a fan of coats of all kinds

I am a fan of coats of all kinds, especially long ones, and these are without a doubt the best and I have loved them a lot since they have discounts and wonderful prices. The best thing about everything is that each coat is designed for each outfit, without a doubt I recommend them. .

1 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Due to its lower pricing than others

Due to its lower pricing than others, I was initially dubious about their website, but I now love to take advantage of these amazing deals. Tageechita's deals really amaze me. To anyone who might be interested, I will without a doubt suggest this company.

28 december 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Drop shipping aware!!

Drop shipping aware!!
Massively overpriced, pretends to be a Japanese company but is actually based in China, a jacket that’s worth £10 at the most was marketed at a price of £200.
Do not accept any refunds/ cancellation/ exchange, even if the product was defective at the company’s fault - clearly not following UK/EU law and does not operate in Europe.
The return policy is so shocking it’s funny to read, it basically says in the effect of “Are you kidding me, you have paid me and I have your money now. How dare you even think about getting a refund? What world are you living in???”

12 december 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Terrible company - Stay away

Terrible company - DON’T SHOP WITH THEM. The jacket I ordered in M size is literally a giant size. Has nothing to do with advertised photo, bad quality, made in China and yet still costs 300$+.

They shipped the jacket I ordered too late. I wasn’t home around that time and now they don’t accept any returns because it’s past 7 days. Total scam, not helpful customer service.

11 december 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Do not buy from this company

Do not buy from this company. My £80 jumper arrived with moth holes and the company has not advised on how to return as they do not accept returns and is refusing to issue a refund. I sent them photos of the jumper right after I received it.
The company markets themselves as Japanese make but the jumper was dispatched from China and when it arrived it not only had moth holes but had a very strong chemical smell.
I have logged a dispute with VISA via my debit card provider and hope to get my money back like that. I advise everyone to open disputes and get this company out of UK market. Absolutely vile company!

11 december 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

No returns, no refunds

This company markets itself on Instagram with NO indication that it will not be observing U.K./Euro distance selling laws. Only when you try to return something do you realise that you should have examined all the small print before purchasing as they will NOT accept returns or give refunds.
It is absolutely outrageous. I am landed with a poorly made coat I can’t wear at a cost of £300.
Angry comes nowhere near it.

2 december 2023
Review zonder uitnodiging

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