Tajima Direct Reviews 201

Very professional process. Excellent communication, exceeding expectation and great value. The finish product is top of class at a function of the cost compared to replacement.
Used another vendor before who sent lenses at about the same price. Faster, but I damaged the frame during “easy to install”. I learned my lesson

Thought this company was going to be a good solution for my Maui Jim sunglasses that I had cracked the lens on. Upon sending to them they then cracked the frame and said sorry but that’s in our policy that it could happened. Now have broken lens and broken frames and they offered 50% off a future purchase. Thats not even close to good customer service. Be aware.

I had a favorite pair of glasses I needed new lenses for... the frame was discontinued, but found a pair on Ebay. Tajima fixed them up perfectly, and communicated promptly. I highly recommend them. Thanks< Allen Goodwine

Tajima Direct was a great with helping me get new lenses for my wife sunglasses. She had gotten a pair of Maui Jim's a few years back. She really likes the sunglasses but last year had gotten a scratch right in the middle of one of the lenses. For her birthday I wanted to see about replacing the lenses. This was a great company to work with. I emailed them and they got back to me by the next day. They made sure that I got what is was wanting. Would use them again in the future.

I am extremely impressed with the quick turn-around, the quality of the replacement lenses, the reasonableness of their price and the phenomenal customer service!!!

This company is top notch. I was sceptical about sending them my Maui Jim sunglasses for replacement lenses at first but, the new lenses are very well made with incredible quality and the clarity is probably better than my Maui Jim originals. I would highly recommend them for lenses.

I would rate Tajima Direct with 12 stars if that were an option. Tajima first replaced the lenses in a pair of MauiJim prescription sunglasses, and now a second replacement in a pair of nonprescription RayBan sunglasses. AMAZING! I always thought there was no better than MauiJim, and that RayBan came a close second. Tajima Direct has pushed them out to 2nd and 3rd place! Clarity is incredible, prescription match is excellent, customer service is excellent, pricing is very reasonable. Sweet!

It was the BEST experience ever !!!!No Hassle or problems

Great work. Super fast. These were my favorite glasses. I got them in Italy and was ready to throw them out. Found Tajima Direct online and tried them out. Within a few days, I had me glasses back and they're like new! Will def use these guys again.

Easy process. Great lenses. Good communication.

It's been a long time since I have had an excellent customer service experience, but this was one of them!! Had issues with shipping label and the postal service along the way, but this company was so helpful and went above and beyond to make my experience as pleasurable as possible. Thank you!! I will be referring you to other people in the future!!

Truly a great experience. Great communication all the way through the buying, manufacturing and shipping process.

The lenses are spectacular. Buy with confidence

Dealing with Tajima multiple times has been the exact same every time.sometimes I used my box sometimes I had them send a box, always timely. Good communication as to when the glasses were in the process.

I have absolutely nothing negative to say. The value and experience these folks provide is exemplary. It’s only sunglass lenses, but all companies should run like them.

Have used twice, once for prescription lenses and once for regular lenses, both on Maui Jim glasses. Great lenses, great service and great pricing. Highly recommend!

These are the 2nd and third or of glasses I've gotten from Tajima
I sent my frames and they made me the perfect lens and a fast turn around
Love them

I had a difficult pair of glasses to re-lens, I was turned away by my optometrist office because they couldn’t pop out the lens. I found Tajima-Direct and decided to give them a try, they were able to replace my lenses off with my new prescription and send them back within two weeks! I will definitely continue to use Tajima in the future and highly recommend them to anyone.

Very easy to work with and very responsive to all my questions.
Timely responses to my email questions was amazing customer service.

I am a retired licensed optician. I needed new lenses in my frames. I spent a lot of time researching online lens companies. Tajima stood out among many lens companies. First of all they don’t use polycarbonate which doesn’t have the best optics. I liked the idea of them being a Japanese concern. I have just received my second pair from them and couldn’t be happier. The optics are consistent between the two pairs. Their customer service is excellent. Any inquiries gets a courteous and fast answer.

Wow.... all I can say is initial impressions are like REALLY WOW!!!! Amazing lenses!!

I scraped up my Oakley glasses and was stunned by the replacement cost. Relative told me about replacement lenses so started shopping. Saw several companies (some with lower price points), but liked what I saw here, so tried Tajima-Direct.

Ordered online, received the pre-paid box from them in mail, sent my glasses out. About a week after receiving the box from me, I received a note my new lenses were installed and were on way back.

Opened the box, and took out glasses. Well packed and protected for shipping. (old scuffed up lenses were included and those got trashed instantly). Put them on and I was amazed at how good they are!

As others have said in reviews, the Tajima lenses are quite likely better quality, and clarity than OEM.

Just got them today and so durability is not known yet, but I expect them to last well. (The OEM from Oakley scratched and were ruined after less than about 15 days of wearing, so gotta be better than that, right??).

Glare reduction is excellent, and even on a bright, day the sight through them is crisp, clear and definition is outstanding.

Extremely pleased with quality at the price and look foward to wearing these for a long time to come. I would have zero doubt about referring someone to Tajima-Direct.