Really, really impressed with the fantastic customer service. Rang up last week desperately seeking support for a tap I bought some years ago. Lady on the phone couldn't be more helpful & they managed... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Steve from the customer care telephone service desk was so knowledgeable, professional and polite. Steve has given me back confidence in after sales/customer care ! It was like going back in time... Toon meer
Bedrijf heeft geantwoord
Should not need to be purchasing £34 cartridges - my shower unit has been in 3x longer without hassle. Tap was expensive to start with and have now had two cartridges - 1 for hot and one for cold/fi... Toon meer
Bedrijf heeft geantwoord
I needed replacement parts for an Atlas aquifier Abode tap. I telephoned Tap Spares and spoke to a very knowledgeable lady who talked me through what was required ,also established the age of the... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Kookwinkel
- ook in
- Bouwwinkel
- Doe-het-zelfzaak
- Huishoudelijke apparaatonderdelen leverancier
- Keukenvernieuwer
Geschreven door het bedrijf
Tap‑Spares.com is a UK-based specialist supplier of replacement parts, spare components and aftercare support for kitchen taps and boiling water tap systems. We help homeowners, installers, retailers and trade professionals maintain, repair and extend the life of their products with genuine replacement parts and expert technical guidance. We supply a wide range of genuine spare parts, including cartridges, hoses, valves, handles, aerators, spray heads, filters and boiling water tap components. Whether you're carrying out routine maintenance, resolving a fault or replacing a worn part, our aim is to make finding the right solution as simple as possible. As the original supplier of many of the products we support, we provide genuine replacement parts manufactured to the same specification as those fitted in the original tap. Combined with expert product knowledge and responsive customer service, we help customers identify the right part quickly and keep their products performing as intended. At Tap‑Spares.com, we believe repairing products where possible is often a practical and cost-effective alternative to full replacement. Customer feedback plays an important role in helping us continually improve our service, product information and technical support, ensuring we can provide the assistance customers need to keep their kitchen products performing at their best.
Our promise to you
Geschreven door het bedrijf
- Helping you find the right part
- Fast delivery, genuine parts and friendly support to help you get your kitchen tap back up and running.
Genuine Spare Parts Guaranteed
Parts you can trust
We supply genuine replacement parts designed to fit compatible products correctly. If you're unsure which part you need, our friendly and experienced team is here to help you find the right solution. Use our parts finder at www.tap-spares.com and if you cant find your part just email us a photo of your tap and or the part needed using our simple contact form.
Contactgegevens
Unit L, Zenith Business Park, S75 1HT, Barnsley, Verenigd Koninkrijk
- 01226 283434
- cxteam@abodedesigns.co.uk
- tap-spares.com
Don't Replace It. Repair It.
4,7
Uitstekend
185 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Correct part delivered on time
Part ordered for a Lamona tap at the weekend and it arrived Tuesday.
Correct item delivered on time, so no complaints.
9 september 2025
Review zonder uitnodiging
Antwoord van Tap-Spares
Hi Martin, thank you for the great review!
Highly recommend
Highly recommend. Amazing service.
I ordered a valve. It was incorrect, I called them and they sent me a new correct one free. No questions asked. Very polite, very friendly and very understanding. Couldn't ask for a better service.
11 september 2025
Review zonder uitnodiging
Antwoord van Tap-Spares
Hi Jack, thank you for your kind recommendation! We’re so pleased our team could quickly get the right part to you.
Great customer service.
I ordered a swan neck complete spout assembly, it arrived and when I tried to fit it the large 'O' ring broke. I called tap spares and spoke to Steven, he sent me a new 'O' ring pack straight away F.O.C.
Great response, I will be using them again.
16 augustus 2025
Review zonder uitnodiging
Antwoord van Tap-Spares
Hi Patrick,
Thank you for your kind words.
We're pleased Steven was able to assist and get you back up and running quickly. Providing helpful support and keeping products in service is exactly what we're here for, so it's always rewarding to hear when we've got it right.
Thank you for choosing Tap-Spares and for taking the time to share your experience.
Kind regards,
The Tap-Spares Team
Quick and efficient delivery of a spare…
Quick and efficient delivery of a spare part for the tap.
6 september 2025
Review zonder uitnodiging
Antwoord van Tap-Spares
Hi Laura, thank you for the great review!
Very good service thanks and would…
Very good service thanks and would recommend.
The same couldn't be said for delivery by DPD who failed to leet me know delivery had been made
25 augustus 2025
Review zonder uitnodiging
Antwoord van Tap-Spares
Hi T Fair, thank you for the great review!
Very fast delivery
Very fast delivery, good quality part that fitted and worked with no problems. Well packaged
29 augustus 2025
Review zonder uitnodiging
Antwoord van Tap-Spares
Hi Chris, thank you for the brilliant review!
Excellent easy ordering for specific…
Excellent easy ordering for specific make of tap.
Very quick delivery.
Tap valves fitted perfectly.
Will be using them again.
27 augustus 2025
Review zonder uitnodiging
Antwoord van Tap-Spares
Hi Mark,
Thank you for your kind feedback.
We're pleased you found it easy to identify the correct parts and that they arrived quickly and fitted as expected. That's exactly the experience we're aiming to provide for our customers.
Thank you for choosing Tap-Spares and for taking the time to share your experience. We look forward to welcoming you back in the future if you need us again.
Kind regards,
The Tap-Spares Team
Highly recommend!!
Excellent service from beginning to end. Can’t fault this company at all!!
Swift, easy to use and excellent help finding the correct parts!
Would highly recommend!!
14 augustus 2025
Review zonder uitnodiging
Antwoord van Tap-Spares
Hi Susan,
Thank you for your wonderful feedback.
It's great to hear that you found our website easy to use and that we were able to help you find the correct spare part. We know how important it is to get the right part first time, so we're delighted everything went smoothly for you.
Thank you for recommending us and for taking the time to share your experience.
Kind regards,
The Tap-Spares Team
Great service
Parts always arrive when they're meant to. Always the right parts. Good prices.
7 augustus 2025
Review zonder uitnodiging
Antwoord van Tap-Spares
Hi Mr Beattie, thank you for the five star review!
Great service.
From order to installation was only 2 days. You are the only people who seem to have the correct parts, thank goodness.
7 augustus 2025
Review zonder uitnodiging
Antwoord van Tap-Spares
Hi Judy, thank you for the brilliant review!
Victorian tap valves
From placing order to receiving the valves took 2 days. Fitted same day.
Although you don’t seem to be able to buy these in local plumbing suppliers service was great. Will be ordering ano pair for the other taps
6 augustus 2025
Review zonder uitnodiging
Antwoord van Tap-Spares
Hi Mr Barlow,
Thank you for taking the time to leave such a positive review.
We're delighted to hear that your valves arrived quickly and that you were able to fit them straight away. One of our key objectives is to make it easy for customers to source genuine replacement parts that can often be difficult to find elsewhere, so it's great to know we were able to help.
Thank you for choosing Tap-Spares and for your kind comments about our service. We look forward to helping you again in the future should you need us.
Kind regards,
The Tap-Spares Team
Excellent service
One of the few stockist with the replacement part I was looking for. Excellent service and very good price: product arrived within a couple of days as expected.
Thanks for the great service.
1 augustus 2025
Review zonder uitnodiging
Antwoord van Tap-Spares
Hi Stephen,
Thank you for your fantastic review.
We're pleased we were able to supply the replacement part you were looking for and that it arrived quickly and at a competitive price. Helping customers keep their products working for longer with readily available spare parts is exactly what we're here for.
Thank you for your support and for taking the time to share your experience.
Kind regards,
The Tap-Spares Team
Great customer service and speedy delivery
Kris was very helpful in sorting my spare valves that should have been sorted out by a vendor under guarantee but weren't. He very kindly waived postage and arranged speedy courier service so that I could fix my tap. They arrived on Tuesday and I'm very happy with the service provided!
25 juli 2025
Review zonder uitnodiging
Antwoord van Tap-Spares
Hi there,
Thank you for your fantastic feedback.
We're really pleased Kris was able to assist and arrange for the valves to reach you quickly. We know how important it is to get replacement parts when they're needed, so it's great to hear everything arrived promptly and helped get your tap sorted.
Your comments will mean a great deal to Kris and the wider team, and we truly appreciate you taking the time to share your experience.
Kind regards,
The Tap-Spares Team
Abode Tap spare parts
Abode Puria tap was dripping so phoned for advice (having ordered the wrong part already!) and the young lady on the phone was really helpful. Discussed the options and then she told me because the tap is only 4 years old the replacement parts are free under warranty.
30 juli 2025
Review zonder uitnodiging
Antwoord van Tap-Spares
Hi Phil,
Thank you for taking the time to leave such a positive review.
We're delighted to hear that our team was able to help identify the correct solution and provide support when you contacted us. It's particularly pleasing to know that we were able to assist with your warranty claim and help get your Abode Puria water filter tap back to full working order.
At Tap-Spares, we're committed to supporting our customers throughout the lifetime of their products, and feedback like yours lets us know we're getting it right.
Thank you again for sharing your experience.
Kind regards,
The Tap-Spares Team
Excellent service & after sales support!
24 juli 2025
Review zonder uitnodiging
Antwoord van Tap-Spares
Hi David, thank you for the great review!
I had to replace a Sprayhead on my…
I had to replace a Sprayhead on my kitchen tap. Did a search on-line and tap-spares.com had the best price I could find for the item. Gave them a try and the service was excellent with a great replacement. Thank you. 👌
23 juli 2025
Review zonder uitnodiging
Antwoord van Tap-Spares
Hi there,
Thank you for taking the time to leave such a positive review.
We're delighted that you were able to find the replacement sprayhead you needed at a competitive price and that your experience with Tap-Spares met your expectations from start to finish.
We know how important it is to be able to source genuine replacement parts quickly and easily, so it's great to hear that everything arrived as expected and helped get your tap back up and running.
Thank you for choosing Tap-Spares and for your kind feedback.
Kind regards,
The Tap-Spares Team
O rings delivered promptly
My Abode Atlas tap was leaking from the stem, so I went online to look for o ring spares. I found the Tap Spares website easy to use and the product price reasonable, so ordered. The spares arrived quickly and already greased. Job done. Thank you, I’ll be happy to use this site supplier again.
16 juli 2025
Review zonder uitnodiging
Antwoord van Tap-Spares
Hi Karen,
Thank you for your kind feedback.
We're pleased you were able to quickly find the O-rings you needed for your Abode Atlas Monobloc Tap and that they arrived promptly and ready to fit. It's always rewarding to hear when a simple repair solves the problem and helps extend the life of an existing product.
Thank you for choosing Tap-Spares and for taking the time to share your experience. We look forward to helping you again in the future should you ever need us.
Kind regards,
The Tap-Spares Team
Had a tap fitted but it dripped
Had a tap fitted but it dripped and the plumber said it would need a new cartridge, not what you expect with a new tab, we rang tap spares and they were very helpful and sending the parts to me so the plumber can finish the job, very satisfied.
25 juni 2025
Review zonder uitnodiging
Easy to use website
Easily found the bits I needed. Good price and quick delivery. Quickly fitted. No leaky tap. PERFECT!!
1 juli 2025
Review zonder uitnodiging
Antwoord van Tap-Spares
Hi Brian, thank you for the brilliant review!
Excellent service
Excellent service. Ordered a Paini Cold Brass Valve on Monday evening, delivered Wednesday morning in the delivery slot promised.
25 juni 2025
Review zonder uitnodiging
Antwoord van Tap-Spares
Hi Michael, thank you for your Feedback! It's great to hear you received your valve within the promised delivery slot.
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