Hassle free online purchase unlike others who want a 10% deposit then a 90% bank transfer and last but not least charge £19.00 postage. Increasing your range of gold coins especially sovereigns woul... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Very quick turnaround of my order (next day, secure/tracked). Nice presentation, with a personalised "thank you for your custom" message. I'll definitely check them out again. Easy to navigate site to... Toon meer
Bedrijf heeft geantwoord
This is my first order with Tavex. I placed the order just after 3pm and it was sent out the same day - on a guaranteed by 1pm the next day. So super job by the packing team! The item arrived within... Toon meer
Bedrijf heeft geantwoord
Friendly and fast service. The staff are very professional providing an excellent service. They make me feel like they appreciate my business even as a smaller customer.
Bedrijfsgegevens
Geschreven door het bedrijf
Tavex, an esteemed precious metals dealer, has built a significant presence in the industry by providing tangible gold and silver assets across 15 countries. Their clientele is diverse, ranging from private individuals looking to secure their wealth, high net worth clients who understand the value of precious metals, to businesses of different scales, from small startups to established corporations, and even renowned financial institutions that require reliable assets. The foundations of the Tavex Group were laid in 1991. Over the decades, it has not only withstood the challenges of the volatile financial markets but has thrived, carving a niche for itself in the competitive realm of precious metals and forex trading. Primarily based in Northern Europe, Tavex's influence and reach have grown substantially. What sets them apart is their unwavering commitment to quality service and their deep understanding of the industry's intricacies. Today, with their unparalleled expertise, Tavex Group serves a staggering number of clients, with the figure surpassing 2 million on an annual basis. Their story is a testament to dedication, resilience, and the timeless value of precious metals.
Contactgegevens
110 Hatton Garden, EC1N 8LY, London, Verenigd Koninkrijk
- 020 4541 4145
- tavex@tavexbullion.co.uk
- tavexbullion.co.uk
4,8
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 95% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Tavex Bullion UK
Hello,
Thank you for taking the time to leave a review. It's great to hear the communication was excellent and that you can trust us.
Tavex Team
Fantastic service as always
Fantastic service as always, was told there could be up to 3 week wait for delivery it arrived the next day. Very competitive premiums and my go to supplier of precious metals.
23 maart 2026
Antwoord van Tavex Bullion UK
Hi Tony,
Thanks for sharing this feedback. It’s great to hear the delivery beat the estimate and that our premiums keep you coming back. We're grateful to be your go-to!
Tavex Team
Did not had good experience get my…
Did not had good experience get my order more than 1.5 monthwhich is extremely sad
13 maart 2026
Antwoord van Tavex Bullion UK
Hi Sarfraz,
Thank you for your review. We’re sorry to hear you felt disappointed, but we did want to clarify that your order was dispatched the same day and delivered the following day. We understand delays can be frustrating, but in this case the delivery was completed on time. If you ever have any questions about an order, we’re always here to help.
Tavex Team
The service is very good
The service is very good . Nice customer service.prompt delivery and nice quality of products.
13 maart 2026
Antwoord van Tavex Bullion UK
Hello,
Thank you for your feedback, and sharing that you were happy with the service. We’re glad that everything met your expectations.
Tavex Team
Tavex is the best..
Tavex is the best... I bought Gold from last and when time came that I needed money for my projects .....they showed up. I contacted them and the transaction was easy and very smooth. I will do business with them again . They are very honest and keep to market price.
20 maart 2026
Antwoord van Tavex Bullion UK
Hi Adekunle,
Thanks for sharing your experience. We're really glad to hear Tavex supported you when you needed to sell. It’s great that the process felt straightforward and the pricing was fair. We appreciate your trust and look forward to working with you again.
Tavex Team
A big thank you to Oscar Quigley at…
A big thank you to Oscar Quigley at Tavex Bullion for a smooth and professional experience. Clear communication, fair dealing, and excellent service throughout—highly recommended!
20 maart 2026
Antwoord van Tavex Bullion UK
Hi Joel,
Thank you for the kind words. We’re really happy to hear your experience with Oscar was smooth and professional. Clear communication and fair dealing are exactly what we're always aiming for, so it’s great to know that came through. We appreciate the recommendation.
Tavex Team
Antwoord van Tavex Bullion UK
Thank you for the review. We appreciate you taking the time.
Tavex Team
Antwoord van Tavex Bullion UK
Hello,
Thank you for your feedback. Your trust means a lot, and we appreciate your confidence in our service.
Tavex Team
Very fast and reliable service.top quality bullions.
I had a lovely experience. Went to main office for collection and everything happened pretty fast and the guy there was doing his job perfectly.
14 maart 2026
Antwoord van Tavex Bullion UK
Hello,
Thank you for your kind words! We’re glad to hear you had such a great experience in-store. It’s great to know you found our service fast, reliable and the bullion top quality. We truly appreciate your trust and look forward to serving you again.
Tavex Team
Watch Out – Tavex Charges Less Than Advertised!
I went to the Tavex office in London to sell some of my gold bars. While I was inside, I checked the live prices on their website and expected to be paid that amount. However, the amount I actually received was £8 less than what the site showed.
This is misleading and feels unfair. Anyone selling gold here should always check the live website prices and confirm the exact payment before completing the sale, because the online prices may not match what you are actually paid.
I was disappointed that the advertised price did not reflect reality. Sellers, beware!
16 maart 2026
Review zonder uitnodiging
Antwoord van Tavex Bullion UK
Hi Atanas,
Thank you for sharing your experience. We’re sorry to hear that the price difference left you disappointed. The gold price changes throughout the day, and the final amount is always based on the live rate at the exact moment of the transaction. At the time of your sale, our Precious Metal Consultant agreed the price with you and showed you the same live price online. When you returned later in the day, the market spot price had changed, which is why the amount differed from what you saw earlier and what you received.
Tavex Team
It was really quick easy to contact for…
It was really quick easy to contact for any questions or concerns
14 maart 2026
Antwoord van Tavex Bullion UK
Hi Robert,
Thank you for leaving this review. We’re glad to hear everything was quick and that our team was easy to reach for any questions or concerns.
Tavex Team
Great service. Gold delivered to my door
I like the 1g gold subscription and it was good value for 1g. Gold received in good packing
13 maart 2026
Antwoord van Tavex Bullion UK
Hi Mr Lim,
Thank you for your feedback! We’re so glad to hear that you’re enjoying the 1g subscription. It’s great to know you found it good value and well‑packed. We truly appreciate your support.
Tavex Team
Very long waiting time for coins that…
Very long waiting time for coins that are supposedly in stock
6 februari 2026
Review zonder uitnodiging
Antwoord van Tavex Bullion UK
Hi Tadeuszos,
Thank you for your feedback. We’re sorry to hear you were waiting longer than expected. Although the coins are in stock, we’re currently experiencing processing delays, and our team is actively working to speed things up. We appreciate your patience and thank you for giving us the chance to improve.
Tavex Team
Very correct company!!!
13 maart 2026
Antwoord van Tavex Bullion UK
Hello,
Thank you for your feedback. We truly appreciate your support.
Tavex Team
Everythink was smooth,qiuck and with…
Everythink was smooth,qiuck and with out any problems. I will stay with you. Thank you
13 maart 2026
Antwoord van Tavex Bullion UK
Hello,
Thank you so much for your review. We’re glad everything went smoothly and quickly for you. We appreciate your trust and are happy to have you with us.
Tavex Team
Antwoord van Tavex Bullion UK
Hi Sorina,
Thank you! We’re so glad the process was easy for you.
Tavex Team
Failed and asked for more time
Bought a month ago, paid.
Then random email from Tavex saying that the price was not correct so either pay extra or we cancel the order
They said they did incorrect price asked them to honour this and they would not budge not even goodwill gesture as they have delayed and failed to honour deal.
Very poor for a large and international company.
13 maart 2026
Antwoord van Tavex Bullion UK
Hello,
We’re very sorry for the frustration caused by this situation. Unfortunately, due to a system error, VAT had not been applied to the product and as we’re legally required to charge VAT on this item, the price had to be corrected to reflect this. This was a one-time error, and we have taken extra measures to prevent this from happening again.
Tavex Team
Returning customer and I’ve always…
Returning customer and I’ve always found Tavex to be reliable with fast delivery.
Made an error on my last order by purchasing “pre order” so delivery took a while, my fault not theirs.
Advice to others to double check when buying pre order and don’t blame TAVEX for slow delivery.
I’ll be back for more👍
6 februari 2026
Review zonder uitnodiging
Antwoord van Tavex Bullion UK
Hi Chris,
Thank you for sharing such a balanced and helpful review. It’s great to hear you’ve consistently found Tavex reliable with fast delivery.
It’s also appreciated that you pointed out the pre‑order situation. Mistakes happen, and your advice to double‑check before purchasing is genuinely useful for others.
We’re so glad to hear you’ll be returning again.
Tavex Team
Everything was quick and easy
Everything was quick and easy, good communication with the purchase
13 maart 2026
Antwoord van Tavex Bullion UK
Hi Philip,
Thank you for your feedback. I’m really pleased to hear everything went smoothly and that communication throughout your purchase was clear. It’s great to know the process felt straightforward from start to finish.
Tavex Team
Excellent..best gold bullion company…
Excellent..best gold bullion company you can ever deal with in the UK.
12 maart 2026
Antwoord van Tavex Bullion UK
Thank you for the amazing feedback. It means a lot to hear you rate us so highly. We’re really glad you’ve had such a positive experience.
Tavex Team
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