Hassle free online purchase unlike others who want a 10% deposit then a 90% bank transfer and last but not least charge £19.00 postage. Increasing your range of gold coins especially sovereigns woul... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Very quick turnaround of my order (next day, secure/tracked). Nice presentation, with a personalised "thank you for your custom" message. I'll definitely check them out again. Easy to navigate site to... Toon meer
Bedrijf heeft geantwoord
This is my first order with Tavex. I placed the order just after 3pm and it was sent out the same day - on a guaranteed by 1pm the next day. So super job by the packing team! The item arrived within... Toon meer
Bedrijf heeft geantwoord
Very easy transaction. Super fast delivery. Item arrived very well packaged. Very personal touch with the little card inside including a sweet also. Would highly recommend to friends and family.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Tavex, an esteemed precious metals dealer, has built a significant presence in the industry by providing tangible gold and silver assets across 15 countries. Their clientele is diverse, ranging from private individuals looking to secure their wealth, high net worth clients who understand the value of precious metals, to businesses of different scales, from small startups to established corporations, and even renowned financial institutions that require reliable assets. The foundations of the Tavex Group were laid in 1991. Over the decades, it has not only withstood the challenges of the volatile financial markets but has thrived, carving a niche for itself in the competitive realm of precious metals and forex trading. Primarily based in Northern Europe, Tavex's influence and reach have grown substantially. What sets them apart is their unwavering commitment to quality service and their deep understanding of the industry's intricacies. Today, with their unparalleled expertise, Tavex Group serves a staggering number of clients, with the figure surpassing 2 million on an annual basis. Their story is a testament to dedication, resilience, and the timeless value of precious metals.
Contactgegevens
110 Hatton Garden, EC1N 8LY, London, Verenigd Koninkrijk
- 020 4541 4145
- tavex@tavexbullion.co.uk
- tavexbullion.co.uk
4,8
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 95% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Gold sovereigns
Process from start to finish was fantastc. No waiting weeks like other companies
Ordered 2 full Sovereigns and they came beautifully presented combined with a wee sweet. Nice touch
Thanks again Tavex!
5 mei 2026
Antwoord van Tavex Bullion UK
Hi Stevie,
We appreciate you taking the time to share your experience. It’s so great to hear the process was fantastic from start to finish and that your Sovereigns arrived so nicely presented. Glad the sweet added a nice touch. Thanks again for choosing Tavex.
Tavex Team
Antwoord van Tavex Bullion UK
Hello,
Thanks so much for the positive feedback.
Tavex Team
Antwoord van Tavex Bullion UK
Hi James,
We're so pleased to hear you’re happy with the product and found the portfolio view helpful. We want to make tracking your investments as easy as possible. Thank you for taking the time to share your feedback!
Tavex Team
Antwoord van Tavex Bullion UK
Hi Stevie,
We really appreciate you taking a moment to leave a review. It’s great to know the delivery was speedy and that you'll be returning. We look forward to it!
Tavex Team
Great and helpful service
27 april 2026
Antwoord van Tavex Bullion UK
Hi Andrew,
We're really pleased to hear you had a great experience and found the service helpful. Thanks so much for sharing.
Tavex Team
Antwoord van Tavex Bullion UK
Hi Wendy,
Really pleased to hear everything arrived promptly and that you liked the personalised touch and packaging. Thanks for sharing.
Tavex Team
Competitive pricing and good service
Delivered next working day. Prices on bullion are generally competitive. Their 1g bar subscription even makes margins on 1g bars pretty decent if you buy for the 12 months. Some of their info on the website is well out of date though e.g. info about the company activity and history which could give a bad impression for those not familiar with the Tavex 'brand'.
31 maart 2026
Antwoord van Tavex Bullion UK
Hi Colin,
Thank you for your review. It’s great to hear your delivery arrived so quickly and that you find the pricing and subscription option good value. Your feedback regarding the website has been passed along so it can be reviewed by the right team.
Tavex Team
Good to deal with
Good to deal with, speedy tracked delivery, wouldn’t buy anywhere else.
26 februari 2026
Antwoord van Tavex Bullion UK
Hi Rachel,
Thank you for your review. We’re really glad to hear you found us easy to deal with and that your order arrived quickly. We appreciate your loyalty.
Tavex Team
Antwoord van Tavex Bullion UK
Hello,
Thank you for your feedback. We’re glad to hear the process felt quick, secure and easy to navigate.
Tavex Team
Antwoord van Tavex Bullion UK
Hi Mahmoud,
We appreciate you taking a moment to leave a five-star review.
Tavex Team
Antwoord van Tavex Bullion UK
Hi Jamie,
Thank you for your review. We’re really glad to hear you were happy with the service.
Tavex Team
1 gram gold bar
I wanted to subscribe to the 1 gram a month Gold Tavex Bar.Easy to order and with in 2 days email to say when delivery would be arriving at my home. Lovely service and a lovely card saying thank you, with a sherbet Lemon sweet, Happy Days the bar was neatly packed and looks superb 10/10
7 april 2026
Antwoord van Tavex Bullion UK
Hi Stuart,
Thank you for sharing your experience. We’re so glad to hear the subscription was easy to set up and that your delivery arrived so quickly. It’s great to know the little touches made a positive impression. We really appreciate the 10/10.
Tavex Team
First time customer, will be a repeat customer
I made my first purchase with Tavex and I'm very happy with my order and service received. Initially phoned them and were very polite and knowledgeable. I placed my order late on Wednesday 01/04/26 and received it on Saturday 04/04/26. Considering that no parcels are delivered on Good Friday I received my order very quickly. Discreetly and well packaged. Tavex are among the top 3 bullion dealers for best prices. I will definitely use them again. Recommended.
7 april 2026
Antwoord van Tavex Bullion UK
Hi Gareth,
We really appreciate you taking the time to share your first experience with us. It’s great to hear that we made a great first impression. Thank you for the recommendation. We look forward to serving you again.
Tavex Team
Antwoord van Tavex Bullion UK
Hi Muhammad,
Thanks for the feedback. It's great to know the service and pricing met your expectations.
Tavex Team
Antwoord van Tavex Bullion UK
Hi Jordan,
We're really pleased to hear you had a great experience and were happy with our prices. Thanks for sharing.
Tavex Team
Antwoord van Tavex Bullion UK
Hello,
Thanks for the feedback. We’re so pleased the order was easy to place and arrived safely and on time.
Tavex Team
No replacement for damaged item
I bought 4 gold bars: 1 was ok, 2 were dirty (took some effort but I was able to clean them) and 1 was damaged, presenting multiple scratches on the card/assay. I requested a replacement of the scratched item from Tavex (took them 6 days to reply to my e-mail) and they declined, claiming that this kind of issue can happen in transit and that because the gold in the card was in good condition, they would not replace it.
Extract from their e-mail: "I can assure you that all items in your order were new, and of investment gold quality. Unfortunately, when items are sent out by post, the CertiPack-style plastic packaging can become scratched. The gold bar is still in good condition and can be sold on as an investment item. For this reason, we cannot offer a replacement or refund. "
Each gold bar was posted in a paper envelop, all inside a padded envelope; the cards could have been bent or broken in transit but not scratched, without damaging the packaging; therefore the Tavex explanation makes no sense and lacks any degree of accountability.
31 maart 2026
Antwoord van Tavex Bullion UK
Hello,
Thank you for taking the time to share your feedback. We understand how important condition and presentation are when purchasing investment products, and we’re sorry to hear that your order didn’t meet your expectations in this regard.
Your comment about response times has been noted and passed on to the relevant team so they can review our processes and communication timescales.
Our team has already carried out a full review of your case, and the investigation has gone as far as it can based on the information available. While we’re unable to take the matter further, we do value your feedback and the opportunity to look into your concerns.
Kind regards,
Tavex Team
Good prices,Excellent service and fast…
Good prices,Excellent service and fast delivery, even comes with a hand written thank you as well as a complimentary sweet although they seemed to have missed the sweet on my last order 🤷🏼♂️
24 maart 2026
Antwoord van Tavex Bullion UK
Hi Damien,
Thanks for taking the time to share this. It’s great to know the service, delivery and pricing all work well for you, and that the handwritten note and sweet make the experience feel a bit more special. Sorry one was missing on your last order, we’ll absolutely make it up to you.
Tavex Team
A great way way to buy in.
A great way way to buy in.
I have only had positive sales interactions with Tavex so far .
I recommend them .
24 maart 2026
Antwoord van Tavex Bullion UK
Hello,
We're really happy to hear you’ve had such good experiences. It’s great knowing every interaction has been a positive one. Thanks for recommending us.
Tavex Team
Antwoord van Tavex Bullion UK
Hi Mr Steere,
We appreciate you taking the time to leave a review, and we're so glad everything was handled quickly and smoothly.
Tavex Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.