Tax Tiger Reviews 

303
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TrustScore 4 uit 5

3,8

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Beoordeeld met 1 van de 5 sterren

I am writing this complaint to help others steer clear of this company. Long story short is I hired them for 25k up front, shortly after hiring them I expressed my concern that they were not going to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Words are inadequate to express my experience with Tax Tiger. But I'll try. .Kylie K. was my main contact person. Her expertise in explaining each step by email correspondence or contact by phone m... Toon meer

Beoordeeld met 5 van de 5 sterren

Kathy at Tax Tiger is amazing! She’s full of energy, super clear when explaining everything, and always followed through. She negotiated my taxes down to $10 and got it done in 6 months instead of a y... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Thank you to Kylie Klingman and Tax Tiger for the awesome result in our renegotiation with the IRS taking our tens of thousands owed and reducing it to $200. Praise GOD and what a sigh of relief to h... Toon meer

Bedrijfsgegevens

  1. Belastingadviseur
  2. ook in
  3. Accountantskantoor
  4. Belastingaangifte
  5. Financieel adviseur
  6. Juridische dienstverlening

Geschreven door het bedrijf

Over the past twenty years, Tax Tiger has helped thousands of individuals and businesses nationwide achieve peace of mind by negotiating the best possible resolution of their IRS tax problems. When life’s circumstances land you in a position where you need the best IRS tax representation firm, you can TRUST Tax Tiger for affordable, effective and aggressive tax relief.


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3,8

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TrustScore 4 uit 5

303 reviews

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3,8

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(303)

1 review in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

We started this process almost 6 yrs…

We started this process almost 6 yrs ago with Tax Tiger. At that time the IRS said I owed them over 90 thousand dollars. Tax Tiger worked with us from the start , the IRS had me sign a document that said I am responsible for interest if they deny my offer. With the interest the IRS charges it would have been over 200 thousand dollars . With Tax Tigers help I paid $10,000 plus filing fees and the cost of hiring Tax Tigers.
I believe the delay came from the IRS investigating my background.
Thank you again Tax Tiger for all your help .

2 juni 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Tax Tiger responds shortly and with belittlement....

I called Tax tiger a couple of years ago to help me with some on file taxes they charged me about $2000 for that they were going to help me file my back taxes and do a report to see where we stood when I sent them in my taxes we found some mistakes from that point they said they could no longer do my taxes for the initial fee now they wanted $1200 per year nevertheless I hired my own accountant and did it myself and the report that they claimed that they did was to tell me that I had on file taxes. Steer clear of this company they claim to be a Christian-based company so they can earn your trust all they did was tell me I had back taxes owed and took $2000 from me not to mention they’re very difficult to get a hold of and rude on the phone I’m so disappointed.

Tax tiger founder called me and promised to take disciplinary action with the agents that i was dealing with and promised to refund $250 of the funds I have paid them. I have yet to receive and re-payment.
Now they will say I missed the appointment however this is untrue the person to be at the appointment was late very late and unfortunately, I was already booked by the time they got around to get to me.
I did ask them why it was taking so long to get my returns back from the IRS and my counselor retorted shortly we can't do anything until they are filed, I asked if they could check the IRS website he said flatly NO! The bedside manner of this company is nonexistent.
Then they removed the power of attorney representing me with the IRS..... I didn't get noticed from my representative at TAX Tiger I received it from the IRS, not even the decency to reach out and tell them I was being dropped. When I did reach out I was met with the same short and condescending tones of rejection and belittlement. For them to say they bent over backward is well.... simply untrue. I received poor service and worst customer service. I would not can not and will not recommend this company. If I could leave zero stars I would.

26 mei 2021
Review zonder uitnodiging
Logo Tax Tiger

Antwoord van Tax Tiger

And now, the rest of the story….

You contacted Tax Tiger in 2016 to research your account status with the IRS, determine if any years need filing, and to potentially salvage a prior Offer in Compromise that another company had completed for you, to our understanding. You had mentioned that you needed two years of tax preparation completed so we quoted a fee to prepare two years of tax returns and to research your master file with IRS to determine your liabilities, which you were also concerned about due to a defaulted prior Offer in Compromise. Once we told you what we recommend doing, and our FEES, you decided to retain our services, signed our services agreement, and paid our fees of $1500.

Tax Tiger performed the initial discovery with the IRS, relayed that information on to you, and then began working on the returns that needed filing. Mind you, this is August of 2016, and with much back and forth to obtain information to prepare the tax returns, information was finally provided in October of 2019. All along the way, you complained about tax being illegal and how the government was out to get you, and why did you have to file the returns anyway. Once you provided the information to us, we prepared the returns and mailed them to you four days later in October of 2019. You then waited two months and contacted us about the returns not being accurate, and told us how you never owe that much, so we set up an appointment to discuss the accuracy of the returns with you, but you failed to attend the appointment. We reached out by email, but no response until two months later in 2020, when you again asked us to revise the returns based upon new financials that were provided by an outside financial professional. Upon reviewing these financials, we determined that more or less, the entire return needed to change. We provided you with an additional service fee quote to redo your tax return because of the sheer amount of information that has now changed from what you originally provided. This information was explained, and provided to you in February of 2020. We did not hear back from you again until July of 2020, to which we asked for new financials for resolution services that you were also inquiring about, but we never received those either. You contacted us again in October and November of 2020 asking about the filing status of the returns, and we explained that we could not at that time check due to COVID shutdown and staffing issues with the IRS, and once the returns processed, we would know from letters that are generated. We never heard from you again until May of 2021, when you inquired about why we withdrew our Power of Attorney, to which we explained that we would refile a new one as soon as you retain us for any additional services, but we don’t leave an open ended Power of Attorney on file with the IRS if there are no services we are performing. For whatever reason after that, you decided to leave a review claiming that we did nothing, when in actuality, the only thing you were unhappy with is the result of the tax returns which you provided the information for, and that we revoked our Power of Attorney when there are no services we are providing. We bent over backwards trying to work with you on this for over 4+ years, but now we must wish you well.

Beoordeeld met 1 van de 5 sterren

I paid them $500 for an IRS initial…

I paid them $500 for an IRS initial investigation. I made payments of $100 using a credit card. During that time they were polite and responded to my emails. After the payment got completed, I sent several follow up emails asking for an update, which they ignored.
Afterwards they sent me an answer that confused me and I asked extra questions which they -again- ignored.
They did not solve my problem and practically disappeared after they pocketed the $500. Now I have to find someone else to help me with the tax problem.
I do not recommend them to anyone. While technically they did not scam, since they delivered a delayed answer, their support office is unprofessional.
Very disappointed.

They flagged my review as false to bully me into taking down, so here is the receipt of one of the transactions. That's how they maintain their fake good score.

I sent the receipt to TrustPilot. YOU WON'T GET RID OF THIS REVIEW

Responding to the "response": TrustPilot does not allow images, that's why I can't show the several follow up emails you promptly ignored. Keep calling me "misguided" or whatever other insult you can come up with. My review will stay because I sent PROOF to Trustpilot that I paid you. I have nothing to gain by posting this review, you have A LOT to gain by continuing to fight me.

This is my last response: I am NOT satisfied with your service because you ignored my MANY follow up emails after you got paid. You also said "contact us with any follow up questions", I sent you an email with questions and waited FIVE days before I posted this review.
For a Christian company you sure like twisting the facts.
I am done here and won't respond further. If you want to blame someone look to your support desk that can't bother to respond.
J H Kim

Update 2: They deleted the insults on their first response. The review stays.

11 mei 2021
Review zonder uitnodiging
Logo Tax Tiger

Antwoord van Tax Tiger

You hired Tax Tiger to perform an investigation of your IRS account and file, which we performed for you. We performed the initial investigation of your master file and passed that information along to you, but realize that some of our time lines are being adjusted as the IRS ramps up from COVID staffing shortages.

Now, your review states that we did not solve your problem, actually, yes we most certainly did, we completed the services you hired us to perform.

Your review states that we disappeared after you paid $500, obviously from all communication in our system to you, the IRS, and case workers, make this just as false as your first statement.

We wish you well and hope you stay on track with the IRS.

UPDATE: We stand by our work performed for Mr.

Beoordeeld met 2 van de 5 sterren

Not as advertised.

I want to take responsibility for putting myself in the position to need Tax Tiger, I had contacted two other companies and was overwhelmed with the upfront money,
My experience was frustrating from the get go. My social security was garnished after being assured it would not be, I contacted my assigned attorney immediately and was assured the garnishment would stop and it did not.
Repeatedly I was told the IRS was slow and behind , not so slow that they successfully garnished my wages.
Also I was under the mistaken impression that Tax Tiger would aggressively negotiate penalty and late payment, They did not! This led to increased not decreased money owed, Finally a payment arrangement was made that I agreed to and after my down payment the IRS kept my 2020 refund.
I was drawn to Tax Tiger after hearing the founder and CEO on Fox news. I don't doubt there are Christians in the organization but my experience was disappointing and at times untruthful. Several times I was told one thing only to learn what I had been told was not the case,
I know many others had good experiences, I'm just letting you know document every conversation, copy other contacts from Tax Tiger. I was told the attorney that handled my case was "the best", if true the bar is pretty low.
Finally, three years of returns were done by Tax Tiger and all three were corrected by IRS audit and hundreds of dollars in interest and penalties added.
Bottom line I'm back in good graces with IRS but I would recommend that if you choose Tax Tiger be diligent in holding them accountable,
Respectfully,
Tom and Eileen LaFaire

8 maart 2021
Review zonder uitnodiging
Logo Tax Tiger

Antwoord van Tax Tiger

There were a number of services provided for you over the course of about 14 months, and these services needed to be completed in a specific order to arrive at the resolution we did. You first hired Tax Tiger to research your account with the IRS, you then hired us to prepare the past due tax returns and release a wage garnishment, all of which we did, and then you hired us to establish a repayment arrangement with the IRS, which we did. With that said, I completely understand your complaint that this took way too long, and I agree with you. When the IRS effectively shut down in late March to early April, it caused an enormous backlog of processing returns, especially paper filed past due returns, not to mention basic communication with revenue agents, etc. A lot of time and effort went into your case without much understanding on your part, of the issues related to COVID and work shut downs at various government agencies, as well as adaptations that Tax Tiger had to make. Through all of this, we stayed in constant communication with you as to the status of your case and resolved each aspect. Nobody was ever untruthful at any point with you, but if you are speaking about abating your penalties, we submitted that request and reasoning as part of our service, and as we state to all clients, the acceptance of an abatement of penalties is always at the discretion of the IRS and your reason for receiving the penalty, and/or any previous past violations. Did it lead to an increase in money owed, sure, that is because you filed three (balance due) returns that the IRS did not even have yet, of course you owed more money along with interest and penalties. You mentioned the IRS kept your refund, this was also explained to you in the notes we have, and to reiterate, if you owe the IRS at all, they will NOT return any overpayments to you without first applying them to balances owed. Interesting that you would blame the people resolving your issues for the tax consequences of YOUR taxes that you filed late. Either way, we are sorry that you fail to see the work we did, the value it produced, or the state of government agencies under COVID work restrictions and shut downs. We wish you well and are glad that you are now in good graces with the IRS moving forward, this is exactly where we want you to be, along with all of our other clients.

Beoordeeld met 5 van de 5 sterren

Tax Tiger became the third company I…

Tax Tiger became the third company I had gone through to get my tax situation handled. Tax Tiger did just that, they handled my situation with professional, knowledgeable expertise. If you don't want to take a chance and get your tax situation done right the first time, then I strongly recommend this company. There are shady practices out there in this field and all I can say is there is nothing shady about Tax Tiger.
Thanks again Austin, Jon, and Coletta.
Great team!

23 september 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

5 STAR TAX PROFESSIONAL

I would like to write a review with regards to the CEO of Tax Tiger, LLC. I contacted Kathy with a serious issue that I had with the IRS that was crippled with lack of direction and strategy for my family's finances.
I was recommended by a friend of mine through UPS in Colorado who had employed Kathy's services for his personal business. Kathy literally eradicated 99% of debt of my friends IRS tax liability through careful strategic protocol.
I was told by my friend that she was a caring individual that educated her clients, so I decided to give Tax Tiger a call.
I contacted Kathy without any formal contract and she spent considerable time advising me, overlooking my case and executing a strategy on how I should proceed with the IRS without charging me.
Kathy showed me and made me feel as I was dealing with a honest and extremely intelligent tax professional that cared about my family's financial future.
I would highly recommend Tax Tiger's services for any tax issue.
A 5 star organization!
Paul Thliveris

20 september 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Tax Tiger Does Excellent Work

Kelly M and Kathy H provided superb assistance in handling a very challenging 2019 tax issue. As a previous client of Tax Tiger, I have found this team of professional staff to always be courteous, consistent and diligent in providing me excellent customer care, timely follow-up as well as exhibit a high degree of professionalism. They have always taken the time to handle my extremely difficult tax challenges, issues and hurdles, always obtaining a thorough, researched and favorable resolve. They are dependable and trustworthy.

4 september 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

TAX TIGER saved me from the IRS!

If you are reading this review it is probably because you have an issue with the IRS. I did. I know how disconcerting and even ruinous that can be.

Four years ago I got a BACK TAX COLLECTION NOTICE from the IRS. The amount would certainly push me into bankruptcy. I hired big tax firm in Century City. They provided some help but their fees were adding significantly to the amount of money I would have to payout. When all was said and done I was still in deep arrears with the IRS. Bankruptcy was the looming option.

In a desperate last act, I turned to Tax Tiger. Truth be told I was skeptical that they could help me at all but I had no other options. From the very beginning of my association with Tax Tiger, I felt hopeful again.

Kent Millard, Anh Ho, and Blanca Delacruz were extremely professional, calm, cool, and collected. And reassuring! They guided me through their protocols and the collection of all my tax information. It was a process but they never let me get to the point that I felt overwhelmed. Steady and true. And they handled every communication with the IRS. They had a plan and they delivered.

Tax Tiger literally saved my financial life. I cannot be more grateful to them or more certain to recommend them for whatever may be your case with the IRS.

As my wife and I often say, God Bless them.

THANK YOU TAX TIGER

2 september 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great company!

Great company..very kind and compassionate about my situation. Also did and filed my taxes on time without mistakes.

11 augustus 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Kathy Hill is a consummate…

Kathy Hill is a consummate professional. I had an issue that she patiently worked through and "held my hand" every step of the way. Having "The Tax Tiger" on your side is a blessing. I will continue as her client and will refer others who need her services.

13 juli 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I had been trying different (expensive)…

I had been trying different (expensive) solutions to an IRS problem for 15 or so years when I signed up with Tax Tiger. Based on past experience my highest hope was that TT could tie up the IRS and prevent collections for a couple years. 2 years later (probably my own fault it took that long) I paid the IRS off with $12,272.00 to clear a debt that was north of $80,000

12 mei 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I can't say enough good about tax…

I can't say enough good about tax tigers. we owed the IRS over 450,000 dollars, We worked with John Call and his staff to file an OIC.
John did a great job for us, we ended up settling for $15,000. If you have any tax problems at all i would highly recomend Tax Tigers to represent you, they get things done.

25 februari 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Job

I would like to thank Gregory Ibbetson and Kylie Klingman and all the other staff members at Tax Tiger for helping me with this very stressful time in my life.They always kept me informed on the details and was very good responding to any questions I had. It was a great choice I made.Once again Thank You so much.

18 februari 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

THE BEST COMPANY

Do not hesitate to call this company if you need help when dealing with the IRS. They assured me that things will be ok and were amazingly helpful throughout the whole process. Such an amazing staff, they are all amazing ESPECIALLY Jon Call. I will recommend and have been recommending Tax Tiger to everyone I know that needs help. Keep up the good work Tax Tiger :)

13 februari 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Tax Tiger is awesome!

Thank you to Kylie Klingman and Tax Tiger for the awesome result in our renegotiation with the IRS taking our tens of thousands owed and reducing it to $200. Praise GOD and what a sigh of relief to have that burden off our minds. What we paid to TT does not seem enough considering the year plus amount of work and taking my annoying phone calls with patience and grace. Thank you again for all your diligent hard work.

10 februari 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I wasn’t just another number!! Thank you!!

I can’t say enough about what got accomplished while working with Tax Tiger! I had 10 years worth of tax issues, and didn’t even know where to start. One of the greatest things that I appreciated about working with Tax Tiger is that they were down to earth and I had the experience that they actually cared about me as an individual and my particular situation. They were diligent and did not give up on my case. Ultimately they ended up saving me tens of thousands of dollars, I am now back on the right side of the IRS and finally moving forward financially! Thank you again to the entire staff of Tax Tiger!

31 januari 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Tax Tiger undersold and over delivered!!!

I had a Federal Tax Liability of $143,148 from 2013, 2014 & 2015. I owed this from self-employment tax along with early 401k disbursements and didn't know where to turn. I buried my head in the sand and didn't respond to the IRS. The IRS threatened Judgements on my real property and bank levies. They restricted my Passport and I felt helpless. I was referred by a friend to Tax Tiger as Kathy Hill was empathetic, understanding as I felt confident her team would help me through this dark time. Kathy said I should qualify for the IRS's offer and compromise program, as I was still sceptical. I was assigned to Kelly Matney EQ, as she walked me through their gameplan and each step. I received bad news as I wasn't eligible based on an obscure tax law. Kathy recommended for me to pursue an appeal as well as another gameplan if I wasn't denied again. Kelly consulted with me as to the appeal process and in December I received my results back... My appeal was accepted and I owe $20.00!!! Yes, this is true!!! I can't thank Kathy and her team enough as I have referred a colleague to Tax Tiger already. Please learn from me as you need to call Tax Tiger ASAP!!!

Ron B.
Fresno, CA

P.S. Yes I sound like a cheesy commercial and NO I wasn't paid to review Tax Tiger!!

27 januari 2020
Review zonder uitnodiging

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