Taxfix UK (formerly TaxScouts) Reviews 

Quick service with a timely prompt for some missing info. The format and process brings me peace of mind.

Mylien was wonderful, she filed my tax return super quickly and saved me £2000!

Consistency of contact both verbal and utilising AI. , a very good quick and responsive communications team

Super quick and efficient

It's the second year running that I have used Taxfix to complete my self-assessment. I wouldn't dare try to fill in the form myself! I like having the peace of mind brought by knowing that it has been completed by someone who knows what they're doing, and it's all done and dusted for another year. Lilian Skinner has been my accountant on both occasions. She is super-efficient and has been really helpful with answering questions and accommodating my requests. Lilian even got back to me to help me out with a question that I messaged her with six months after submitting my 2024-25 return! A great service for a decent price.

My 2024/25 CGT calculation was off by almost £10K causing me a lot of effort to idenitify and correct.

Taxfix eventually arranged a free amendment through a different accountant, which I appreciate. However, its complaint handling has been poor. I submitted a formal complaint and Accuracy Guarantee claim, supplied the requested evidence the same day, and followed up twice. Apart from an initial acknowledgement, my emails requesting a complaint reference, named owner and a decision on the guaranteed refund received no substantive response.

The amendment does not resolve the separate Accuracy Guarantee claim, and the promised fee refund remains outstanding. A tax service dealing with errors of this scale should investigate transparently and respond to formal complaints promptly.

Working with Bryan gives me complete peace of mind. Everything is clear, transparent, and trustworthy. I highly recommend Taxfix and couldn't be happier with their service. I wouldn't want to work with anyone else!

As every year, quickly got my tax return completed, very happy with the experience

The service was exceptional

A fantastically helpful company. Never had a moment of issue with them and im beyond grateful for their service.

Special thank you to Paul Darcy who handled my most recent tax return. Very fast. Very efficient. Very polite. Amazing value for money.

The accountant sorted two tax returns for me, for the previous two tax years. They communicated well and dealt promptly with documents and queries.

I personally Experienced - turn around time in processing returns is above average, that returns are processed over weekends goes above and beyond what is expected. Thank you Asif from Taxfix.. I am stress free for another year.

I wish I had used this service sooner!!

Filing a tax return has always been a bit daunting for me as I am a complete dunce when it comes to tax.
I decided to use taxfix after a poor experience with my previous accountant.

I am amazed at how quickly I received the calculation after submitting my documentation. I was impressed how user friendly the platform is for a novice like me. I was thankful for how responsive the assigned accountant Zak Pandor was with my queries.

10 out of 10, I’ll be back next year and spreading the word in the meantime.

Thanks Zak & Tax Fix!!

I received really good, helpful advice from my tax consultant. The process of giving him all the relevant information for filling in my tax return was easy.

The accountant was great. Very responsive and listens also very well-informed.

Very easy, incredibly quick responses from the team, all my questions answered honestly

This is the second year I have utilised TAXFIX and I can't praise them enough. On both occasions HMRC owed tax returns back to me. I would never have been able to complete the tax returns myself.
TAXFIX have been competent, had good communications, provided easy to follow advice and have been professional throughout.
I would certainly recommend the service to those requiring to complete self assessments.

Mike

I've used the service for a number of years, my tax return isn't particularly complex but it gives me peace of mind to have a professional ensuring my income is properly accounted for, and I am obtaining any allowances or benefits I am entitled to claim for which, not being an expert, I may not know about.

The time my accountant took to communicate with me and explain different things to me was invaluable.