Best Customer service i experienced in a long time. Almost instant email responses and very helpful in every aspect. Would give 6/5 stars if i could.
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Absolute GOATs of the TCG world! I've learned so much watching their YouTube series and purchased multiple times from their website! Service has always been stellar and shipping fast and without issue... Toon meer
Team Covenant has been dropping content since the Golden days of LCGs. They have always been reliable and I have loved watching their business grow. I appreciate how innovative they have been provid... Toon meer
One of the best companies in the space. Really understands what tabletop gamers want and how to make it easier for customers to get what they want without hassle. The subscription programs are perfe... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
We're a tabletop gaming retailer striving to create content, products, and services that make Tabletop a more enjoyable, meaningful, and accessible experience to everyone. We got into the tabletop gaming industry with a driving philosophy: Gaming Reborn. We believe that tabletop games are a dramatically important vehicle for social interaction, intellectual growth, and enjoyment of the human experience, and find it extremely important to expand and elevate the genre. You can find out more at our website.
Contactgegevens
South Lewis Avenue 8156, 74137, Tulsa, Verenigde Staten
- teamcovenant.com
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Great folks, great service
Nothing but positive experiences ordering from Team Covenant over the last 3 years, they're genuine folks who really want you to enjoy your time with the games they stock. They pack things safely and ship it out as soon as they can.
Best Tabletop company out there
One of the best gaming companies out there. They make awesome content and always deliver orders on time. Been buying from them for 10+ years. They always have the beat on the industry, and seem to find the best games to support.
One of the best companies in the space.
One of the best companies in the space. Really understands what tabletop gamers want and how to make it easier for customers to get what they want without hassle. The subscription programs are perfect for someone that wants things to arrive at their doorstep regularly without having to worry about booking tons of different preorders or figuring out where they will find supply.
Just a great business all around.
Online Experience
Online ordering has been easy and swift. They ship quickly and I never had any issues.
Expectations met and exceeded
I placed multiple orders with Team Covenant and have had a number of conversations with their customer service team through the years. The products ordered were as advertised and arrived within expected timeframes. International shipping to Australia was more than I was willinf to pay, but on par with other smaller, independent US retailers. Customer support were helpful in identifying product dimensions so that I was able to use a reshipping service to keep costs down.
Best in the Game Biz
I've used Covenant for years for game subscriptions, as well as for online content. There's literally no one better. Thanks guys!
Team Covenant is the Best
Have ordered from TC multiple times and have had amazing experiences every time. Their interface is super easy to use and they ship almost immediately. The customer service is top notch and go out of their way to make sure you are happy with the entire experience.
Great people, great service
They have great communication, and have been very helpful when there was a problem (that was totally out of their control). I've shopped with them for 5 years, and will do so for many more.
Wrong overall rating in my opinion.
Team Covenant offers the lowest prices, and always delivers product in a timely fashion. I've spent over 5 figures with them and have never had an issue!
More than just a Distributor
I purchased my Sorcery: Contested Realms Gothic product from Team Covenant at release for the new set. It was great to receive the product at MSRP with bonus promotional materials, but what really made me love getting my product from Team Covenant is knowing what they do for the community. I watched their preview live streams of the new set, which got me excited. And was blown away with their dedication to the community by rushing product out to the European Sorcery gathering Sorcerers at the Core when the official distribution to Europe was delayed and risked ruining the event that had been months in the making. They care about supporting independent companies and the gaming community, and it comes through in how the sell what they sell. They literally saved a massive community event when customs issues almost wrecked it. I am such a huge fan of the content they create and the actions they take to support the community that plays these incredible games.
Great company and products
They have been one of the easiest to work with throughout a decade of individual purchases. And the extra effort and content they provide during the process is above and beyond.
Ordered Sorcery TCG boxes multiple…
Ordered Sorcery TCG boxes multiple times for international shipment to the UK and had a really great experience each time.
Whenever I emailed with a query on an order they were also quick to respond and answer my questions.
Extremely helpful and knowledgeable on…
Extremely helpful and knowledgeable on a wide variety of games. It was refreshing to find a store and community that shared the same passion for table top games. Looking forward to visiting the store for future Aidalon events.
Long time customer
I'm sad to see negative reviews here. This is one of the best companies you could do business with. They truly care about the games they support and cultivate real relationships with both the game producers and the gaming customers. I've had multiple Covenant subscriptions for years and have been very happy with their excellent customer service. Even though I could buy some of the games I follow locally, I prefer to support Covenant because I know they actually care about doing a good job (rather than merely trying to make a profit).
Always great products and support
Been ordering from them for a few years now and have always received my orders on time and well packaged. The one time I did have an issue with a preorder they were quick to respond and get it resolved before the items were to be shipped.
More Than Trustworthy, TC Is Integral To Their Space
Team Covenant is more than a reliable retailer- they are genuine innovators in the space and have taken on the mantle of championing games that deserve to have their praises sung. They do so fairly and at a very high level of professionalism. From tip to tail, they operate with excellence in their space, and I actively look for opportunities to give them my business.
Team Covenant rocks
I have been a customer of Team Covenant for about 2 years now. They have always shipped my items to me as soon as they were legally allowed due to street date. Thier promotions are awesome and pricing is extremely fair. As retailers go they do a great job. Inhad a problem recently with an order. I sent a message and it was fixed the next day perfectly.
Ive ordered product through their…
Ive ordered product through their online services. I found them reliable and provided clear expectations on what I’d receive and when it would arrive. They list lots of great games worth trying!
Team Covenant is the Best!
I’ve purchased many items from TC and have belonged to their subscription service for several games for over five years. I’ve only had one issue with my order (it was my fault), and customer service took care it for me anyway. Will buy from them for years to come!
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