TeaVivre Reviews 

At first, I thought this might be a great alternative to some other retailers -- A+ for variety, ship-speed, and customer service... that said, I found that all of the tea made me sick; they also tasted alike, even though they were quite different. I did purchase samplers and then bought more, and then sadly, realized the tummy ache and pain was coming from this tea. It's the first time I've purchased non-organic teas and I'm guessing there are some type of allergens like yeast, gluten, wheat, etc., that would normally not be found elsewhere. Over several weeks, I decided to stop drinking and pain/agony went away--and I can't bring myself to drink it again.

After doing some research, I decided to buy from TeaVivre and I'm very impressed! I purchased Tai Ju (胎菊) baby chrysanthemum buds. Upon opening the resealable bags, the buds were in great condition and better than ones I've purchased elsewhere. I like how TeaVivre clearly states where the buds are from, when they were harvested, and when they will expire.
Shipping was much quicker than I expected. My package arrived in perfect condition in about week. In addition, they offer free tea samples with every purchase! Even though TeaVivre is not the cheapest option, they offer high quality teas and I would continue to purchase from them unless they go out of my tea budget-haha.

Excellent and trustworthy source of Chinese tea. They often have sales on so you can get your tea for less!

Prompt delivery and superb quality tea. from US citizen

The tea is fresh and flavourful and the customer service is wonderful.
Thank you Mary for this.

I've tried many other suppliers like Yunnan Sourcing, Jessie's Tea House, and Tea Verdant, but the company that has consistently won me over is TeaVivre. TeaVivre in my opinion offers the best quality for the best prices and their customer service has always been exceptional. I'm happy to call TeaVivre my forever tea home, thank you TeaVivre for all the great work you all do! To many future cups of great tea, cheers!!!

They stayed in touch throughout the delivery process and were very nice.

Providing fresh tea and picking up the cost due to new tariffs. Great customer service.

I ordered tea a month ago. It's still not here!
So frustrating! This happened last time (in 2022). I waited and waited and waited. I decided not to order from Teavivre again, but gave it a try anyway. So, the very same experience.

Mary's customer service is friendly, proactive and meticulous. I placed a large order, and she managed the shipping logistics from multiple warehouses over a span of a month. She kept me updated on the progess of each shipment, potential customs delays, and kept track of the completeness of the order across all packages. Superb!

This company was recommended to me by a Chinese neighbor who had a tea club. I was looking for a specific tea and found it. I have ordered from Tea Vivre for 2 years. The tea is excellent, just like to precious teas I found in Hangzhou 15 years ago. I will always order my teas from them. They are highly reputable.

I just received my order of dragonwell tea. I didn't know anything about this company, but everything seemed right so I took a chance. I am so glad I did. The tea was amazing quality and packaged nicely. They are now my tea company. The free samples was so interesting and fun. Thank You Dale Peacock

I’ve always had great service and a quality product.

Tea didn’t meet expectations.

Fast shipping, excellent customer service, always response very quick. Good quality products, very trustful website, highly recommended.

quality, efficiency, politeness

The tea is wonderful.

I've said it before, this is the best tea company I've ever dealt with. Besides good fresh tea, teavivre shows harvest date for the tea. I hate being surprised when I buy tea only to receive old dry tea, left guessing how old it may be! Thanks again Teavivre for showing harvest date.