TeaVivre Reviews 

Excellent and fast shipping! Quick delivery and as always, perfect packaging and wonderful tea!! 10/10 !!

I was initially concerned because the item I ordered took a long time to arrive. It was supposed to ship from the U.S. warehouse. What made my experience so good was the handling of my problem by Mary in customer service. She took care of it and kept me informed every step of the way.

Very great experience with these teas. We tried Da Hong Pao and set with different teas. Not so long shipment. Amazing taste of the teas I very obsessed with it.

This is my go-to online tea house. Great quality; prices are good, efficient customer service, good selection of teas and tea accessories. I've been purchasing tea for over 5 years with this company. Would definitely recommend to other tea lovers.

Both the tea and tea ware are exactly what I found in lovely tea houses in China. The selection of teas, the descriptions and quality are outstanding

Excellent product , efficient app, speedy delivery

Wonderful tea. Very easy buying experience and excellent communication. Highly recommend this tea company.

It was great to be able to track our package, delivery was quick and the package was well wrapped. The tea came in a resealable bag which saves the flavour and the free trial pouches are a great way to try other flavours! We have enjoyed all of our tea and highly recommend TeaVivre!

I have written more detailed review previously, but as usual it was great. Customer service is top-notch. The product shipped from China to California in great condition.

Price increased significantly but the quality died not.

Teas are great quality and the shipping is wonderful. I also like the different samples that I receive.

I love that you package so well I have never had it crushed. I love that you use Fex Ex because UPS destroys ( smashes every box). Love the variety of teas plus you have the tea I love.

Update november 2024

I ordered Golden needle tea in September 2024 and the tea turned out to be of poor quality.

Perhaps it was a coincidence as the tester of another tea that I received as a gift was tasty and of good quality.

In any case, everything ended well and I was fully refunded. The communication from the staff was very polite and friendly🙌

Efficient delivery and very nice loose leaf tea. I wish there was a biodegradable way to package it, but I do understand that freshness is most important for this.

Great products, best tea I ever tried

I've bought green and oolong teas from TeaVivre a few times and have always been impressed with the quality and preservation. Buying tea online is risky and it's important to find a vendor you can trust. I have been very happy with TeaVivre and will definitely continue to shop with them.

TeaVirve is my all time favorite tea company. The teas are high quality and the customer service is the best I have experienced. I am a long time customer and always appreciate their extra communication and care.

The tea arrived in two shipments; the first was pretty fast. After several weeks I contacted the company to find out status of the rest of the tea and heard nothing back. The tea arrived eventually - this shipment was from China, so slower. The tea is good, but they still have not answered the email. Overall good experience, but they would be wise to hire someone to answer their customer inquiries! I sent the email to the address they list for questions on their site.

Excellent products and fast deliveries to Europe

Teavivre is a class act, excellent teas and awesome service. Mary Bao, you’re great!