So far, every device I’ve registered with Tech Pack has been repaired quickly and efficiently. My phones were fixed the very same day right outside my house in their mobile repair van, and my tablet w... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Absolutely perfect service, exceptional! If only all companies were like yours. My phone not only had the screen replaced but the technician resolved other issues too. I feel like I have a brand new p... Toon meer
Bedrijf heeft geantwoord
Great communication Extremely helpful Very efficient As a first timer i had no idea what i was doing You made my claim less srtessful with your guidance
Bedrijf heeft geantwoord
Paying £17.50 a month for 7 years ,so decided to claim on Samsung Phone that had a issue with hearing any incoming voice calls. To progress the claim I had to pay another £59 up front. Long and sho... Toon meer
Bedrijf heeft geantwoord
4,4
Uitstekend
2K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I was forced to pay £100
I was forced to pay £100
Before i could make a claim, that’s why am planning to change to another insurance company
6 mei 2026
Review zonder uitnodiging
Antwoord van techpackinsurance.co.uk
We are sorry to hear of your dissatisfaction. We can advise that an excess fee is payable for all approved claims. To allow us to look into your claim so that we can understand why you would be charged before you logged a claim, please respond to the Trustpilot verification email with your details.
Kind regards,
Anne-Marie.
Once I spoke with someone on the phone…
Once I spoke with someone on the phone it went very well
13 april 2026
Review zonder uitnodiging
Antwoord van techpackinsurance.co.uk
Thank you for your review, Sha. We appreciate your feedback.
Kind regards,
Anne-Marie.
Next-day delivery
Next-day delivery, a simple process to register your claim online.
5 mei 2026
Review zonder uitnodiging
Antwoord van techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, we appreciate your review.
Kind regards,
Anne-Marie.
Worth it!
So far, every device I’ve registered with Tech Pack has been repaired quickly and efficiently. My phones were fixed the very same day right outside my house in their mobile repair van, and my tablet was repaired within just a few days. The service has been convenient, reliable, and genuinely worth having.
1 mei 2026
Review zonder uitnodiging
Antwoord van techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, we are delighted that you found our Come to You repair service, convenient and reliable.
Kind regards,
Anne-Marie.
Antwoord van techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Vincent. We are delighted that the service we provided to you was great.
Kind regards,
Anne-Marie.
Thought my phone was not repairable but…
Thought my phone was not repairable but your repairer did an amazing job and my phone looks new again
7 mei 2026
Review zonder uitnodiging
Antwoord van techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Eric. We are delighted that your phone looks new again.
Kind regards,
Anne-Marie.
Great communication
Great communication
Extremely helpful
Very efficient
As a first timer i had no idea what i was doing
You made my claim less srtessful with your guidance
1 mei 2026
Review zonder uitnodiging
Antwoord van techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Andrea. We appreciate your review, and we are delighted that we made your experience less stressful.
Kind regards,
Anne-Marie.
I like their services are very good.
I like their services are well good. The one thing I love about is the home service is great, you don't have to go anywhere. I really appreciate it and I recommend it.
28 april 2026
Review zonder uitnodiging
Antwoord van techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Christiana. We are delighted that you would recommend our Come to You Repair Service.
Kind regards,
Anne-Marie.
Paying £17.50 a month for 7 years ,so…
Paying £17.50 a month for 7 years ,so decided to claim on Samsung Phone that had a issue with hearing any incoming voice calls.
To progress the claim I had to pay another £59 up front.
Long and short Tech Pack now cancelled
5 mei 2026
Review zonder uitnodiging
Antwoord van techpackinsurance.co.uk
We are sorry to hear that you were unhappy that an excess fee was payable for your claim, Graham.
We can advise that there is an excess fee payable for all approved claims, as per the terms of the policy.
Kind regards,
Anne-Marie.
Very happy for having Barclay techpack…
Very happy for having Barclay techpack cover its really worth it and I like this insurance and how easy they handle most of the claims
Thanks
5 mei 2026
Review zonder uitnodiging
Antwoord van techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance. We are delighted that you found our claims process easy.
Kind regards,
Anne-Marie.
Antwoord van techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance. We appreciate your feedback.
Kind regards,
Anne-Marie.
Antwoord van techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Mohamed. We appreciate your review.
Kind regards,
Anne-Marie.
Absolutely perfect service
Absolutely perfect service, exceptional! If only all companies were like yours. My phone not only had the screen replaced but the technician resolved other issues too. I feel like I have a brand new phone.
29 april 2026
Review zonder uitnodiging
Antwoord van techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Mark. We are delighted that you found the service you received to be perfect.
Kind regards,
Anne-Marie.
Claim agreed in minutes
Claim agreed in minutes. Device mended and returned within a week. Very pleased.
28 april 2026
Review zonder uitnodiging
Antwoord van techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Chris. We are delighted that you are pleased with the service we provided to you.
Kind regards,
Anne-Marie.
It was easy and very quick 3 days from…
It was easy and very quick 3 days from claiming to receiving a new device as mine could not be repaired .
Great communication throughout the process to keep me updated with the progress of the claim .
27 april 2026
Review zonder uitnodiging
Antwoord van techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Angela. We are delighted that you found our claims process easy and quick.
Kind regards,
Anne-Marie.
Great service and ease of use
A very simple process that was dealt with super quickly.
30 april 2026
Review zonder uitnodiging
Antwoord van techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Simon. We are delighted that the service you received was great.
Kind regards,
Anne-Marie.
Easy process
Easy process. Qualified and kind technician fixed all problems within 30mins. Screen, charging port, heating problems.
Definitely recommended
28 april 2026
Review zonder uitnodiging
Antwoord van techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Kamil. We are delighted that you would recommend our service.
Kind regards,
Anne-Marie.
The process was simple easy to follow…
The process was simple easy to follow and I had no issues. The service was excellent and I’m Very happy with my new device.
20 april 2026
Review zonder uitnodiging
Antwoord van techpackinsurance.co.uk
Thank you for using Barclays Tech pack Insurance, Emma. We are delighted that the service you received was excellent.
Kind regards,
Anne-Marie.
Excellent customer service very…
Excellent customer service very professional 👏 👌
26 april 2026
Review zonder uitnodiging
Antwoord van techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Kris. We appreciate your feedback.
Kind regards,
Anne-Marie.
Antwoord van techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Sarah. We are delighted that you fund our claims process easy and efficient.
Kind regards,
Anne-Marie.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.