TechStar Reviews 436

I ordered an iphone case with a cover paid for it in the shop left my details as you can see you contacted me for a review i did not get any phone call or email regarding the case so I went back
1. The gentleman could not find the order
2. He asked me who did I order it from I told him it was HIMSELF he said it was not from him
3. He then proceeded to look further and found the order and it WAS HIM I placed the order with
4. He eventually found it now it did not take him too long to be honest
5. He told me that the order I had placed was not available for me and proceeded to give me my money back
1 week later with my money in your account I find it is not available
VERY DISAPPOINTED
I have purchased gaming chairs and a gaming desk and other equipment from you
Thank you
I am not sure of the exact date of my visit

No hassle at all when returning item that I bought in the wrong size.

I made my order on 22 December. But it was delivered on 6 January. I think the delivery service should be better, but it probably was poor because of the holidays. So make sure to order earlier. But overall service was great, the package was so good. Thanks. I am happy with the purchase

Will never use this unit in Galway again. I went in with a laptop to get a power port changed and they insisted that it needed a new harddrive and windows install and that the power port was fine. They tried every trick to try and sell me everything under the sun - clearly, secondary sales were being driven by management. Ultimately, had to return as the laptop wouldn't power up. A different tech there said it was the power port.

The staff went above and beyond to make sure I felt comfortable in the store. They were kind, caring and explained everything in detail to make sure I was informed. The phone had some speaker issues but the next day I returned and it was fixed in an hour. Exceptional customer service. Would highly recommend

The lads onsite are very helpful and knowledgeable. They assisted me with my new laptop. Definitely recommend them.

when i went in to techstar they delt with me straight away and fast enough i was happy
with the price and wasent waiting to long to get
my phone and they contacted me straight away .

Very good experience.

Excellent Customer Service, got what I wanted for a fair price with a quick turnaround ✔️

Good service and communication. Excellent customer service.

I challenged the price charged for UB500. Found later that day that the price was almost 3X other local retailers. Sent a price query via their website-no reply. Followed up days with an e-mail and images of receipt, product box - no reply. ( they charged for a more sophisticated device, per their website)

Had to get Phone cleaned, was quick and easy!

I was told by another company that they could not fix the keyboard on my laptop.
I took it to Tech Star and they fixed it promptly.
This keyboard failed after a few weeks and they replaced it straight away. I have had no problems since and I have bought more things from them since. Their service was first class.

Very helpful my item was not arriving so I got onto them and they were very good and sent another one by courier this time to me
Wonderful to deal with

The lads in techstar were super helpful and kind. My phone was fixed within an hour and is like brand new.
Thank you

Great service, great people. 5 star. Very happy to deal with thechstar galway

Not only were the guys very efficient, but they were also extra nice! I had my work computer broken, and I work online from home. They let me use one of their computers for the weekend to be able to work, and they brought my computer back home when I was stuck to collect it before work!
Being efficient and so kind, what can we ask for? Thanks so much!

Good service.. No delays very happy with the purchase

I am not at all good with technology and I explained this to the member f staff. They showed admirable patience and under standing in explaining what needed to be done and why. What they said they would do, they did. I will be back.

Excellent service - always helpful! Very friendly staff.