Normally sound streaming and recording service with good support. But today live streaming, recording playback and website version not working. Black screen with satellite image only.
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Lees wat reviewers zeggen
The app stopped working 90 minutes ago. A black screen, no automated email response from my email to their support team. All very ominous - paid an annual subscription so if they’ve gone under, won’t... Toon meer
Tonight, 11/08/2026, I am unable to use the teeveeing app on my TV or phones. just keep getting an error message stating server unreachable. Nothing via email. I am unable to log into their website.... Toon meer
Teeveeing has ceased to exist apparently!!!! No TV for the last two days and just getting a black screen. You cannot contact them to report issues as their contact page no longer exists.. This compan... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Living abroad or on holiday? We’ve got your TV covered. Get instant satellite access and watch Free-To-Air TV from home, abroad. With 120+ channels from the UK, Ireland, Germany and France, watch your favourite TV anywhere, anytime legally.
Contactgegevens
11 Zinonos Sozou street , 1075, Nicosia, Cyprus
- support@teeveeing.com
- teeveeing.com
2,6
Slecht
399 reviews
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Heeft 33% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
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Teeveeing was unaccessible on March 1
Teeveeing was unaccessible on March 1. Emailed support and they're not available until Mon. That's strange in itself, because support was previously available 24/7. I am glad to say that Teeveeing was back to normal today (Mar 2). I'm in the US. Relieved and hope it doesn't happen again! Wished the company would've let customers know what's happening though🙄
1 maart 2025
Review zonder uitnodiging
Antwoord van Teeveeing
We appreciate your feedback and understand your frustration. We’re glad to hear that everything is back to normal for you now! We always strive to provide a seamless experience and will take your suggestion into account about keeping customers better informed during unexpected issues. Thank you for your patience and support—we truly appreciate it!
My view is that this is a great service…
My view is that this is a great service for those of us who want to watch UK tv while abroad. We use it mainly in Spain but our daughter has also used it while in Australia. There are occasional blips in the service for technical reasons but in my experience have always been quickly resolved as they were this morning when the ssl certificate expired.
2 maart 2025
Review zonder uitnodiging
Antwoord van Teeveeing
Thank you for your kind words and for sharing your experience! We're glad to hear that you enjoy the service both in Spain and Australia. While occasional technical issues can happen, we always strive to resolve them as quickly as possible—just like we did this morning. We truly appreciate your support and loyalty
Just took 10£ from me today and no more…
Just took 10£ from me today and no more working!!!! No response from the company!
2 maart 2025
Review zonder uitnodiging
Antwoord van Teeveeing
We sincerely apologize for the recent issue. Our service is fully operational now, so please try refreshing your device, clearing your cache, or restarting your connection. If you’re still experiencing any problems, please reach out to our support team, and we’ll be happy to assist you. We appreciate your patience and support!
I am having the same problem as others
I am having the same problem as others. Last night TeeVeeing was working perfectly and then this morning a black screen on all my devices. I have emailed support and received an email very quickly stating that they have updated my request. However they are only available Monday to Friday at normal business hours of 8.00 to 5.00.
I have given two stars as normally my service is flawless. I use the service in Spain.
2 maart 2025
Review zonder uitnodiging
Antwoord van Teeveeing
We appreciate your feedback and sincerely apologize for the temporary issue. The black screen was due to an expired security certificate, which caused access problems for some users. This has now been fully resolved, and everything should be back to normal. We’re glad to hear that you usually have a flawless experience, and we truly value your support. If you’re still having trouble, please try clearing your cache or restarting your device, and feel free to reach out to our support team during business hours if needed. Thank you for your patience!
Today 2nd March 2005 I have no service…
Today 2nd March 2005 I have no service from Teeveeing at all. They are closed every weekend so no chance of getting it fixed
2 maart 2025
Review zonder uitnodiging
Antwoord van Teeveeing
We sincerely apologize for the inconvenience. The issue was caused by an expired security certificate, which temporarily affected access to our service. However, this has now been fully resolved, and everything should be working fine again. Please try refreshing your browser, clearing your cache, or restarting your device. If you still have any issues, feel free to reach out to our support team. Thank you for your patience and support!
Teeveeing off line.
Can someone advise why Teeveeing is showing as unsafe? Have they been cancelled? Should I cancel my subs?
As of 12.30 appears to be working again.
2 maart 2025
Review zonder uitnodiging
Antwoord van Teeveeing
We appreciate your concern and want to reassure you that Teeveeing has not been canceled. The issue was due to an expired security certificate, which temporarily caused access problems and security warnings. This has now been fully resolved, and our service is back to normal. There's no need to cancel your subscription, but if you experience any further issues, please don’t hesitate to reach out to our support team. Thank you for your patience and understanding!
Started having problems a couple of…
Started having problems a couple of days ago.. Now today the 02/03/2025 blank screen. No way to contact teeveeing.. Each time i try i receive a message" not a secure site"..Would appreciate feedback from teeveeing as i have just payed for a full year subscription.
Been with tvmucho 7 years no issues.. Teeveeing has not been to bad, but there service has not been any near as good.. Customer service when you can access them have been good..
25 februari 2025
Review zonder uitnodiging
Antwoord van Teeveeing
We appreciate your feedback and sincerely apologize for the recent issue. The problem was due to an expired security certificate, which temporarily affected access to our service and website. This has now been fully resolved, and everything should be working normally again. Please try clearing your browser cache or restarting your device. If you’re still having trouble, feel free to reach out to our support team. We truly appreciate your patience and your support!
As of today no access on any device?
As of today no access on any device?
Received an email from support. Apparently the problem was due to the security certificate.
Now have full access on all devices.
Appreciate prompt reply.
2 maart 2025
Review zonder uitnodiging
Antwoord van Teeveeing
We sincerely apologize for the temporary access issue. This was due to an expired security certificate, but we’re happy to confirm that it has now been fully resolved. Please try refreshing your browser, clearing your cache, or restarting your device. If you’re still unable to access the service, please reach out to our support team for further assistance. We appreciate your patience and support!
UK TV channels
Never had any major issues with site, and have been using it for years. Streams without any buffering. Good clear 7 day TV guide, which is great for recording upcoming programs. All communication are replied to promptly and efficiently.
Would be completely lost without it.
21 februari 2025
Review zonder uitnodiging
Antwoord van Teeveeing
Thank you so much for your kind words and for being a loyal user for years! We're thrilled to hear that you're enjoying the smooth streaming, clear TV guide, and responsive support. Your feedback means a lot to us, and we’re glad our service has been helpful to you. If you ever need anything, feel free to reach out. Happy watching!
Very rapid solution to my request for support
Very rapid solution to my request for support. My problem was resolved in seconds. Well done!
18 februari 2025
Review zonder uitnodiging
Antwoord van Teeveeing
Thank you for your kind words! We're delighted to hear that our team could quickly resolve your issue. If you ever need further assistance, we're always here to help! 😊🚀
Regelmäßig Ausfall von Sendungen…
Regelmäßig Ausfall von Sendungen (Englisch), nach Beschwerden geht ein paar Wochen wieder, danach erneuert Ausfall. TOTAL NERVIG Nicht das Geld Wert
29 januari 2025
Review zonder uitnodiging
Antwoord van Teeveeing
Wir entschuldigen uns aufrichtig für die wiederholten Probleme, die Sie mit Ihren Sendungen hatten. Dies ist nicht das Serviceniveau, das wir anstreben, und wir verstehen, wie frustrierend das sein muss.
Bitte wenden Sie sich an unser Supportteam unter [Support-E-Mail oder Telefonnummer], damit wir dieses Problem weiter untersuchen und eine langfristige Lösung für Sie finden können. Ihre Zufriedenheit ist unsere Priorität und wir freuen uns über die Gelegenheit, die Dinge in Ordnung zu bringen
Antwoord van Teeveeing
Thank you for your fantastic feedback! We're thrilled to hear that you're enjoying the wide variety of channels and finding our service easy to use.
If you ever have any questions or suggestions, don’t hesitate to reach out. Happy watching!
There is too much buffering
There is too much buffering! Please do something about it, I'm paying a lot now for this service!!
20 januari 2025
Review zonder uitnodiging
Antwoord van Teeveeing
We’re sorry to hear about the buffering issues you’re experiencing. We want to ensure you get the best possible service. Could you please reach out to us directly at support@teeveeing.com so we can investigate this further and resolve it for you?
Thank you for bringing this to our attention, and we’re here to help!
Too much buffering and lagging…
Had Mucho tv before and signed up for Teeveeing which was ok to start with but since Dec the buffering and lagging is get worse everyday.. I have no other problems with any other streaming channels.
Have a very fast fiber WiFi.
If it doesn't improve I we not be renewing my subscription. I really hope they sort it out asap.
14 januari 2025
Review zonder uitnodiging
Antwoord van Teeveeing
Thank you for sharing your experience. We’re truly sorry to hear about the buffering and lagging issues you've been facing since December. We understand how frustrating this can be, especially when your internet connection is performing well with other streaming services.
Our team is aware of these challenges and is working diligently to identify and resolve the underlying causes. We’re committed to improving the service and ensuring a smoother experience for all our users.
We value your feedback and loyalty and hope you’ll give us the opportunity to make things right. If you’d like, you can reach out to our support team with specific details about your device or viewing setup, which will help us troubleshoot more effectively.
I have to agree with previous reviewers…
I have to agree with previous reviewers that the buffering is getting unbearably annoying. I have fibre optic internet connection, I've tried wifi and cable connections and the buffering remains, totally totally awful.
13 januari 2025
Review zonder uitnodiging
Antwoord van Teeveeing
Here's a potential response to the review that maintains a professional and empathetic tone:
Thank you for sharing your feedback, and we sincerely apologize for the frustration caused by the buffering issues. We understand how important a seamless experience is, especially when you have a fast fibre optic connection.
Our team is actively working to address and resolve these buffering problems to ensure a smoother experience for all users. In the meantime, if you could provide more details about the issue, such as the device you’re using or the time these interruptions occur, it would help us investigate further.
We truly appreciate your patience and hope to provide you with a much-improved experience soon. Please don’t hesitate to reach out to our support team for immediate assistance.
Wenn ich nur wüsste wie man den Service…
Wenn ich nur wüsste wie man den Service konfiguriert, das erschliesst sich mir einfach nicht. Ich soll die App auf dem iPhone mit dem Fernseher verbinden, nur die App gib es auf meinem brandneuen LG Fernseher gar nicht. Nirgends findet man eine Anleitung die auch nur irgendwas beschreibt. Schade.
10 januari 2025
Review zonder uitnodiging
Antwoord van Teeveeing
vielen Dank für Ihr Feedback. Unsere App ist derzeit nur auf Android Smart TVs verfügbar. Da Ihr Fernseher ein Standard-Smart-TV ist, können Sie unsere App über den integrierten Webbrowser nutzen.
Alternativ können Sie auch eine Android TV Box von einem renommierten Anbieter erwerben und an Ihren Fernseher anschließen. Damit haben Sie die Möglichkeit, unsere App direkt auf das Gerät herunterzuladen und zu nutzen.
Wir entschuldigen uns für die Unannehmlichkeiten und stehen Ihnen gerne für weitere Fragen zur Verfügung.
Buffering
Hi, as of my email dated 06.12.24 I was informed that the issue with the buffering was fixed, but obviously not as it has gone worse, this is making my decision to renew not easier, so could you please try to find the problem and solve it. Regards Frankie
5 januari 2025
Review zonder uitnodiging
Antwoord van Teeveeing
Thank you for bringing this to our attention. We’re sorry to hear that you’re still experiencing buffering issues. Our developers are currently investigating the root cause to ensure this is resolved as quickly as possible.
We appreciate your patience and understanding, and we’ll keep you updated on our progress. Please don’t hesitate to reach out if you have any additional details that might help us address the issue more effectively.
One problem after another.
The same problems for as long as i can remember. Buffering, then no sound, then audio and sound out of sync. One problem after another and solutions that never last for very long.
26 december 2024
Review zonder uitnodiging
Antwoord van Teeveeing
Thank you for your honest feedback. We are sorry to hear that you are experiencing these recurring issues. We understand how frustrating this can be and apologize for the inconvenience. Our team is constantly working to address technical problems such as buffering and synchronization errors and to find lasting solutions. We greatly appreciate your feedback and patience and hope to provide you with a more stable experience soon
"Als Weltenbummler war ich auf der…
"Als Weltenbummler war ich auf der Suche nach einer Möglichkeit, weiterhin deutsches, englisches, französisches Fernsehen zu schauen. Mit Teeveeing habe ich endlich die perfekte Lösung gefunden! Die Auswahl an Sendern ist riesig und die Bildqualität ist hervorragend. Besonders schätze ich, dass ich auch Aufnahmen planen kann, um keine meiner Lieblingssendungen zu verpassen. Einziger kleiner Kritikpunkt: Es wäre schön, wenn es noch mehr regionale Sender von allen angebotenen Ländern geben würde."
25 december 2024
Review zonder uitnodiging
Antwoord van Teeveeing
Vielen Dank für Ihre positive Bewertung! Es freut uns sehr, dass Teeveeing für Sie als Globetrotter die perfekte Lösung bietet und Sie mit der großen Senderauswahl sowie der hervorragenden Bildqualität zufrieden sind. Besonders schön zu hören, dass die Aufnahmefunktion Ihnen hilft, Ihre Lieblingssendungen nicht zu verpassen. Vielen Dank auch für den Hinweis zu den regionalen Sendern – wir nehmen Ihr Feedback gerne auf und prüfen, wie wir unser Angebot weiter ausbauen können. Viel Spaß weiterhin mit Teeveeing!
Ich habe zwar auch gelegentliche…
Ich habe zwar auch gelegentliche Abbrüche, aber sonst bin ich sehr zufrieden mit teeveeing.
Katastrophal finde ich die Menüführung, unter anderem die deutsche Menü Übersetzung ist falsch und manchmal muss man 1x klicken damit Video startet, an anderen punkten wieder 2x. Wo ist die Favoriten Liste geblieben ?? Mit einem super Menü und ohne Abbrüche wäre es top
12 december 2024
Review zonder uitnodiging
Antwoord van Teeveeing
Vielen Dank für Ihr Feedback! Wir bedauern die gelegentlichen Abstürze und die Probleme mit der Menüführung. Wir nehmen Ihre Kritik ernst, insbesondere hinsichtlich der falschen deutschen Übersetzung und der Uneinheitlichkeit beim Starten von Videos. Auch die Rückmeldung zur fehlenden Favoritenliste haben wir notiert. Unser Team arbeitet kontinuierlich daran, die Benutzerfreundlichkeit zu verbessern, und wir werden diese Punkte in zukünftigen Updates berücksichtigen. Vielen Dank für Ihre Geduld und Unterstützung!
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