Normally sound streaming and recording service with good support. But today live streaming, recording playback and website version not working. Black screen with satellite image only.
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Lees wat reviewers zeggen
The app stopped working 90 minutes ago. A black screen, no automated email response from my email to their support team. All very ominous - paid an annual subscription so if they’ve gone under, won’t... Toon meer
Tonight, 11/08/2026, I am unable to use the teeveeing app on my TV or phones. just keep getting an error message stating server unreachable. Nothing via email. I am unable to log into their website.... Toon meer
Teeveeing has ceased to exist apparently!!!! No TV for the last two days and just getting a black screen. You cannot contact them to report issues as their contact page no longer exists.. This compan... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Living abroad or on holiday? We’ve got your TV covered. Get instant satellite access and watch Free-To-Air TV from home, abroad. With 120+ channels from the UK, Ireland, Germany and France, watch your favourite TV anywhere, anytime legally.
Contactgegevens
11 Zinonos Sozou street , 1075, Nicosia, Cyprus
- support@teeveeing.com
- teeveeing.com
2,6
Slecht
399 reviews
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Nur noch treurer Müll
Als es noch TVMucho war, war wenigstens das Feedback noch korrekt und man hat (auf deutsch) sich redlich bemüht. Aber jetzt!? Diese App grenzt an abzocke und ist keinen Pfifferling wert. Es ist unmöglich eine gesamte Sendung ohne Abstürze, einfrieren oder Blackouts zu sehen. Auf Beschwerde erhalten sie dann eine AI generierte Rückantwort auf englisch. Kein Wunder, dass man diese App nur 15 Minuten kostenlos testen kann, denn länger läuft sie nich fehlerfrei. Weg mit!
11 december 2024
Review zonder uitnodiging
Antwoord van Teeveeing
Vielen Dank für Ihr Feedback. Wir entschuldigen uns für die Probleme, auf die Sie gestoßen sind, und möchten klarstellen, dass die erste Antwort, die Sie erhalten haben, eine automatische Bestätigung ist, dass wir Ihre Nachricht erhalten haben. Unser Support-Team prüft alle Anfragen persönlich und beantwortet sie so schnell wie möglich.
Wir entschuldigen uns für die Abstürze und Unterbrechungen, die Sie erlebt haben, und arbeiten daran, die Leistung unserer App zu verbessern. Wenn Sie uns weitere Einzelheiten zu diesen Problemen mitteilen können, untersuchen wir diese gerne weiter.
Vielen Dank für Ihre Geduld und dass Sie uns Bescheid gegeben haben.
No service and no explanation
I haven't had TV service for over a week (probably longer). None of the channels connect, they just show the little satellite. I have the annual plan, and there have been months at a time where I have had no service here in Spain but never received any kind of explanation or compensation.
6 december 2024
Review zonder uitnodiging
Antwoord van Teeveeing
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you’ve experienced with your TV service.
We’re happy to inform you that the issue affecting your channels has already been resolved. Please restart your device to ensure the updates take effect. If you continue to experience any problems, don’t hesitate to reach out to our support team, and we’ll assist you promptly.
We appreciate your patience and understanding, and we’re committed to providing you with a more reliable service moving forward.
No service for days
Hi there. Another customer that can only see the satellite beaming on screen... but no signal reaching my tv for days. Really bad. Not renewing.
Thanks for your reply. Still not working, tv or app. I will cancel.
3 december 2024
Review zonder uitnodiging
Antwoord van Teeveeing
We appreciate your feedback and apologize for the trouble you've experienced. The issue has been fixed, and everything should be working properly now. However, if you're still encountering any issues, please don’t hesitate to reach out to us at support@teeveeing.com, and we'll be glad to help.
Wieder läuft das deutsche Fernsehen mit…
Wieder läuft das deutsche Fernsehen mit Unterbrechung, immer wieder bleibt das Bild stehen oder es ist ganz dunkel
2 december 2024
Review zonder uitnodiging
Antwoord van Teeveeing
Vielen Dank für Ihr Feedback und wir entschuldigen uns für die Unannehmlichkeiten, die Sie erfahren haben. Wir haben das Problem bereits behoben und jetzt sollte alles reibungslos funktionieren. Wenn Sie jedoch weiterhin Probleme haben, zögern Sie bitte nicht, uns unter support@teeveeing.com zu kontaktieren. Wir helfen Ihnen gerne weiter.
Live tv keeps stopping & starting on…
Live tv keeps stopping & starting on BBC & ITV
It’s getting so frustratingl impossible to watch
This is happening on LG tv & apple i pad. This has been happening for the last 4 days
23 november 2024
Review zonder uitnodiging
Antwoord van Teeveeing
We’re sorry to hear about the interruptions you’ve been experiencing while watching live TV on BBC and ITV. We understand how frustrating this must be and sincerely apologize for the inconvenience.
Please email us at support@teeveeing.com with your account details and any additional information (e.g., specific times or error messages). This will help our technical team investigate the issue and work on resolving it promptly.
Thank you for bringing this to our attention, and we appreciate your patience as we address this matter.
Keeps stopping.
Why does this app keep stopping? All you get is a blank screen, no app, no tv..... Nothing. Tried to uninstall and reinstall but it makes no difference. Tried on an ipad mini, Xiaomi TVbox, and Samsung Chromebook. It doesn't work.
23 november 2024
Review zonder uitnodiging
Antwoord van Teeveeing
We’re sorry to hear about the issues you’re experiencing with the app. We understand how frustrating it must be, and we’d like to help resolve this for you as quickly as possible.
Please email us directly at support@teeveeing.com with details about your account and the specific errors you’re encountering. This will allow our technical team to investigate the problem and provide a solution.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve the issue.
Scam
It was nearly two months ago that I informed people on this site not to touch these rip off merchants. Two months has elapsed and not only no service provided for which I’ve paid but they’ve shut off the server, hopefully they’ll go bust because the Spanish police are investigating this operation. My “contract” runs out in April and I’d have had no service for six months and at that point in time my abogado will instigate legal action.
AVOID
2 oktober 2024
Review zonder uitnodiging
Antwoord van Teeveeing
We sincerely regret to hear about your experience and understand your frustration. Please accept our apologies for any inconvenience caused.
We take such matters very seriously, and our goal is always to ensure our customers receive the service they expect and deserve. If your issue remains unresolved, we would appreciate the opportunity to address it directly. Please contact us at support@teeveeing.com with your account details so we can investigate further and provide a resolution.
Once again, we apologize for any distress caused and appreciate your feedback, which helps us improve.
Living in Italy missing some of my…
Living in Italy missing some of my favourite programmes but with first tvmucho then became Teeveeing i must say I'm completely satisfied i can watch live or record and watch when i please.
Customer service is brilliant the few times i have contacted them they always resolved the problem straight away. I wouldn't be without it.
13 november 2024
Review zonder uitnodiging
Antwoord van Teeveeing
Thank you so much for your wonderful review! 🌟 We're thrilled to hear that Teeveeing has helped bring your favorite programs to Italy and that you're enjoying the flexibility to watch live or on your schedule. It's also great to know that our customer service team has been able to assist you promptly whenever needed. Your satisfaction means the world to us, and we’re delighted to be a part of your entertainment experience. Thank you for your support—we wouldn’t be without amazing customers like you! 😊📺
I bought TeeVeeing when it was known as…
I bought TeeVeeing when it was known as Mucho TV, in essence I bought it for my father to watch TV while he was in hospital, I installed it on an iPad. In concept its brilliant! Time has passed now and I was a bit suprised when out of the blue a few years later, a years subscription came out of my account. I immediately contacted them who, very quickly terminated my account and provided a full refund. Mucho TV and/or Teeveeing have always provided an excellent service.
11 november 2024
Review zonder uitnodiging
Antwoord van Teeveeing
Thank you so much for your kind words and for sharing your experience with TeeVeeing (formerly Mucho TV). We’re delighted to hear that the service was helpful for your father and that you found the concept valuable. We're also glad that our support team was able to assist promptly when you reached out about the unexpected renewal.
It’s our goal to provide a seamless experience and a high level of support, so we're thrilled to know we could meet your expectations. If you ever decide to return, or if there's anything else we can assist you with, please don’t hesitate to reach out at support@teeveeing.com. Thank you again for your support and for being part of our community!
Really a shame :(
I have to start by saying, even though I've had problems, the contact had been pretty good.
This is however the third time in a matter of weeks that I am watching my recordings and it just stops, after receiving an email with zero warning beforehand, asking me (again!) to renew my membership or start a free trial. I wrote with you two weeks ago and you said it was fine now. I have tried to pay online, even spoke to my bank to that my card is in working order. Everything has been authorised and yet my service just stops with no option to pay. This has happened yet again on a Sunday when I finally have time to enjoy watching what I have saved for the weekend. Even though I can pay! I am devastated. Anyone that lives as an expat abroad knows that this is important thing to help with home sickness. I love this service when it works. Please help!
10 november 2024
Review zonder uitnodiging
Antwoord van Teeveeing
Thank you for sharing your experience with us, and we’re truly sorry for the repeated interruptions you’ve encountered with your recordings. We appreciate your patience and understanding despite the ongoing issues.
It’s clear how much you value the service, and we want to ensure it’s reliable for you, especially when you’re looking forward to catching up on your recordings. We’d like to address this immediately and work toward a lasting solution. Please email us at support@teeveeing.com with your account details, so our team can look into this closely, troubleshoot any lingering issues, and make sure your payment method is properly connected.
Since 23 October no connection
Since 23 October no connection. Black screen showing.
I have uninstalled and reinstalled the app and still the same. I want a refund.
23 oktober 2024
Review zonder uitnodiging
Antwoord van Teeveeing
We sincerely apologize for the delayed response and any frustration you've experienced. We believe your concern was addressed yesterday. However, if you need further assistance, please email us at support@teeveeing.com, and we will assist you further, including discussing your refund request. Thank you for your patience.
The BEST app in the world
As a person who was brought up in the UK and calls UK my first home, I greatly appreciate the app. I can watch all MY programmes, both past and present, and still feel at home. I would be lost without the app and I'm happy to support the company in their endevour to contrubute to the happiness of the world as we know it.
27 oktober 2024
Review zonder uitnodiging
Antwoord van Teeveeing
Thank you so much for your heartfelt review! We're thrilled to hear that the app brings you a sense of home and connection to the UK, no matter where you are. It’s our mission to make all your favorite programs accessible so that you can always feel close to what matters most. We’re incredibly grateful for your support, and we look forward to continuing to bring joy and comfort to our viewers around the world. Thank you for being part of our community!
What is happening with the app
What is happening with the app? I keep getting the message “502 unable to connect to origin server” There is no one to call. They were available to receive my subscription renewal a few days ago!!!!!!
22 oktober 2024
Review zonder uitnodiging
Antwoord van Teeveeing
We sincerely apologize for the inconvenience caused and for the frustration this may have caused. The issue you encountered with the "502 unable to connect to origin server" error has been identified and resolved a few hours after it occurred. We understand how important it is to have uninterrupted access, especially when it comes to your subscription, and we regret that our service was affected at this time.
Please rest assured that the app should now be working as expected. If you continue to experience any issues or need further assistance, do not hesitate to reach out to our support team, and we will be happy to help.
Cannot get account to open
We have an account with you which is renewed each yr, but now it is telling me that We have no account, only free time,what should I do if there is a problem with your system.
8 oktober 2024
Review zonder uitnodiging
Antwoord van Teeveeing
Hi there! It sounds like you might be logging in with a different email than the one you used to sign up for our service. Please double-check the email address associated with your account. If you're still having trouble, feel free to contact us at support@teeveeing.com, and we'll be happy to assist you further!
Time machine add on screen on…
Time machine add on screen on recordings?? Why when I watch recordings time machine "follow these steps" on the screen and can't get it off why is this happening
5 oktober 2024
Review zonder uitnodiging
Antwoord van Teeveeing
Thank you for bringing this to our attention, and we’re sorry for the trouble you're experiencing with the Time Machine add-on appearing during your recordings.
This issue may be a glitch, and we’d like to help you resolve it as soon as possible. Could you please try restarting the app or updating it to the latest version to see if that removes the overlay? If the problem persists, please reach out to our support team at support@teeveeing.com, and we’ll walk you through a fix or look into this further.
We apologize for the inconvenience and appreciate your patience while we get this sorted out.
Ok here we go again
Ok here we go again. No recordings playing just buffering.
What is it this time guys?
24 september 2024
Review zonder uitnodiging
Antwoord van Teeveeing
Thank you for your feedback, and we apologize for the inconvenience you're facing with the freezing issue. Our developers are already on it and working hard to resolve the problem. We truly appreciate your patience while we work on the fix. If you need further assistance or have any additional concerns, don't hesitate to contact us.
Keeps freezing every few minuits
24 september 2024
Review zonder uitnodiging
Antwoord van Teeveeing
Thank you for your feedback! We’re sorry to hear about the freezing issue you’re experiencing. Our developers are already aware of the problem, and they're actively working on a fix. We appreciate your patience, and we’ll have it resolved as soon as possible. Please keep an eye out for updates!
the same here for me since several…
the same here for me since several days. It doesn't seem to work. I don't know hat to do. I paid for a year so I don't know how to solve the problem.
9 september 2024
Review zonder uitnodiging
Antwoord van Teeveeing
I’m sorry to hear you’re having trouble with your account. Please reach out to us at support@teeveeing.com so we can help resolve the issue for you. We’ll do our best to get everything sorted out quickly.
Have been a customer for many years…
Have been a customer for many years since the days of TV Mucho.Recently Teeveeing have upgraded the menu. The new layout makes it much easier.
The downside is if you have an issue it can take a long time for a response, sometimes days. When it was TV Mucho you used to get a response within an hour 7 days a week
Improve the customer service & I am sure you will get many more customers
2 september 2024
Review zonder uitnodiging
Antwoord van Teeveeing
Here's a reply you could use:
Dear [Customer's Name],
Thank you so much for being a loyal customer over the years and for your valuable feedback! We're thrilled to hear that you appreciate the new menu layout—making your experience smoother is always our goal.
We sincerely apologize for any delays you've experienced with our customer service. Your concerns are important to us, and we're actively working to improve in this area. In fact, we're considering providing 24/7 support soon to ensure that your issues are addressed promptly, no matter the time or day.
Thank you for your continued support and for helping us improve. We're committed to giving you the best possible experience!
Like the previous customers I had the…
Like the previous customers I had the same experience. Havung been a customer with them for years and receiving an excellent service I was dismayed when I was suddenly told my membership had expired. I was told that no payment had been declined but I still had to give proof of payment , in addition I was told I needed an android device which was news to me as I’ve been watching on my Apple iPad since I became a member. I tried updating my membership as requested several times but still no service . It all seems such a shambles which is a shame because it use to be an excellent service
28 augustus 2024
Review zonder uitnodiging
Antwoord van Teeveeing
Thank you for sharing your feedback and for being a loyal customer over the years. We apologize for the inconvenience you've experienced with your membership renewal.
It appears that the issue you're encountering is related to the payment method. Our app currently only accepts payments through Apple in-app purchases on iOS devices, not via Apple Pay. We understand this might be confusing, and we previously communicated this to clarify the situation.
If you're still having trouble renewing your membership, we recommend ensuring that you're using the in-app purchase option on your iPad. If you continue to experience difficulties, please reach out to our support team directly, and we'll be happy to assist you further to resolve this issue promptly.
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