Normally sound streaming and recording service with good support. But today live streaming, recording playback and website version not working. Black screen with satellite image only.
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The app stopped working 90 minutes ago. A black screen, no automated email response from my email to their support team. All very ominous - paid an annual subscription so if they’ve gone under, won’t... Toon meer
Tonight, 11/08/2026, I am unable to use the teeveeing app on my TV or phones. just keep getting an error message stating server unreachable. Nothing via email. I am unable to log into their website.... Toon meer
Teeveeing has ceased to exist apparently!!!! No TV for the last two days and just getting a black screen. You cannot contact them to report issues as their contact page no longer exists.. This compan... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Living abroad or on holiday? We’ve got your TV covered. Get instant satellite access and watch Free-To-Air TV from home, abroad. With 120+ channels from the UK, Ireland, Germany and France, watch your favourite TV anywhere, anytime legally.
Contactgegevens
11 Zinonos Sozou street , 1075, Nicosia, Cyprus
- support@teeveeing.com
- teeveeing.com
2,6
Slecht
399 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 33% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Constant buffering spoiling programmes.
I am in the canary islands and try to watch programmes from back home whilst over but constantly receive the satellite image on my phone causing me to miss part or all of my programme. When with TV mucho this very rarely happened. To be honest it spoils the watching of the programme. I notice that yourselves are saying you are working on it but why was TV Mucho so much better with a lot less buffering all the time. Why not employ some of those ex much people to work out the problems. My phone is 4/5g with two internet connections so have no problems with the internet just the constant buffering. This has been going on last couple of months
30 juni 2024
Review zonder uitnodiging
Antwoord van Teeveeing
Thank you for your feedback. I’m sorry to hear that you’re experiencing buffering issues while using our service. Please be assured that our servers are operating normally, so we’d like to investigate what might be causing this problem on your end.
Could you please send us an in-app report? This will allow our technical team to take a closer look and help identify the issue. We’re committed to resolving this for you as quickly as possible.
Thank you for your cooperation and for being a valued customer.
Since Monday 26th August 2024 (two days…
Since Monday 26th August 2024 (two days ago) teeveeing is not working although my account is fully paid up to date. I have messaged to complain and left my number as I received a message saying that a manager would be in contact shortly. Nobody has gotten back to me and I am seriously considering cancelling my subscription because of this. This is simply unacceptable as I am paying for a service that is not being supplied.
28 augustus 2024
Review zonder uitnodiging
Antwoord van Teeveeing
Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience you've experienced since August 26th. I completely understand your frustration, especially given that your account is up to date, and you’ve been waiting for a response.
Please know that this is not the level of service we strive to provide, and I'm sorry that we’ve let you down. I will personally ensure that your issue is escalated immediately so that a manager can get in touch with you as soon as possible to resolve this matter.
We value your feedback and your loyalty, and we’d hate to see you go. Please bear with us as we work to fix this for you.
Thank you for your patience and understanding.
I can watch Uk television programs
I can watch Uk television programs, watch series that i love, in addition record them either the episodes or whole week program. watch matches and live programs.while travelling i do not miss a program.
24 augustus 2024
Review zonder uitnodiging
Antwoord van Teeveeing
Thank you for sharing your experience! We’re delighted to hear that you’re enjoying the flexibility and convenience of our service, especially being able to watch and record your favorite UK television programs, series, and live events even while traveling. It’s great to know that you don’t have to miss a single episode or match!
If there’s anything more we can do to enhance your viewing experience, please don’t hesitate to reach out.
it is the after sales service they do…
it is the after sales service they do everything to keep you happy
Mrs Julie Anne
21 augustus 2024
Review zonder uitnodiging
Antwoord van Teeveeing
Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our after-sales service. Keeping our customers happy is our top priority, and it’s wonderful to know that our efforts made a difference for you.
If you ever need anything else, please don’t hesitate to reach out. We’re always here to help!
Improved greatly!…
Teeveeing has been virtually flawless the last few months, so I change my rating from 1 to 5. They have also improved the menu, and seem committed to more service improvements. Very happy now!
14 augustus 2024
Review zonder uitnodiging
Antwoord van Teeveeing
to our menu and service.
Your feedback is incredibly valuable to us, and it's great to know that our efforts are making a positive impact. If you have any suggestions or need further assistance, please don’t hesitate to reach out.
Thanks again for your support and for giving us the opportunity to serve you better!
Still a great service
Seems some people here have been having issues but can only say what I have found. Been with Teeveeing and TVMucho for some time now and obviously there have been occasional snags but they seem to be quickly resolved. Did try to install it repeatedly on a new Firestick a few weeks ago and just got several strange screens about world satellites. I emailed Teeveeing help but got no reply. However, other devices were ok and the new one worked fine after a couple of days. Teeveeing is working great in England. Got the message about Spain a while ago and always use vpn and its working fine here as well. Nothing is ever perfect, even terrestrial tv, but basically I think it’s a great service. Yes, couple of things could improve (like bringing back CNN) but other services have come and gone but its still here. I hope other people’s issues are quickly sorted but generally I find its well worth the money so staying with it.
9 augustus 2024
Review zonder uitnodiging
Antwoord van Teeveeing
Thank you for sharing your experience with Teeveeing and TVMucho! We're glad to hear that overall, you've found the service to be reliable and enjoyable, even with the occasional hiccup. We appreciate your patience during the installation process on your new Firestick and are pleased to hear that it's working well now.
Regarding your email to Teeveeing help, we're sorry to hear you didn't receive a response and appreciate your understanding. We continuously strive to improve our customer support and services, so your feedback is invaluable.
It's great to know you're enjoying the service both in England and Spain with the help of a VPN. We understand that no service is without its imperfections, but we're committed to making Teeveeing as smooth and user-friendly as possible. Your suggestion about bringing back CNN has been noted, and we'll keep working to enhance the content we offer.
Thank you for your continued support, and we hope to keep providing you with a service that's worth your investment. If you ever have further questions or need assistance, please don't hesitate to reach out.
Not at all happy. SCAMMERS!
I cancelled teeveeing about 3 months ago as I live in Spain but a few days ago I have had about 80 euros taken from my account from a website called later.com. They took the money from my debit card that I had originally paid with to subscribe to this service,
I believe that later was the subscription that I had for saving my recordings on my devices.
Beware people. This is a SCAM!!
5 augustus 2024
Review zonder uitnodiging
Antwoord van Teeveeing
Thank you for bringing this to our attention, and we're sorry to hear about the confusion. It sounds like there may have been a step missed in the cancellation process, which could be why the cancellation didn't fully complete.
We want to resolve this for you as quickly as possible. Please reach out to us at support@teeveeing.com so we can assist you with the cancellation and process a refund for the charge.
We apologize for any inconvenience this has caused and appreciate your understanding.
Firesick
I have used mucho and teeveeing for several years using a fire stick. It now seems that teeveeing cannot be viewed using a fire stick. I have tried reinstalling the app but it simply will not open when using my fire stick. I can still open the app on my Google TV. Is there an issue with Amazon fire
sticks?
4 augustus 2024
Review zonder uitnodiging
Antwoord van Teeveeing
Thank you for being a loyal user of Teeveeing for several years. We're sorry to hear about the trouble you're experiencing with the Teeveeing app on your Fire Stick. This isn't the experience we want for our customers, and we want to help resolve this issue as quickly as possible.
Could you please reach out to our support team at support@teeveeing.com? They'll be able to assist you in troubleshooting the problem and finding a solution.
Thank you for your patience and understanding.
Where have the descriptions of…
Where have the descriptions of programmes gone to in the TV guide?
It's annoying having to go onto IMDB to find out what the programmes are about.
Will it be put right soon?
28 juli 2024
Review zonder uitnodiging
Antwoord van Teeveeing
Thank you for your feedback. We apologize for the inconvenience caused by the missing program descriptions in the TV guide. We're already working to have this data remediated and hope to resolve the issue soon. In the meantime, if you have any specific questions or need further assistance, please email us directly at support@teeveeing.com.
We appreciate your patience and understanding.
A lot of negative here But I Have been…
A lot of negative here But I Have been using Teeveeing for 3 months in the canary islands and yes there is the odd drop out but lets not forget its an internet signal in areas that may not have the best infrastructure plus these things happen. I watch thru a "Shield" Android box and all good . I am very happy with the service . On set up been a novice on this I got excellent advice on line from Teeveeing thru the chat box
27 juli 2024
Review zonder uitnodiging
Antwoord van Teeveeing
Thank you for sharing your experience! We're delighted to hear that you've been enjoying Teeveeing for the past three months, especially in the Canary Islands. It's great to know that you're happy with the service and that our support team was able to assist you through the chat box during setup. We appreciate your understanding regarding occasional dropouts due to varying internet infrastructure.
If you have any further feedback or need assistance, please don't hesitate to reach out.
I am trying to renew my subscription…
I am trying to renew my subscription and cannot get it done! What is the problem.
25 juli 2024
Review zonder uitnodiging
Antwoord van Teeveeing
I'm sorry to hear that you're having trouble renewing your subscription. To assist you further, could you please email us directly at support@teeveeing.com? Our support team will be happy to help resolve this issue as quickly as possible.
The sign in doesnt work tonight 16th…
The sign in doesnt work tonight 16th July...its really irritating. Im using a VPN. It worked earlier, now not! Its crazy and customer response only available until 5pm..in my experience the problems all happen later. Needs to be attention 24/7...
16 juli 2024
Review zonder uitnodiging
Antwoord van Teeveeing
We apologize for the inconvenience you've encountered with the sign-in process. Your feedback is valuable to us, and we're sorry to hear about the frustration caused. We're committed to improving our service and ensuring it works seamlessly for you, regardless of the time. Please email us at support@teeveeing.com with more details so we can assist you further and address this issue promptly. Thank you for bringing this to our attention.
No Rugby
Why is it since the Name changed from TV Mucho to TEEVEENING that I cant watch the Rugby, it was always available with TV Mucho, to day I cand see the Rugby Match between my Counry Ireland and South Africa to day, WHY, I would appreciate an Early Reply, verry disappointed Customer.
13 juli 2024
Review zonder uitnodiging
Antwoord van Teeveeing
We apologize for the inconvenience and understand your frustration. We're committed to providing access to a wide range of content, including Rugby matches. Please email us at support@teeveeing.com with your details so we can investigate this issue and resolve it promptly for you. Your satisfaction is important to us, and we appreciate your patience as we work to address this matter.
Cannot sideload onto firestick
Cannot sideload onto firestick. No response to email so cancelled subscription, I thought. Have charged me again. Nothing on the app to cancel as it states there is. Have emailed again and awaiting response. Not happy. Please don't respond with what appears to be your standard response....
14 juni 2024
Review zonder uitnodiging
Antwoord van Teeveeing
We deeply apologize for the frustration you've experienced. We're committed to resolving this issue promptly. Please email us at support@teeveeing.com with your details, and we'll ensure your subscription is canceled and address any charges. We appreciate your patience and will work to resolve this matter as quickly as possible. Thank you for bringing this to our attention.
Absolutely disgraceful
Absolutely disgraceful, it works during the day then at night it won't load. I have paid good money for this product and you can't deliver. 3 months now or however it is since you took over TV Mucho utter utter disgrace. I told you to boost your signal, that is all it will take. Do it and Trust Pilot will not be full of complaints. Why is YouTube and Netflix not in this dreadful state?
11 juli 2024
Review zonder uitnodiging
Antwoord van Teeveeing
Thank you for your feedback, and we sincerely apologize for the inconvenience you've experienced. We want to assure you that we've made improvements to our service and are continuously working to enhance your viewing experience. We understand your frustration and appreciate your patience as we address these issues. If you continue to encounter problems, please reach out to our support team so we can assist you further. Thank you for bringing this to our attention.
Terrible customer service
Terrible customer service. Company doesn't do what it says in the publicity.
10 juli 2024
Review zonder uitnodiging
Antwoord van Teeveeing
We apologize for any dissatisfaction you’ve experienced with our service. Please note that our customer support department is available Monday to Friday, 8 AM to 5 PM GMT+1.
We strive to meet the expectations set in our publicity, and we are sorry to hear that we fell short in your case. Please contact us within our operating hours at support@teeveeing.com, and we will do our best to address your concerns and provide a resolution.
Thank you for your feedback.
Have had no Live TV or TV Guide since…
Have had no Live TV or TV Guide since Friday just a blue screen. Sending emails is a complete waste of time because just ignored and no help whatsoever. Crap customer service just like their app.
28 juni 2024
Review zonder uitnodiging
Antwoord van Teeveeing
We apologize for the inconvenience you've experienced with our service. Our customer support department is available Monday to Friday, 8 AM to 5 PM GMT+1. We strive to respond to all inquiries as quickly as possible during these hours.
We understand how frustrating it can be to face issues with Live TV and the TV Guide. Please ensure that you contact us within our operating hours at support@teeveeing.com, and we will be more than happy to assist you in resolving this matter promptly.
Thank you for your patience and understanding.
Nothing but problems
Response to reply from TeeVeeing to address the lying response.
I just checked and it still is €99.99 not €89.99 that you’ve stated here in your response and my account was purposely shut down by one of your staff, he knows who he is, and then I mentioned this was fraud because I paid for it, then you turned it back on when there was days left from a few months remaining. According to the Spanish police you are fraudsters, and I did contact you and you did nothing for me, but give me the runaround, and close down my account.
I have proof back to back everything up I’m stating, too bad you can’t add photos.
—————————————————————
My initial review:
They are beening investigated by the Spanish police. They are scammers fraudsters They closed my account two months early without any explanation or refund of which is fraud. They blocked my response so all emails get bounced back, when I’m paying for a service?
My story; I had no access to my account to turn off order renew, no one seems to address it and went ignored, probably hoping for a payment July 6th!? I’m going to be contact my credit card to make sure billing doesn’t go through from TVMUCHO, PZAZ, or TeeVeeing pick a name, same company many name changes.
This service has more than double in price since I joined in 2019 and I’m not paying the new increase to €99.99!
I’ve was asking since April to stop my auto renewal but it still is ON and I don’t have access!? It was OFF and I received a cancellation letter when I did, but since your update it has been reactivated. Yet to receive assistance with this because it has been ignored so I’ll be contacting my credit card company so I’m not billed.
With now TeeVeeing taking over after TVMUCHO/PZAZ price has gone up and service down. It’s just way too expensive now for the buffing slow service you get now for expat tv so I’ll go elsewhere! I looked at the 25% off but that doesn’t even work, and takes a long time for reply’s so I gave up. No accessibility to your account works, No access allowed!
Like I say prices went up since I started in 2019, it was €48.00 EUR for Expat TV, then it went up to €71.88, €89.99 now they want €99.99. It’s laughable and not happening. It’s gone up from €48.00 since the pandemic!
I will be contacting my credit card company if this goes ignored any longer, since this has been ignored since April, cancel my auto renewal I’m not paying €99.99 for this glitchy service. The Spanish police are interested in my experience so I won’t be holding back since the way things went down
5 juli 2024
Review zonder uitnodiging
Antwoord van Teeveeing
We want to address your concerns and clarify that we are not scammers or fraudsters. If you had issues with your account, please email us at support@teeveeing.com, and we will be happy to assist you.
Our annual membership costs €89.99, not €99.99 as mentioned. We strive to provide the best service and support to our customers.
Regarding your account being closed early, we apologize for any inconvenience this may have caused. We are committed to resolving this issue and ensuring that you receive the service you paid for.
Signed up on 17th June
Signed up on 17th June. Worked fine on holiday in spain. Now back in UK. Nothing working. Just get the satellite symbol. Less than 2 weeks out of 52. Not good service.
29 juni 2024
Review zonder uitnodiging
Antwoord van Teeveeing
We're sorry to hear about the issues you're experiencing since returning to the UK. We understand how frustrating this must be, especially after having a positive experience initially.
Please email us directly at support@teeveeing.com with your account details, so we can look into the problem and get your service back up and running as soon as possible. We appreciate your patience and are committed to resolving this issue for you.
Unbelievably bad for months now
Unbelievably bad for months now, but at a total loss tonight, in fact every night, dont know what I am saying, just no recordings come through until late at night, live TV tonight literally only one channel working, itv and thats football, no idea what I am paying for
26 juni 2024
Review zonder uitnodiging
Antwoord van Teeveeing
We are deeply sorry for the ongoing issues you've been experiencing with our service. Your frustration is completely understandable, and we want to assure you that we are committed to resolving these problems.
Please email us directly at support@teeveeing.com with your account details so we can investigate the issues with your recordings and live TV channels immediately. We appreciate your patience and will work diligently to ensure you receive the service you deserve.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.