Normally sound streaming and recording service with good support. But today live streaming, recording playback and website version not working. Black screen with satellite image only.
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Lees wat reviewers zeggen
The app stopped working 90 minutes ago. A black screen, no automated email response from my email to their support team. All very ominous - paid an annual subscription so if they’ve gone under, won’t... Toon meer
Tonight, 11/08/2026, I am unable to use the teeveeing app on my TV or phones. just keep getting an error message stating server unreachable. Nothing via email. I am unable to log into their website.... Toon meer
Teeveeing has ceased to exist apparently!!!! No TV for the last two days and just getting a black screen. You cannot contact them to report issues as their contact page no longer exists.. This compan... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Living abroad or on holiday? We’ve got your TV covered. Get instant satellite access and watch Free-To-Air TV from home, abroad. With 120+ channels from the UK, Ireland, Germany and France, watch your favourite TV anywhere, anytime legally.
Contactgegevens
11 Zinonos Sozou street , 1075, Nicosia, Cyprus
- support@teeveeing.com
- teeveeing.com
2,6
Slecht
399 reviews
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Heeft 33% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
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Can’t contact teeveeing by email
I’ve been a customer of TVMucho and teeveeing for a couple of years.I’ve been trying to renew my contract and pay for the expat one for another year. I have only managed to get the free 15 minutes a day. I can’t get past the payment and detail page….comes up with warning server error.
Please don’t tell me to email support team as I’ve already done that and it bounced back.
This appears to be the only way to contact you.
Regards Ellen Baker
26 juni 2024
Review zonder uitnodiging
Antwoord van Teeveeing
We sincerely apologize for the difficulties you've encountered while trying to renew your contract. We understand how frustrating this must be and appreciate your patience.
Given the issue with our support email, please try reaching out to us at support@teeveeing.com
No customer service. Working ok till a server went down here…
Working ok till a server went down here in italy, once repaired they told me to reinstall the app, IT WILL NOT reinstall, emailed teeveeing twice with NO reply ?
Seems they are happy to take your money without any customer service GGggrrrr
25 juni 2024
Review zonder uitnodiging
Antwoord van Teeveeing
We apologize for the inconvenience and frustration you've experienced. Your feedback is important to us, and we want to ensure that your issue is resolved promptly. Please email us directly at support@teeveeing.com so we can assist you further and address this matter as soon as possible.
Thank you for your patience and understanding.
Slowly but surely they are getting back…
Slowly but surely they are getting back to giving good service. Had an issue with no icons on live tv or tv guide, but now they are back.
Still have an issue with some of my recordings with no delete button to delete them but hey ho, they are getting there.
SPOKE TOO SOON, 2 DAYS LATER AND THE ICONS ARE GONE AGAIN !!!
BLACK MARK TEEVEEING
25 juni 2024
Review zonder uitnodiging
Antwoord van Teeveeing
Thank you for your feedback, and we apologize for the ongoing issues you've experienced. We understand your frustration and are committed to resolving these issues promptly. Please email us at support@teeveeing.com with more details about the missing icons and the problem with the delete button so we can investigate and address these issues for you. Your satisfaction is important to us, and we appreciate your patience as we work to improve our service.
App hasn't worked for a few weeks now…
App hasn't worked for a few weeks now but of course I'm still being charges.
Trying to cast to my chromecast,connects but nothing on the screen.
3 april 2024
Review zonder uitnodiging
Antwoord van Teeveeing
We apologize for the inconvenience you've encountered with our app and the ongoing charges despite the service not working as expected. This is not the experience we want you to have.
Regarding the issue with casting to your Chromecast, we understand how frustrating this can be. Please reach out to our support team at support@teeveeing.com so we can assist you in resolving this matter promptly.
Once again no channels are working on laptops
Once again no channels are working on our laptops but are working perfectly on tablet & mobile. This issue was fixed by them about a week ago but it seems that it is happening again here in Greece!! They suggested previously using a different browser with a free VPN which we installed and it was working well until today. Even on the alternative browser with VPN installed there are no channels working. Very frustrating again and needs sorting as soon as possible.
24 juni 2024
Review zonder uitnodiging
Antwoord van Teeveeing
Thank you for bringing this to our attention. We apologize for the inconvenience you've experienced with our service on your laptops, despite it working well on your tablet and mobile devices.
We understand the frustration this issue has caused, especially after it was previously resolved. Please contact our support team at support@teeveeing.com so we can investigate and address this matter promptly for you in Greece.
Thank you for your patience and cooperation as we work to resolve this.
No TV, unable to access my account, helpless
I have been unable to watch TV since the end of May and I can no longer access my account, which means that I cannot cancel my subscription and get a refund for the months that I paid in advance in January.
From my ipad, if I type their address I get the page about their site being seized by the Spanish police. From my computer I manage to get to the login screen but it doesn’t accept my password and when I tried to change it, it tells me that there’s an unexpected error and that I have tried too many times.
I want to cancel my subscription and I want my money back.
22 juni 2024
Review zonder uitnodiging
Antwoord van Teeveeing
We apologize for the inconvenience you've experienced with accessing our service and managing your account. We understand your frustration and we're committed to resolving this issue promptly.
Please contact our support team at support@teeveeing.com so we can assist you with canceling your subscription and processing a refund for the months affected. We are actively addressing technical issues and appreciate your patience during this process.
Thank you for bringing this to our attention and for your understanding.
As Trustpilot continues to be the only…
As Trustpilot continues to be the only way to get Teeveing to respond (they don't respond to messages sent to their Support email), I am desperately trying to get my money worth. I even provided the proof of my subscription payment and now the system tells me "please provide a valid email address" whenever I try to log in. Which means I can't even try to get a new password. I have tried with 3 different VPNs, to no avail. I just don't understand why some people continue to get the service they paid for, while others like me are left stranded with AI-generated sorry messages. Can Teeveing (some guy named Rich??) get this fixed please?
22 juni 2024
Review zonder uitnodiging
Antwoord van Teeveeing
Thank you for bringing this to our attention. We sincerely apologize for the frustration and inconvenience you've experienced with our support channels and login issues. This is not the level of service we aim to provide.
Please accept our apologies for the delay in responding to your messages and the difficulties encountered with accessing your account. We are actively looking into this issue and would like to resolve it promptly for you.
Could you please reach out to us directly at support@teeveeing.com? We are committed to assisting you and ensuring you receive the service you paid for. Your patience and cooperation are greatly appreciated.
Have had similar problems to all the…
Have had similar problems to all the people below, and cancelled my subscription. To give them their due, they issued a full refund of my annual subscription within a few days, Hopefully this service, which used to be excellent, will be back up and running at some stage.
21 juni 2024
Review zonder uitnodiging
Antwoord van Teeveeing
Thank you for sharing your experience with us. We apologize for the inconvenience you faced. We're glad to hear that our customer support team issued a full refund promptly upon cancellation.
If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to contact our support team. We hope to restore your confidence in our service in the future.
Clunky sign in screens, multiple sign ins needed
When it does work it is fine. I have not experienced the outages others seem to have had. My biggest gripe is with the login system and on screen navigation. It is very clunky. Today I had to put my password in again and it came up with the message - you've tried too many times etc...wait x minutes. So I signed in on my PC with the same password and it went straight through. Back to the TV and signed in and it went through. But I had a sign in screen come up, I filled that in and then it puts you through to a screen with the stations but also a banner giving you the free 15 minutes, or, yep...sign in. Signed in again and got through. It doesn't help that my Sony has a clunky signing in "keyboard". But every time this happens I really want to cancel but it is the only way of watching the Rugby I want to catch.
20 juni 2024
Review zonder uitnodiging
Antwoord van Teeveeing
Thank you for your detailed feedback. We're glad to hear the app works well for you when it does. We apologize for the inconvenience with the login system and on-screen navigation. Your experience sounds frustrating, especially with repeated sign-ins.
Please email us at support@teeveeing.com so we can look into this issue further and improve your experience.
Buffering
Hi, reported in May reference buffering, it seems to happen at 08.00am every morning, could you please help with this problem. Regards
19 juni 2024
Review zonder uitnodiging
Antwoord van Teeveeing
Thank you for bringing this to our attention. We apologize for the buffering issue you're experiencing at 8:00 AM every morning.
Our technical team is investigating this specific issue to provide a resolution promptly. In the meantime, please ensure your internet connection is stable and consider checking your device settings or using our troubleshooting guide.
If the issue persists, please contact our support team directly at support@teeveeing.com for further assistance.
Renew of contract
I do understand some of the problems Teeveeing are going through here in Spain.
I have decided today to "RENEW" my contract for another year.The main reason being, is the Recoding facility now appears to be working well,which i do use nearly everyday.
I just hope they win the battle with The Spanish Police and we eventually go back to normality!!
👍
17 juni 2024
Review zonder uitnodiging
Antwoord van Teeveeing
Thank you for your continued support and understanding during this challenging time in Spain. We're glad to hear that the recording feature is working well for you, and we appreciate your decision to renew your contract with us.
Rest assured, we are committed to resolving any ongoing issues, including our efforts with the Spanish authorities, to ensure a return to normalcy for all our users.
If you have any further feedback or need assistance, please don't hesitate to reach out.
I have been trying to get in touch with support
I have been trying to get in touch with support for 2 weeks and I get no reply!!!
11 juni 2024
Review zonder uitnodiging
Antwoord van Teeveeing
Thank you for your feedback. Please ensure you've contacted us at support@teeveeing.com for assistance, as all emails received are responded to promptly.
We look forward to resolving your issue.
No service for weeks
No service for weeks, and no response from customer support. Blinking satellite image and an angry wife. Is there a solution?
14 juni 2024
Review zonder uitnodiging
Antwoord van Teeveeing
We apologize for the lack of service and response from our support team. We understand how frustrating this must be, especially with the impact on your household.
As a potential solution, please try using a VPN to see if it resolves the connectivity issues. If you continue to experience problems, don't hesitate to reach out again, and we'll do our best to assist you promptly.
I've only gotten 3 full days of…
I've only gotten 3 full days of uninterrupted TV in the last 10 days.
Last night channels went down just as the football was starting 8pm, today channels went down again jus as the foot was starting 2pm.
Same issue last week but no explanation even though I've emailed them several times.
Don't think this app should be backed by Trustpilot .
System went down again 8pm just as football kick off was starting.
Reported to an garda fraud department so hopefully they will be shut down shortly and be stopped fraudulently taking subscriptions from people.
App should be removed from Google play even though it's approved by trust pilot .
Just an update to my review, all channels down at 2pm again just as the football was starting, this is three days in a row with no explanation from Teeveeing .
4th day in a row down again 2pm just as the football started.
Cancelled my subscription which I would advise everyone else to do and shut them down.17/06/24
Got the usual useless reply,
Too little too late 19/06/24
15 juni 2024
Review zonder uitnodiging
Antwoord van Teeveeing
Thank you for your feedback, and we sincerely apologize for the disruptions you've experienced with our service, especially during crucial times like football matches.
Our technical team is investigating these recurring issues to provide a permanent solution. We understand your frustration and are working to ensure this doesn't happen again.
We appreciate your patience and will update you as soon as we have more information. Thank you for bringing this to our attention.
3 Days after my previous review
3 Days after my previous review, I received a reply! Guess what? The app is still down. So,beware people! This is not an adequate service in any conceivable way
P. S It seems to be on a timetable! Same time every day it stops
14 juni 2024
Review zonder uitnodiging
Antwoord van Teeveeing
Thank you for your feedback. We apologize for the ongoing issues with our app.
Our technical team is working to resolve this problem, including the recurring downtime you've noted. We appreciate your patience and are committed to fixing this promptly.
Thank you for your understanding and continued support.
I cannot renew my subscription from…
I cannot renew my subscription from Spain, not even when I use the VPN I have needed to watch Teeveeing recently.
13 juni 2024
Review zonder uitnodiging
Antwoord van Teeveeing
Thank you for reaching out and sharing your experience. We apologize for the inconvenience you're facing with renewing your subscription from Spain.
We have sent you an email with alternative payment methods that you can try. These should help you renew your subscription without any issues. If you encounter any further difficulties, please don't hesitate to contact our support team for immediate assistance.
TeeVeeing Blackout
When the service works it’s great. It’s easy to use and the choice of programmes is good.
However, I’m in Madeira, Portugal at present and I’m blessed with a TeeVeeing blackout. I can choose my programmes but all I get is the satellite logo.
I’ve been in touch with the company and they’ve suggested I use a VPN connection. That doesn’t work. It was all OK a couple of weeks ago, the company say they are working on the issue.
14 juni 2024
Review zonder uitnodiging
Antwoord van Teeveeing
Thank you for your feedback. We appreciate your positive comments about our service when it's operational and easy to use, with a good selection of programs.
We apologize for the inconvenience you've experienced recently while in Madeira, Portugal. We understand the frustration of encountering a Teeveeing blackout despite being able to select programs.
Our team is actively investigating and working on resolving this issue. We apologize that using a VPN did not resolve the problem for you. We are committed to restoring full functionality as quickly as possible.
Thank you for your patience and understanding. If you have any further concerns or if there's anything else we can assist you with, please reach out to us directly.
I am now in my second year with
I am now in my second year with, first TV Mucho, now Teeveeing.
I have had a few problems but support were great and, for the last few months, worked perfectly.
I live in Spain which has particular problems, but if mine works everyones' should?
14 juni 2024
Review zonder uitnodiging
Antwoord van Teeveeing
Thank you for your continued support over the past two years with TV Mucho and now Teeveeing. We appreciate your understanding regarding the occasional challenges, especially considering the unique circumstances in Spain.
We're glad to hear that you've found our support team helpful and that the service has been working well for you in recent months. Your feedback is important to us as we strive to ensure a reliable and consistent experience for all our users.
Should you encounter any further issues or have any concerns, please don't hesitate to reach out. We're here to assist you.
This service is now a complete waste of…
This service is now a complete waste of time. There isn't one aspect of it that works - live play, recordings, customer service - not one aspect.
14 juni 2024
Review zonder uitnodiging
Antwoord van Teeveeing
We apologize sincerely for the severe inconvenience and frustration you've experienced with our service. We understand your disappointment and regret that none of the aspects, including live play, recordings, and customer service, have met your expectations.
Rest assured, we are actively investigating the issues across our platform to identify and resolve them swiftly. Our team is committed to restoring all functionalities and ensuring a seamless experience for our users.
If you have specific details or additional feedback you would like to share, please reach out to us directly so we can address your concerns promptly.
Thank you for your understanding and patience as we work to improve our service.
My advice would be to steer clear...
I´ve been without a service now for 2 weeks. I´ve posted a few reviews (as I feel that transparency is the key here). The only time you get a reply from Support is when you sent a harsh email, and even then they try and fob you off with it being issues due to undersea cables caused by Yemen Houthi Rebels..
"Our developers have identified that the problem is due to three undersea cables in the Red Sea, which are crucial for global internet and telecommunications, being cut. This incident, possibly caused by Yemen’s Houthi rebels, has affected the following cables: Asia-Africa-Europe 1, Europe India Gateway, Seacom, and TGN-Gulf. The cutting of these cables is impacting most of our servers around the globe, causing the issues you’ve encountered. Unfortunately, this situation is beyond our control.."
Just to be clear, the issue wasn´t with the connectivity or VPN, it was to do with the Teeveeing Android app not working on Android (with or without VPN).
Currently been without service now for 2 weeks, the chat on the website doesnt work and without VPN the Teeveeing domain appears that it has been seized by the authorities...
13 juni 2024
Review zonder uitnodiging
Antwoord van Teeveeing
We apologize for the prolonged service disruption you've experienced and understand your frustration. The recent issues with our service stem from global network problems caused by undersea cable cuts in the Red Sea, impacting our servers worldwide.
Regarding the Teeveeing Android app issue on Android devices, we acknowledge this separate concern and assure you our team is actively working to resolve it promptly.
We regret any delay in communication and the inconvenience caused. If there's anything else we can do to assist you or if you have further concerns, please reach out to us directly.
Thank you for your patience and understanding during this challenging period.
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