TEGUAR Reviews 

172
•
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

Great service. They took the time to listen to our needs so the right equipment could be selected and purchased. The company provides a great option on their Panel PC product line and their team... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Looked up my old unit, suggested a new unit that was comparable, but faster. Offered driver updates if needed. Actually took time to speak with me to make certain I got the right unit.

Beoordeeld met 3 van de 5 sterren

Not UL Listed, can't be used for UL 508 Industrial applications. Shipping was an extremely long lead-time. Blanket orders required to maintain stock if one fails or is suddenly needed. Otherwise a... Toon meer

Beoordeeld met 5 van de 5 sterren

When choosing hardware for testing and implementation of our new software program. We found Max M. to be extremely helpful in our selection process as we had some pretty rigid requirements as the h... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Computer hardware fabrikant

Over TEGUAR

Geschreven door het bedrijf

Teguar specializes in industrial panel pcs, fanless computers, medical computers, waterproof computers and rugged tablet PCs. Our high-end industrial components provide for secure 24/7 operation.

 Medical Computers & Tablet PCs 
 Industrial Computers 
 Panel PCs 
 Waterproof PCs and Monitors 
 Fanless Box PCs 
 Rugged Tablet PCs 

Geschreven door het bedrijf


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

172 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,7

Alle reviews

(172)

36 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

5 stars for TEGUAR service support

I required recently some help from the Teguar service support for getting technical information on a tablet. They answered with a reactivivty and efficiency I've rarely seen before ! Happy to work with them !

25 augustus 2025
Review zonder uitnodiging
Logo TEGUAR

Antwoord van TEGUAR

Reactivity and efficiency—that's exactly what we were going for! Thanks for the review Vincent :)

Beoordeeld met 3 van de 5 sterren

Good computers - support takes awhile

Good computers. Pricey, but they work and do the job. Support could be better. Improve the support teams communication when damaged items are sent in for repair. Also the speed in repairs is terrible. It should not take 2-3 months to repair a broken screen.

11 september 2025
Beoordeeld met 3 van de 5 sterren

Not impressed by Customer support

The first panel PC recommended to us as an upgrade over the TM-5040 for better performance was not certified as a medical device, unlike the TM-5040. The second recommendation, the TM-7240, lacked certification for the US and Canada, creating additional pressure on our team to secure approval. In addition, over the past four years we have had to work with four different customer support contacts.

14 augustus 2025
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Antwoord van TEGUAR

Hi Isabelle, thank you for sharing your feedback. We’re sorry to hear that your experience hasn’t fully met expectations.

Regarding certifications: all of our medical-grade products are designed and tested to be compliant with IEC/UL 60601 safety and EMC standards, but we understand how critical it is for our customers to have the right U.S. and Canadian certifications clearly documented. We’re actively working to improve how we communicate certification status so you and your team can plan without added pressure.

We understand there can be frustrations with changes in sales contacts. While some changes in team assignments are inevitable, we recognize the importance of consistent contacts for long-term projects. We’re strengthening our account management process to ensure smoother transitions and a more stable point of contact for you going forward.

We value your partnership over the years, and your feedback helps us improve. We are taking it to heart and hope that the clarification and responses over the last few months have led to a better experience.

Thank you again for choosing Teguar.

Beoordeeld met 5 van de 5 sterren

Great customer support

Very easy to to place order and a great response and follow up from customer support, They saved me from ordering the wrong parts and helped me get the right ones. Received everything we order in a timely manner

6 augustus 2025
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Antwoord van TEGUAR

Glad to hear you received everything on time as expected :) Thanks for leaving us a review Richard!

Beoordeeld met 5 van de 5 sterren

We have the best experience with Teguar…

We have the best experience with Teguar - they respond fast and try their utmost to meet our delivery requirements.

I have no problem recommending them as a competitive and reliable supplier.

29 juli 2025
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Antwoord van TEGUAR

Thanks Eric! We very much appreciate this feedback as well as anybody you want to send our way. We'll take good care of them!

Beoordeeld met 5 van de 5 sterren

Great experience great product.

Very helpful staff when it came to ordering. Were upfront reguarding price changes due to tarriffs, and absorbed some of that. Pricey but well built and rugged. You get what you pay for.

13 juni 2025
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Antwoord van TEGUAR

Thanks for the honest feedback Jason. We believe strongly in quality first, though we do also try to provide a few lower cost options as well. Appreciate the review!

Beoordeeld met 5 van de 5 sterren

Great supplier of Industrial Workstations and Tablets.

We have been using Teguar industrial equipment for awhile now and they perform great on the production floor . Their rugged tablets are the best. We also appreciated the customization we could do and still get the equipment in on-time for our project. Their team, shout out to Chris E. is very responsive. Pricing is fair for the industry. I would definitely recommend the company and their equipment!

8 november 2024
Review zonder uitnodiging
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Antwoord van TEGUAR

Thank you very much for the review Annette! Not surprised to hear that Chris E. went above and beyond for you—he's great!

Beoordeeld met 5 van de 5 sterren

You responded quickly and had…

You responded quickly and had alternative shipping options for my rush order.

28 januari 2025
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Antwoord van TEGUAR

We always aim to get our customers what they need, when they need it. Thanks for leaving us a review Cheryl!

Beoordeeld met 5 van de 5 sterren

Teguar worked with my tight deadline…

Teguar worked with my tight deadline and was able to deliver my product in less time than was expected. Great customer service and responsive employees!

6 januari 2025
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Antwoord van TEGUAR

Love it when a plan comes together! Thanks for the review Sara :)

Beoordeeld met 5 van de 5 sterren

Reliable and built to withstand harsh environments.

Great products, very reliable and extremely well built. We have about 20 waterproof, stainless steel touch panel PCs that are used in a very harsh fish processing environment (always wet and cold) for the last 4 years and have performed flawless. When I have had a problem, Teguar's support has been fantastic.

21 november 2024
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Antwoord van TEGUAR

We love to hear it. Thanks for the positive feedback Mike!

Beoordeeld met 3 van de 5 sterren

I like the product

I like the product; however, procurement could be much better. There seems to be large delays (MONTHS!) for shipping and delivery; and the billing department does not follow our instructions for ACH payments and have had to be told multiple times.

25 oktober 2024
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Antwoord van TEGUAR

Thanks for the feedback Amir, and apologies for the billing frustrations. There are many challenges in dealing with a global supply chain but we do our best to recommend solutions to accommodate for project lead times. Please let us know if there's anything we can do to support you going forward.

Beoordeeld met 5 van de 5 sterren

responsive staff; quality product

Our company has relied on Teguar for quality medical grade computers for years and have not had any issues. Solid & dependable!

25 september 2024
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Antwoord van TEGUAR

Thanks for trusting us with your projects Tom!

Beoordeeld met 5 van de 5 sterren

I appreciate how accommodating and…

I appreciate how accommodating and professional you guys are when we need support.

4 september 2024
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Antwoord van TEGUAR

Thank you Robert! Being accommodating and professional is what we strive for :)

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