Bought a standing lamp from TEKLED. It arrived quickly. We had some issues with it, so they promptly replaced it free of charge. The quality is OK and functional for the price, but don't expect a high... Toon meer
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I originally ordered some lights through Amazon which had a faulty remote. I contacted though Amazon. I was contacted by a representative and the issue was resolved, quickly and efficiently, and a... Toon meer
Bedrijf heeft geantwoord
Delivery was good and delivered without and problem Light is just what I wanted, although the listing was VERY light on details - no dimensions of the lamp at all or the light wattage (or however li... Toon meer
[UPDATE] I am completely revising my previous review thanks to the outstanding intervention of Tekled's founder, Merih. After I posted my initial frustrations and emailed him directly, Merih ca... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Established in 2004, TEKLED has evolved into a distinguished manufacturer and supplier of both internal and external lighting fixtures, tailored for commercial, industrial, and residential applications. Our product line boasts a broad range of indoor and outdoor lighting solutions, including ceiling lights, wall lights, downlights, spotlights, among others. With over 15 years of industry experience extending across four continents and more than ten countries, TEKLED is renowned for delivering exceptional customer service, an expansive assortment of quality products, all while upholding the steadfast reliability that has underpinned our operations since our inception.
Contactgegevens
TEKLED Unit 21, Beeston Business Park, Technology Drive, NG91LA, Beeston, Verenigd Koninkrijk
- 0115 922 1605
- customerservice@tekled.co.uk
- tekled.co.uk
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Good service, with products that are functional and reasonably priced, but not high-end
Bought a standing lamp from TEKLED. It arrived quickly. We had some issues with it, so they promptly replaced it free of charge. The quality is OK and functional for the price, but don't expect a high-end designer product.
Excellent communication and service.
Good lights delivered quickly.
Good price and quick delivery. Easy to set up and nice bright under cabinet lights.
Light arrived as described
Light arrived as described. Good quality finish.
Item was packed very well. Quick to dispatch.
Good service reasonable price
Excellent customer service thank you
I originally ordered some lights through Amazon which had a faulty remote.
I contacted though Amazon. I was contacted by a representative and the issue was resolved, quickly and efficiently, and a new product was sent out

Antwoord van TEKLED
My experience with TEKLED has always…
My experience with TEKLED has always been superb, quality goods and customer service are second to none. One of my recent purchases unfortunately failed which was very surprising as the quality of these lights are simply superior to other brands, my older purchases are still operating perfectly, so the proof of quality is certainly there. I contacted customer services and explained the issue I had, no fuss - no quibble, the new lights were with me within 48 hours of contact, also a prepaid postage label was provided to return the faulty lights. I have no hesitation in recommending TEKLED to anyone, it really is a breath of fresh air to buy from a company who do actually care for their customers which unfortunately is a very rare occurrence these days. TEKLED should be very proud of their achievements in all customer and product areas, please don’t change a thing!

Antwoord van TEKLED
Updated: Exemplary customer service recovery by the founder, Merih!
[UPDATE] I am completely revising my previous review thanks to the outstanding intervention of Tekled's founder, Merih.
After I posted my initial frustrations and emailed him directly, Merih called me almost immediately. He was profoundly apologetic and personally investigated the entire mess. It turns out the delivery company, DPD, had lost my delivery of downlights and failed to admit it.
Merih’s actions to fix DPD's mistake were exemplary. He immediately:
Promised to reissue my original order the next business day.
Refunded my delivery charge entirely.
Ensured a 24-hour delivery for the replacement.
I am now receiving regular text and email updates, and my replacement order is arriving today at 5pm, exactly as promised. It is a real shame Tekled was let down by DPD, but I am incredibly pleased with this great outcome. Merih went above and beyond to make things right. Highly recommended!

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Downlights
Really like the downlights I bought arrived after 2 days perfect service

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under kitchen cabinet lights
Fantastic range of lighting that met my every needs and at a reasonable price. Good quality product. Delivery was included in overall price and was exceptionally fast. Totally recommend

Antwoord van TEKLED
Utterly Superb
Utterly Superb. Customer service to be envied and the fastest delivery. I am incredibly impressed.

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Great experience
Great experience, great communication. Lovely lamp, with very speedy delivery!

Antwoord van TEKLED
I've seen the light, again.
Very quick delivery, well packaged, good product at a good price. Have bought before. Great.

Antwoord van TEKLED
Does exactly as it’s supposed to very…
Does exactly as it’s supposed to very happy with the purchase

Antwoord van TEKLED
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