I first purchased an under-cabinet strip light from TEKLED in February 2024 and remembered the excellent service. When another supplier’s light later failed, I returned to TEKLED. Unsure which repla... Toon meer
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Lees wat reviewers zeggen
Bought a standing lamp from TEKLED. It arrived quickly. We had some issues with it, so they promptly replaced it free of charge. The quality is OK and functional for the price, but don't expect a high... Toon meer
I originally ordered some lights through Amazon which had a faulty remote. I contacted though Amazon. I was contacted by a representative and the issue was resolved, quickly and efficiently, and a... Toon meer
Bedrijf heeft geantwoord
Delivery was good and delivered without and problem Light is just what I wanted, although the listing was VERY light on details - no dimensions of the lamp at all or the light wattage (or however li... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Established in 2004, TEKLED has evolved into a distinguished manufacturer and supplier of both internal and external lighting fixtures, tailored for commercial, industrial, and residential applications. Our product line boasts a broad range of indoor and outdoor lighting solutions, including ceiling lights, wall lights, downlights, spotlights, among others. With over 15 years of industry experience extending across four continents and more than ten countries, TEKLED is renowned for delivering exceptional customer service, an expansive assortment of quality products, all while upholding the steadfast reliability that has underpinned our operations since our inception.
Contactgegevens
TEKLED Unit 21, Beeston Business Park, Technology Drive, NG91LA, Beeston, Verenigd Koninkrijk
- 0115 922 1605
- customerservice@tekled.co.uk
- tekled.co.uk
4,8
Uitstekend
2K reviews
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Antwoord van TEKLED
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us.
A very good experience
Items were delivered on time good value for money just what i wanted and i will use Tekled again.
Thanks Ray.
5 mei 2026
Antwoord van TEKLED
Thanks for taking the time to leave such a positive review. Your satisfaction as our customer is what drives us to do our best every day.
Antwoord van TEKLED
Thank you for choosing us. The satisfaction of our customers is a source of pride for us.
Quality products!
The Tekled electric lighting and the rechargeable products are always really well made, great quality, and you know they will be safe.
Impressive. ( Not so impressed by the courier).
30 april 2026
Antwoord van TEKLED
Thank you for your wonderful review. We're delighted to hear that you've found our lighting and rechargeable products to be well made, high quality, and reliable. Safety and quality are at the heart of what we do, so it's especially rewarding to receive such positive feedback.
We're sorry to hear that the courier experience did not meet the same standard. We appreciate you bringing this to our attention and will continue working with our delivery partners to improve the service our customers receive.
Thank you again for your support and for choosing TEKLED.
Your really speedy delivery is always…
Your really speedy delivery is always appreciated, with the bulbs securely packaged and a great product. Thank you
30 april 2026
Excellent customer service
Excellent customer service, I recently purchased a product via Amazon. They delivered a single it instead of a 5pk. I contacted Tekled support directly and they were very helpful and posted me the missing items which I received next day.
Couldn't ask for a better service 👍
30 april 2026
Antwoord van TEKLED
We are so happy to hear you had a positive experience with our customer service. Your feedback inspires our team to continue delivering excellent support. If there's anything specific you would like to share or discuss, we are all ears. Thank you for choosing TEKLED!
Antwoord van TEKLED
Thanks for taking the time to leave such a positive review. Your satisfaction as our customer is what drives us to do our best every day.
Very impressed with customer service…
Very impressed with customer service and speed of delivery
24 april 2026
Antwoord van TEKLED
Thank you for appreciating our customer service team.We believe in going the extra mile to assist our customers, and your feedback affirms our commitment. If there's ever anything you need or questions you would like answered, don't hesitate to reach out.
Great delivery and product
24 april 2026
Antwoord van TEKLED
Thank you for choosing us. The satisfaction of our customers is a source of pride for us.
Returning customer because they always get it right
Have ordered several times, orders fulfilled promptly and quick delivery. Thank you
27 april 2026
Antwoord van TEKLED
Thank you for your encouraging words about TEKLED. Your review serves as a testament to our continuous efforts in providing top-notch products and service. We appreciate your trust in us.
Great match and fit to my existing…
Great match and fit to my existing festoon lights.
Fab product 👍
27 april 2026
Antwoord van TEKLED
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us.
Would not buy from here again.
Would not buy from here again.
We love the light fittings we bought from Tekled. Their style, delivery and price are great.
But we won't buy from them again
Within a few weeks a shade got broken and we cannot replace it. They don't sell replacement shades and the fitting hole sizes are non standard meaning that we can't buy replacements elsewhere.
It leaves us with 3 options:
Putting up with a missing shade from a matching pair of fittings
Or
Having to replace all the fittings
Or
Getting a bespoke shade made by a glass maker.
None are acceptable.
We wrote to Tekled asking where we can get a replacement shade and got no response.
We will pay more elsewhere next time.
Sustainability and repairability matter
30 april 2026
Review zonder uitnodiging
Antwoord van TEKLED
Thank you for your feedback — we’re really glad to hear you were happy with the style, delivery, and pricing of your fittings, but we’re genuinely sorry to hear about the issue with the broken shade.
We would like to clarify that we have definitely responded to all customer enquiries, and we do not leave messages unanswered. It’s possible that our reply may have gone to your spam/junk folder or that there was an issue with delivery.
Regarding the spare shade, unfortunately in some cases we may not have individual glass parts available, or the specific item may be out of stock, which can limit replacement options. We understand how frustrating this can be, especially when trying to maintain a matching set.
That said, we’d really like to look into this further and see if there is anything we can do to help. Could you please provide your order details and the name used on the purchase so we can investigate this for you?
We truly appreciate your comments on sustainability and repairability — it’s something we take seriously and are continuously working to improve.
Great value garden uplighters
Second batch of these garden uplighters I've bought from TEKLED, they work really well, feel well made and the first ones we fitted are still running without fault, only been a year, but no issues to report. New batch look slightly different in their design to the originals ones, not fitted yet so waiting to see how they perform by comparison but hopefully just as good as the first. Good price and swift delivery too from TEKLED.
23 april 2026
Antwoord van TEKLED
Thanks for spreading the 'light' with your kind words. We are beaming with joy over here!
Was looking for some outdoor lights in…
Was looking for some outdoor lights in which I could replace the bulbs individually when not working and found these Castor lights. Had 50 with 6 replacement bulbs. Tried and all working but have not put up yet as we need to get some cable to attach them to as need to cover over the 5ft expanse as guided. I’m sure they will be great once up over our terrace
22 april 2026
Antwoord van TEKLED
Your positive review has brightened our day at TEKLED. We are grateful for your kind words and thrilled to have played a positive role in your experience. Our commitment to quality and customer satisfaction remains unwavering. Should you require any further information or assistance, please feel free to let us know.
Antwoord van TEKLED
Thank you for choosing us. Satisfaction of our customers is a source of pride for us.
The light won’t work
The light didn’t work however once connected Tekled replaced the unit straight away with no issues, great service
20 april 2026
Antwoord van TEKLED
Thank you for your feedback. We’re sorry to hear the original light didn’t work, but we’re very glad we could resolve the issue quickly for you. Providing prompt replacements and hassle-free service is something we always strive for.
We appreciate your kind words and your support!
Absolutely brilliant service
Absolutely brilliant service. Sfter I ordered the incorrect items they contacted me explaining whexactly I needed. I ordered what they recommended and all id now sorted and working well.
Brilliant servicr, extremely helpfull, fasr delivery.
18 april 2026
Antwoord van TEKLED
We are incredibly grateful for your kind words. Thank you for sharing your positive experience with us!
Antwoord van TEKLED
Thanks for your feedback and for choosing us for your lighting needs! At TEKLED, we really value our loyal customers. Do not forget to sign up for our emails to enjoy exciting discounts throughout the year. We hope to see you again!
Great customer service
Great customer service. I bought two pieces one was faulty and Tekled immediately replaced with speed. Appreciated very much.
Many thanks
13 april 2026
Antwoord van TEKLED
We greatly appreciate your kind words about our customer service. Your recognition of our customer service means a lot to us. Providing excellent support is a top priority for us at TEKLED. Our team is dedicated to assisting customers with any inquiries or concerns. Thank you for choosing us!
The item and service from the seller…
The item and service from the seller was excellent, the greatest let down was the choice of carrier, DHL won't allow you to change the delivery until they've attempted to deliver and failed, I then chose one of their collection points this was confirmed and I was told I would receive a collection code when it been delivered, I never did. I went to the collection point where it had indeed been delivered the shop keeper then contacted DHL customer service ! where I was then put on hold for over 20 minutes. The carrier is by far the worst I know, way behind Evri, royal mail od dpd, I certainly would not use DHL .
13 april 2026
Antwoord van TEKLED
Thank you for your detailed feedback. We’re really pleased to hear that you were happy with both the item and the service you received from us.
We’re very sorry to hear about the frustrating experience you had with the delivery. We completely understand how inconvenient it must have been—especially with the lack of communication regarding the collection code and the time spent trying to resolve it. This is certainly not the level of service we want associated with your order.
While we work with established couriers like DHL, feedback like yours is extremely important and will be taken seriously as we review our delivery partners and processes.
We truly appreciate you taking the time to share your experience, and if there’s anything further we can assist you with, please don’t hesitate to get in touch.
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