I have been trying to reach Textlocal's customer support for over a week now, but there has been no response despite calling more than 20 times. Their email replies simply state that the issue is reso... Toon meer
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Lees wat reviewers zeggen
I was skeptical at beginning as I was not sure what CS support I may get TextLocal India and their team member Rakeshji surprised me he guided me from scratch the process was simplified my understa... Toon meer
Textlocal is the best one stop solution with great support and sales team I have seen in my carrier. I personally feel they are rich in ensuring the quality messages being delivered to the end u... Toon meer
Bedrijf heeft geantwoord
We are struggling to send SMS from our mail box to end users through the registered template. Textlocal support team (Ms. Divya) helped us resolving the template related issues. She is patient enoug... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Textlocal is the #1 business SMS product with over 2,25,000 enterprise customers. Whether you are a local grocery shop sending 20 messages or a global brand transmitting 10,00,000 personalized texts, Textlocal provides everything you need for your mobile communications. We assure maximum returns for your SMS campaigns with our easy and powerful features, best-in-class delivery and fanatic customer support. We also support a host of enterprise-features, including our comprehensive APIs (Please visit: http://api.textlocal.in/docs/) multi-user accounts, role restrictions, locked templates, audit trails, bespoke integrations, data management and much more! Just ask and our experts will be happy to answer any of your questions.
Contactgegevens
Plot No.770, Road No.44, Jubilee Hills, 500033, Hyderabad, India
- +919502195021
- support@textlocal.in
- textlocal.in
4,4
Uitstekend
1K reviews
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we are facing this from last 5 months…
we are facing this from last 5 months actually, it's very glas that rabbani connected with up even it's a weekend also , he helped alot to us actually, Thanks for your help and support. specially thanks to Rabbani for quick response for all of our mails.
21 mei 2022
Review zonder uitnodiging
Antwoord van Textlocal.in
Hi Vishnu,
Thank you for your positive review. Glad to know we were able to help you out with your issue.
Thanks,
Team Textlocal
Thanks for your co-operation and…
Thanks for your co-operation and support, you were very kind in providing your help for registration, keep it up....
18 mei 2022
Review zonder uitnodiging
Antwoord van Textlocal.in
Hi Suresh,
Thank you for your positive review. We appreciate it!
Thanks,
Team Textlocal
Support team was really supported…
Support team was really supported through the process. Divya from support team really helped us alot.
16 mei 2022
Review zonder uitnodiging
Antwoord van Textlocal.in
Hi there,
Thank you for your positive review. We appreciate it!
Thanks,
Team Textlocal
Have been associated for a very long…
Have been associated for a very long time and completely satisfied with Rahul's service (our relationship manager) who has created TRUST from day1 and convenience of using Textlocal along with the ever supportive customer support team.
14 mei 2022
Antwoord van Textlocal.in
Hi,
Thank you for the positive review. We appreciate it!
Thanks,
Team Textlocal
TextLocal is a great platform for my Start-up needs
TextLocal is a great platform for my Text Message needs - simple to use, great service and very comprehensive documentation. I have always found what I needed (especially as my products need a lot of API integration - for both incoming & outgoing SMS's) in the posted docs. When I have needed to request support, TextLocal Team has always been very responsive ad quick. This particularly came to light when all companies needed to register templates on the Govt-mandated VIL portal - the team worked with us to ensure compliance without too much pain, given the initial uncertainly and changes to the process.
The service is as committed - I use a plan with a 10-second SMS delivery SLA, and usually the messages are being delivered under 5 seconds majority of the times. The incoming SMS inbox service my API's integrate with also works well, and was easy to set-up.
For a start-up like CopperCloud, TextLocal is a key part of the product strategy, and we hope we will be able to collaborate on more services also.
Thanks team.
- Abhijeet Deogirikar
Founder & CEO, CopperCloud IOTech
14 mei 2022
Antwoord van Textlocal.in
Hi,
Thank you for the positive review. We appreciate it!
Thanks,
Team Textlocal
I am very happy with the way the issue…
I am very happy with the way the issue is resolved and the way the communication is given on Mobile.
12 mei 2022
Review zonder uitnodiging
Antwoord van Textlocal.in
Hi Seetaramajaneyulu,
Thank you for the positive review. We appreciate it!
Thanks,
Team Textlocal
5 Star Service
Great support was provided by Ms. Divya and by Textlocal overall. Thumbs up to the service quality.
7 mei 2022
Review zonder uitnodiging
Antwoord van Textlocal.in
Hi Shashank,
Thank you for the positive review. We appreciate it!
Thanks,
Team Textlocal
There was error in the template and got…
There was error in the template and got corrected with the help of customer execute.
30 april 2022
Review zonder uitnodiging
Antwoord van Textlocal.in
Hi Narendra,
We are glad to know your issue was resolved by our customer support executive.
Thanks,
Team Textlocal
Thanks a lot Divya!
After struggling for two days, Divya called me. She also connected me though Anydesk to solve my issue.
I really appreciate her patience and support.
27 april 2022
Review zonder uitnodiging
Antwoord van Textlocal.in
Hi Anuraj,
Thank you for the positive review. We appreciate it!
Thanks,
Team Textlocal
Antwoord van Textlocal.in
Hi Harsh,
Thank you for the positive review. We appreciate it!
Thanks,
Team Textlocal
Excellent service
Excellent service, very fast & easy to communicate with technical staff to get guidelines
16 april 2022
Review zonder uitnodiging
Antwoord van Textlocal.in
Hi Vignesh,
Thank you for the positive review. We appreciate it!
Thanks,
Team Textlocal
Cost is very high
15 april 2022
Antwoord van Textlocal.in
Hi there,
Thank you for taking the time to leave a review.
We wanted to provide some insights about our pricing structure. At Textlocal, our pricing system is designed with a built-in discount structure. This means that as you purchase higher bundles, you receive a better price per SMS. We want to assure you that our pricing is a reflection of the value we offer.
To get a better understanding of how Textlocal compares to other bulk SMS providers, we encourage you to visit this link: https://www.textlocal.in/textlocal-vs-other-bulk-sms-providers/
Thanks,
Team Textlocal
Product is very good .Thanks to Divya…
Product is very good .Thanks to Divya for support
14 april 2022
Review zonder uitnodiging
Antwoord van Textlocal.in
Hi,
Thank you for the positive review. We appreciate it!
Thanks,
Team Textlocal
Mr Ajay
Mr. Ajay has explained very well. Thank you very much for having such knowledgeable people in your team. They are real asset to any organization.
13 april 2022
Review zonder uitnodiging
Antwoord van Textlocal.in
Hi Sandeep,
Thank you for the positive review. We appreciate it!
Thanks,
Team Textlocal
very simple to handle.
11 april 2022
Antwoord van Textlocal.in
Hi,
Thank you for the positive review. We appreciate it!
Thanks,
Team Textlocal
Antwoord van Textlocal.in
Hi there,
Thank you for taking the time to leave a review.
We wanted to provide some insights about our pricing structure. At Textlocal, our pricing system is designed with a built-in discount structure. This means that as you purchase higher bundles, you receive a better price per SMS. We want to assure you that our pricing is a reflection of the value we offer.
To get a better understanding of how Textlocal compares to other SMS providers, we encourage you to visit this link: https://www.textlocal.in/textlocal-vs-other-bulk-sms-providers/
Thanks,
Team Textlocal
It is very helpful and supportive
It is very helpful and supportive. Excellent Services.
11 april 2022
Review zonder uitnodiging
Antwoord van Textlocal.in
Hi Dhiren,
Thank you for the positive review. We appreciate it!
Thanks,
Team Textlocal
Best Support and Product
7 april 2022
Review zonder uitnodiging
Antwoord van Textlocal.in
Hi,
Thank you for the positive review. We appreciate it!
Thanks,
Team Textlocal
The support team of Textlocal is really…
The support team of Textlocal is really very supportive.
Thanks a lot team.
7 april 2022
Review zonder uitnodiging
Antwoord van Textlocal.in
Hi Suman,
Thank you for the positive review. We appreciate it!
Thanks,
Team Textlocal
Antwoord van Textlocal.in
Hi,
Thank you for the positive review. We appreciate it!
Thanks,
Team Textlocal
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