Thame Cars Reviews 

2.928
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great experience purchasing my 26 Reg Vauxhall Corsa today which was immaculate in all respects. Made to feel very welcome and no pressure applied. My p/ex car even had a dash cam fitted which wa... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely exceptional customer service by Peter. I spent months trying to find the right car. I discussed my needs with Peter, he then found the perfect car for me and my family. In fact, he went ove... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I’ve purchased a number vehicles from Thame Cars and dealt with Peter Hornsey each time, it’s been a genuinely pleasant experience and my latest purchase has been no exception. They are friendly... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have bought many cars from Thame Cars and feel that I always get an excellent, honest and reliable service. My current sales rep Peter Hornsey will construct a deal that is competitive with other... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Autodealer
  2. ook in
  3. Autoleasebedrijf
  4. Autoservice
  5. Autoverhuur
  6. Bandenwinkel
  7. Busverhuurbedrijf

Geschreven door het bedrijf

At Thame Cars, we believe car buying and ownership should be Safe, Simple & Easy, and that’s exactly what we deliver to thousands of happy customers every year. We’re an independent business at the heart of the local community, helping people find the right car for their needs and keeping them safe on the road with trusted servicing, MOTs, and repairs. Whether you're buying one of our handpicked nearly-new cars or booking your car in with our award-winning service team, we take pride in making every step straightforward and stress-free. Our cars are carefully selected, fully prepared, and ready to drive away the same day. And if you already own a car, we’ll help you keep it running smoothly with flexible options like free Collection & Delivery within a 15 mile radius and friendly advice you can rely on. But don’t just take our word for it. We’re proud to be rated highly by our customers, many of whom come back to us again and again. At Thame Cars, you’re more than just another sale or service booking. You’re part of the Thame Cars family. And we’ll do everything we can to keep you moving with confidence.

Thame Cars

Geschreven door het bedrijf

We make car ownership Safe, Simple, Convenient & Happy.
We are aware that people’s experiences of garage's have not been good, and people feel ripped off, feel buyers remorse, or find it difficult to understand technical jargon. We don’t want it to be like this. We believe that everyone deserves a garage that gives clear information, and helps them make the right decision. Everyone should receive care and goodwill from the people they turn to for help and service. It’s our mission to challenge the all of those, being extraordinary ourselves. We believe that it’s our purpose to be better today than yesterday or last year. To be constantly striving to be better going forward.

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(2.928)

116 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

As a solo buyer some of the big garages…

As a solo buyer some of the big garages can be quite intimidating but I found the whole experience with Thame enjoyable. They were very helpful knowledgeable and didn’t pressure me would recommend

16 juli 2025
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Antwoord van Thame Cars

Thank you for your lovely review, I'll pass on your comments to Peter. Best wishes and happy driving your new XC40 from all at Thame Cars.

Beoordeeld met 5 van de 5 sterren

Excellent

Highly recommend

15 juni 2025
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Antwoord van Thame Cars

Many thanks for your kind review, and for your continued business. Best wishes and happy driving from all at Thame Cars.

Beoordeeld met 5 van de 5 sterren

Purchase of Volvo XC 40

Pleased with the experience especially as Pete allowed us to store the car at the premises for a few weeks.

16 juli 2025
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Antwoord van Thame Cars

Many thanks for your kind review Mr Smith. Best wishes and happy driving in your Volvo from all at Thame Cars.

Beoordeeld met 5 van de 5 sterren

Communication was excellent

Communication was excellent, the car was mot and returned washed and hoovered throughout, and paperwork posted through front door.

17 juli 2025
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Antwoord van Thame Cars

Thank you for taking the time to share your experience with us. Best wishes and thank you for your business. Best wishes and happy driving from all at Thame Cars.

Beoordeeld met 5 van de 5 sterren

Great Service

Very helpful staff, specially Peter. We were not sure what car to purchase, Peter, knowing our requirements, helped our decision making process by pointing out the pros and cons of each car we looked at - we did end up buying a car, which we are very pleased with.

28 juni 2025
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Antwoord van Thame Cars

Many thanks for taking the time to share your experience with us. Best wishes and happy driving in you new car from all at Thame Cars.

Beoordeeld met 5 van de 5 sterren

The best service

The best service. I enquired about one of their cars in the late afternoon and by the morning I was booked in for a test drive and to discuss the next steps. They spoke through everything in detail and never thought any of my questions were silly questions! We then went through the payment and they kindly dropped the car off for me at my house.
I would highly recommend using Thame Cars for their friendly and efficient service. Thank you again!

15 juli 2025
Review zonder uitnodiging
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Antwoord van Thame Cars

Thank you for taking the time to review your car buying experience with us Veronica. Best wishes and happy driving in your new car for all the Thame Cars team.

Beoordeeld met 5 van de 5 sterren

Peter understood my requirements and…

Peter understood my requirements and sorted them accordingly.
Very easy process from beginning to end.

26 juni 2025
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Antwoord van Thame Cars

Many thanks for your kind review it is very much appreciated. Best wishes and happy driving in your new car from all the Thame Cars team.

Beoordeeld met 5 van de 5 sterren

3rd car we have bought from Thame Cars

This is the 3rd car we have bought from Thame Cars in 20 years. They always have a great variety of cars in stock with a good choice of specification. We have got a high quality, high spec car and if it turns out to be as reliable as the other 2 cars we look forward to visiting Thame Cars again in another 10 years!!

12 juni 2025
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Antwoord van Thame Cars

Many thanks for your kind words and continued business. Best wishes and happy driving from all the Thame Cars team.

Beoordeeld met 5 van de 5 sterren

Thank you very much again Thame Cars

Thank you very much again Thame Cars, I took my car in for service yesterday it was done as a waiting customer, efficient polite and as always very professional team

2 juli 2025
Review zonder uitnodiging
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Antwoord van Thame Cars

Many thanks for your kind words and continued business. Best wishes and happy driving from all the Thame Cars team.

Beoordeeld met 5 van de 5 sterren

From entering the show room all was dan…

From entering the show room all was dan I believe with without pressure i asked for a specific car which was very quick ready for test drive but didn't go well not for me. we progressed a kiaNiro after a test drive i did like now is my car.After sales service very satisfied. Thanks.

10 juni 2025
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Antwoord van Thame Cars

Thank you for your kind words, I shall pass them onto Peter. Best wishes and happy driving in your Kia Niro 3 from all at Thame Cars.

Beoordeeld met 5 van de 5 sterren

Very friendly

Very friendly, very professional and all round great service

17 juni 2025
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Antwoord van Thame Cars

Many thanks for your kind review. Best wishes and happy driving from all at Thame Cars.

Beoordeeld met 5 van de 5 sterren

Travelled from Bristol to buy BMW X1

Travelled from Bristol to buy BMW X1, Shelim picked me up at the train station, much appreciated. Prior to my visit, reserved the car online, we already had an initial chat via email, so it was only the test drive and pay for the car, the haggling already completed prior to my visit. Overall very pleasant experience

Closed the deal, Shelim was polite and courteous all throughout the transaction. Drove home with a half a tank of petrol, supplied by Shelim, car preformed as expected a dream.

21 juni 2025
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Antwoord van Thame Cars

Thank you for sharing your car buying experience with us. I'm delighted to read all went well for you, thank you for trusting us with your car purchase. Best wishes and happy driving from all the Thame Cars team.

Beoordeeld met 5 van de 5 sterren

Top notch customer service

Always helpful and polite. Never condescensing unlike the main dealership. Often just done a job and then said no problem when asked how much. Their customer service outshines all others.

13 mei 2025
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Antwoord van Thame Cars

I'm delighted to read you enjoyed your experience, many thanks for your continued business. Best wishes and happy driving from all at Thame Cars.

Beoordeeld met 5 van de 5 sterren

Great to deal with

Great to deal with, Pete was excellent, no pressure, we love our T roc.

2 juni 2025
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Antwoord van Thame Cars

Thank you for your lovely review I'll pass on your comments to Peter in the morning. Best wishes and happy driving from all at Thame Cars.

Beoordeeld met 5 van de 5 sterren

Best Ever Customer Service

The Customer Service I recently received from Thame Cars (Peter) was excellent. Nothing was too much trouble, I was treated as a top priority and all my needs and requirements were taken on board. Excellent advice and support throughout. Very pleased with the whole experience. Highly recommend these guys.

13 juni 2025
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Antwoord van Thame Cars

I'm delighted to read that you enjoyed your car sales experience with us and that you chose your perfect car. I'll pass on your comments to Peter and the team. Best wishes and happy driving from all at Thame Cars.

Beoordeeld met 5 van de 5 sterren

Professional and friendly

We have been loyal customers of Thame Cars for many years. We have bought all our cars from for over 15 years. They also service our cars. We have found them to be reliable, friendly and professional. We are very pleased with the service we receive from them.

14 juni 2025
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Antwoord van Thame Cars

Thank you for your continued business it is very much appreciated. We look forward to seeing you again at your next visit. Best wishes and happy driving from all the Thame Cars team.

Beoordeeld met 5 van de 5 sterren

Great experience

Had a great experience at Thame Cars. The staff was friendly and made the whole process smooth and stress-free. Love my new car—highly recommend them!

22 mei 2025
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Antwoord van Thame Cars

I'm delighted to read that you enjoyed your car buying experience with us. Best wishes and happy driving from all at Thame Cars.

Beoordeeld met 1 van de 5 sterren

Terrible Service – Broke My Windscreen and Refused to Take Responsibility!

Terrible Service – Broke My Windscreen and Refused to Take Responsibility!
I took my car to Thame cars for a simple repair, and they managed to crack my windscreen while working on it. When I pointed it out, they denied any responsibility, claiming it was "already like that" – which is absolutely untrue. My windscreen was in perfect condition before I brought it in.
Not only did they damage my car, but their attitude was appalling. No apology, no offer to fix their mistake, just complete denial. It’s clear they have no respect for customers or their vehicles.
Now I’m stuck paying for a brand-new windscreen because of their negligence. Avoid this garage at all costs – they’re careless, unprofessional, and downright dishonest. Zero stars if I could!
Save yourself the hassle and go somewhere trustworthy!

6 juni 2025
Review zonder uitnodiging
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Antwoord van Thame Cars

Thank you for getting back in touch through your father, I now understand that our misunderstanding has been resolved and all is well. Best wishes and happy driving from all the Thame Cars team.

Good morning Mr Dewar, I am very sorry to read this. This is not the level of service we provide. A member of the senior management team will be in contact with you today.

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