Excellent print quality, canvas and frame. It was well packaged, received intact - jusy a pity it came from the other side of the world (carbon footprint)!
Bedrijf heeft geantwoord
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Delivery was timely and my daughter really likes her framed print - up on a wall and looks good. Communication with staff was necessary as I had not changed the delivery address and they responded pro... Toon meer
Bedrijf heeft geantwoord
We ordered a print and were pleased that we could order a custom size instead of the standard sizes available. This was very easy do. Their response to any communication from us was prompt. When the p... Toon meer
Bedrijf heeft geantwoord
Great service, great product quality, absolutely recommend this to anyone, I had the canvas print done & the quality of print was really really good i was very impressed & would use them again
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Browse our collection of world art ranging from classic old master's paintings, modern pieces to contemporary street art. Choose your preferred print format from wrapped framed canvas, rolled canvas print or photo poster print and we will make your request to order by hand with the upmost care and attention.
Contactgegevens
Unit 4 Mary Seacole Road, PL1 3JY, Plymouth, Verenigd Koninkrijk
- hi@theartprintcompany.co.uk
- theartprintcompany.co.uk
4,6
Uitstekend
174 reviews
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My prints have not arrived
My prints have not arrived. No communication saying why or update. Just a email asking me to review. Tip: check if delivered before asking for review.
16 september 2026
Antwoord van The Art Print Company
We’re very sorry for the delay and the lack of communication regarding your delivery. We can see that your prints have now been delivered, and it appears there was an issue with the courier.
We sincerely apologise for the inconvenience and frustration this caused. We hope you’re happy with your prints now that they have arrived, and we really appreciate your order and your patience.
Great service
Great service, great product quality, absolutely recommend this to anyone, I had the canvas print done & the quality of print was really really good i was very impressed & would use them again
1 september 2026
Antwoord van The Art Print Company
Thank you so much for your fantastic review and recommendation! We’re delighted to hear you were so impressed with the quality of your canvas print.
It’s wonderful to know you were happy with both the product and our service, and we really appreciate you choosing The Art Print Company. We look forward to helping you again in the future!
Fabulous poster
Poster arrived well packaged and very quickly.
It was a beautiful print , just what I wanted.
14 september 2026
Antwoord van The Art Print Company
Thank you so much for your lovely review! We’re delighted to hear that your poster arrived quickly and well packaged, and that you’re so pleased with the quality of the print.
It’s great to know it was just what you were looking for. Thank you for choosing The Art Print Company!
I can recommend this company.
Delivery was timely and my daughter really likes her framed print - up on a wall and looks good. Communication with staff was necessary as I had not changed the delivery address and they responded promptly, were very helpful and sorted it out with no difficulties. More communication required after delivery because of yet another error on my part, and again the company replied promptly and pleasantly.
27 augustus 2026
Antwoord van The Art Print Company
Thank you so much for your lovely review and recommendation! We’re delighted to hear that your daughter is enjoying her framed print and that it looks great on the wall.
We’re also pleased we could help with the delivery address and get everything sorted quickly and smoothly. It’s wonderful to hear that you found our communication and customer service helpful.
Thank you again for choosing The Art Print Company — we really appreciate your support!
Excellent print quality
Excellent print quality, canvas and frame. It was well packaged, received intact - jusy a pity it came from the other side of the world (carbon footprint)!
21 augustus 2026
Antwoord van The Art Print Company
Trustpilot Reply
Thank you for your fantastic review! We’re delighted to hear that you were pleased with the print quality, canvas and frame, and that your artwork arrived safely and well packaged.
We also appreciate your feedback regarding the environmental impact of shipping. As a UK-based company, we’re always looking at ways to improve our processes and minimise our carbon footprint.
Thanks again for your support and for taking the time to share your experience!
Amazing Customer Service Experience
Unfortunately, the colours in my canvas print weren’t reproduced as intended, and the replacement still wasn’t quite right. However, the customer service was excellent throughout. The team responded quickly, arranged a replacement without fuss and, when that didn’t resolve the issue, issued a full refund including postage. They were polite, understanding and genuinely accommodating from start to finish.
8 september 2026
Review zonder uitnodiging
Antwoord van The Art Print Company
Thank you for taking the time to share such a detailed review. We’re genuinely sorry that we weren’t able to get the colours of your canvas quite right, but we’re very pleased to hear that our team was able to support you promptly and make the process as straightforward as possible.
We really appreciate your kind words about our customer service and your understanding throughout. While we’re disappointed we couldn’t provide the finished print you were hoping for, we’re glad we could resolve the matter with a full refund. Your feedback is truly appreciated and will help us continue improving our print quality and service.
If you are going to use evri
If you are going to use evri, allow the parcel pick up from a shop facility, so that it doesn’t get sent back
19 augustus 2026
Antwoord van The Art Print Company
Thank you for your feedback. We’re sorry to hear that the delivery arrangements caused frustration. We appreciate your suggestion regarding the option to collect parcels from a local shop, and we’ll certainly take this on board when reviewing our delivery options.
Thank you again for taking the time to share your experience.
£40 delivery costs on a £10 poster
£40 delivery costs on a £10 poster!
Utter rip off…sort your website and delivery costs!
28 augustus 2026
Review zonder uitnodiging
Antwoord van The Art Print Company
Thank you for your lovely review! We’re really pleased to hear you’re happy with the print and that it arrived safely in our sturdy protective packaging. We really appreciate your support!
Prompt delvery and excellent quality
27 juli 2026
Antwoord van The Art Print Company
Thank you for your fantastic review! We’re delighted to hear you were pleased with the quality and that your order arrived promptly. We really appreciate your support!
Antwoord van The Art Print Company
Thank you so much for your kind review! We’re really pleased to hear you were happy with the packaging and support. We truly appreciate your feedback and your support!
We ordered a print and were pleased…
We ordered a print and were pleased that we could order a custom size instead of the standard sizes available. This was very easy do. Their response to any communication from us was prompt. When the print arrived it did not have the white border around to aid framing which was requested. We emailed them and got an immediate reply apologising for the oversight and they arranged for an immediate replacement. We could not have asked for better service and would not hesitate to order from them again.
28 juli 2026
Antwoord van The Art Print Company
Thank you so much for your kind review. We’re delighted to hear you were pleased with the print and our service, and we’re glad we could resolve the issue with the border promptly.
We really appreciate your support and look forward to serving you again in the future!
Great costumer service
Great service, quick delivery and top costumer service. Even if there was a mistake in the order and I have received the wrong print, the team (James) was super quick in fixing and re-shipping the missing print.
He was very professional and super polite, I will definitely recommend Art Print Company to my friends.
30 juni 2026
Antwoord van The Art Print Company
Thank you so much for your kind review!
We're delighted to hear that you were happy with our service and delivery. While we're sorry there was an issue with your order initially, we're pleased that James was able to resolve it quickly and get the correct print on its way to you.
Your understanding and patience are greatly appreciated, and we're especially grateful for your recommendation. We hope you enjoy your prints, and we look forward to serving you again in the future.
Best regards,
The Art Print Company Team
Antwoord van The Art Print Company
Many thanks for your kind review and order with us.
Antwoord van The Art Print Company
Many thanks for your kind review, much appreciated!
Lovely quality print
Lovely quality print. Very good price and a speedy delivery. I would recommend them
19 mei 2026
Antwoord van The Art Print Company
Thank you for your lovely review!
We’re so pleased to hear you were happy with the quality of the print, the value, and the speedy delivery. Your recommendation means a great deal to us and is truly appreciated.
Thank you again for your support, we hope to see you again in the future!
The ordering payment and despatch
The ordering payment and despatch, great. The delivery company (EVRI) was totally disorganised, updates were made but not carried out, the package was in transit for delivery for two separate days, they still missed this date, unable to contact EVRI directly the usual fob off with robots?? Delivered the next day with no update or communication. I would select a different delivery company.
20 mei 2026
Antwoord van The Art Print Company
Thank you for your honest feedback.
We’re really pleased to hear that you were happy with the ordering, payment, and dispatch process, but we’re very sorry to hear the delivery experience did not meet expectations. We completely understand how frustrating inconsistent updates and poor communication from the courier can be, especially when you’re waiting for an important delivery.
Your comments regarding EVRI have been noted and will be passed on internally, as feedback like this is incredibly valuable when reviewing our delivery partners and overall customer experience.
We do appreciate your patience, and we’re glad the package did ultimately arrive safely. Thank you again for taking the time to share your experience with us.
This is my second Hopper print purchase…
This is my second Hopper print purchase from the Art print company, and I am super pleased once again. Again lost none of the atmosphere and goes well with “ Nighthawks “ on my other wall. Thanks again.
10 mei 2026
Antwoord van The Art Print Company
Thank you so much for returning to us for your second Hopper print — that truly means a lot!
We’re delighted to hear you’re just as pleased this time around, and especially glad that the print has kept all of the atmosphere and character that makes Hopper’s work so special. Knowing it pairs so well with “Nighthawks” on your other wall is wonderful to hear.
Thank you again for your continued support — we hope you enjoy your growing collection for many years to come!
Bought as a gift
Bought as a gift. Pleased with the quality and timely delivery as promised
6 mei 2026
Antwoord van The Art Print Company
Thank you for your lovely review!
We’re so pleased to hear the gift was well received and that you were happy with both the quality and the delivery service. Making sure orders arrive on time and exactly as expected is very important to us, so your feedback means a lot.
Thank you again for your support — we really appreciate it!
Absolutely great, but ..
The print is absolutely great, however I added an instruction that my mounting frame size was slightly larger and if I needed to order a larger print to please contact me, which they didn't do initially. Discussed with APC and issue was resolved amicably for both parties.
Guess the bottom line is that the 'print' size is actually the paper size not the picture size and if you want anything even slightly bespoke, to contact the company before ordering.
6 mei 2026
Antwoord van The Art Print Company
Thank you for your honest and thoughtful review.
We’re really pleased to hear you’re happy with the quality of the print, and we also appreciate you highlighting the sizing confusion. You’re absolutely right that our listed print sizes refer to the overall paper size rather than the image area itself, and we understand how that can sometimes cause uncertainty when fitting existing mounts or frames.
We’re sorry we didn’t initially pick up on your instruction, but we’re very glad we were able to resolve everything amicably in the end. Your feedback is genuinely valuable and helps us improve both our communication and ordering guidance for future customers.
Thank you again for your patience and understanding , we truly appreciate your support.
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