The Billiard Bay Reviews 

Just what I was looking for. The cards were perfect.

Got exactly what I paid for. Fantastic Quality Pool Balls. Price was not a deal but right in line with what other retailers were asking

I ordered a cue on feb 21st. It's march 11th and the tracking has said "waiting to be picked up" since. I asked for a refund.. this is way beyond ridiculous.

Excellent service and great products

I received my que a little late, however outstanding customer service stayed in contact with me and I am happy. It really is a cool looking stick.

U didn't honor sale price for Muecci shaft when it came back in stock.
Was sent an email saying was back in stock at sale price, ordered.
A day or 2 later recieved a merchant refund, when asked why your response was your computer sent notice out before you could raise price from original sale price.

We found the matching 9 ball in perfect condition to our set, it arrived quickly, & the price was right!

I ordered a few Jade tips. Had them sent usps. They were here in 5 days so not bad but usps wouldn't deliver them to my house. So I contacted the Billard Bay company left a message and within couple hrs they contacted me back.. They went out of their way to send them 2 days UPS on their dime.. Great ppl and will Definitely be buying and doing my business with a stand up company!

I bought this shaft for a friend and it worked great. I was happy that the shaft matched up with the butt end and the whole thing rolled straight. The delivery was as expected so, well done guys! Thanks
Greg D

Great service

Tangent line and pro english tools were all I hoped for and they got here QUICKLY! thanks a bunch. I took the tools over to my cousin's house (where the pool table is)......and away we went; including one who didn't want to participate, but the Tangent Line tool hooked her!

I was treated with respect throughout the purchase, my questions were well-answered, and the gentleman was very polite!

It came faster than expected! Exactly what I needed! Thank you!

Good communication overall.

Best billard gloves made.

I bought four hooks to hang a couple of my cues. One of the hooks was defective. I wrote a quick email and the next day they had a replacement hook in the mail with no questions asked.

I originally made an error when placing the order. I didn't realize that it came up with an old address or mine. I contacted your team immediately and they were able to resolve the issue. Great job guys.