Thebloomcar Reviews 

409
•
TrustScore 2 uit 5

2,2

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Beoordeeld met 1 van de 5 sterren

Long delivery time. $100 of door sill lights were wrong color, do not fit magnetically, are wrong size. Company said refunds are not viable or guaranteed due to customs and I can only receive a coupon... Toon meer

Beoordeeld met 1 van de 5 sterren

What they show on Facebook is not what you actually receive. The advertising makes it look like a good-quality magnetic product, but it’s just plastic and doesn’t stick properly. It looks nice with th... Toon meer

Beoordeeld met 5 van de 5 sterren

I love the door sill LED kit I purchased. However, I had an issue with proper installation and got really frustrated. I contacted Bloomcar support and was quickly answered by their technician named Av... Toon meer

Beoordeeld met 1 van de 5 sterren

I bought some items of Instagram which took me to another screen from memory, put CC details and the webform didnt validate, so tried again, the app or webpage didnt confirm or deny payment went... Toon meer


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2,2

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TrustScore 2 uit 5

409 reviews

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2,2

Alle reviews

(409)

64 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Company is a scam

Company is a scam. Does not follow thru with money back guarantee. Product doesn't work most times. Customer service (hah) is a joke as they string you along. Avoid at all cost.

20 november 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Scam Artist!

Over the past two months, I have been pursuing the delivery of my order from your company. While initial responses were received, they lacked concrete action. Subsequently, all communication attempts via email have gone unanswered, and I have been unable to identify an alternative contact method. I am now concerned that I may have been a victim of fraud and strongly advise against future business with this company.

Update: 12/09/24; While I have finally received the goods, one item is defective and appears to be constructed from substandard materials. Given this experience, I have concluded my efforts to resolve this matter and express significant buyer's remorse.

20 november 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Warning!!

Warning!!! DO NOT PURCHASE FROM THIS COMPANY! The item requires you to take apart your car when you go to ATTEMPT to install it. Refund policy is a scam - US Shipping address is not real - cost to ship the item back exceeds the entire order value - It is my hope you see this and the other reviews BEFORE you send them a Dime and WASTE YOUR TIME. BTW, if you accept their "add-on" order options they only will offer a very low percentage of the order as a refund and only to the item that is defective...if it is not defective and you choose to return it - well Caveat Emptor my friend.

22 oktober 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

October 5 2024 when I put an order for…

October 5 2024 when I put an order for my 2022 Honda pilot door sills. Arrived 3 weeks later. So excited to open it and to my surprise it for TESLA ,, I don’t even have a Tesla. Of all the car it’s Tesla . .I did attempt to contact them many times and no response.its been over 7 weeks and still nothing.So I guess they scam me for my hard earned money.So for those who are willing to risk their money, my advice is don’t take the risk. It’s not worth it.
Who ever owns a Tesla let me know I’ll sell to you for half the price.

19 november 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

The product does not work.

Buyer Beware!! The door sill does not work. Magnetic not very strong. And there is no customer service. They will reply once with additional instruction. Once you do what they suggested and the product still does not work and you ask for a refund. They will not reply back to you. Do not waste your money!!

19 november 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Totally Disguted!

Do NOT BUY anything from this company! They advertised the LED stick for my stock 2018 Lexus LC 500 Sport car door panels. When I received the product, they did not fit, the curve on the end was totally upside down from the interior design of my car and more! When I contacted the company for a return, they do not believe in returning anything without penalties and stating that their warehouse, most items get lost or not even making it back to their warehouse for two to three months. They have a 30 day return bogus policy that will possibly refund you back 30%. This company is a lie, false advertiser and bum products. DO NOT BUY ANYTHING! Feel free to buy if you warrant sub -par products

6 november 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Bad customer service !!

I would not recommend purchasing from this company. I ordered two sets of door sill for both of my Lexus vehicles but they are not compatible. I’ve tried to contact the company several times , they only allow you to use an email, there is no one to verbally talk with, i have requested the information on how I can return the product and have my money refund and no response. They offer a 30 day money back guarantee. I have tried to contact them from the first day that I received the product. I sent several emails and when i requested a refund they have not responded…. They scam customers and I’m out of a couple hundred bucks. Don’t buy from this company, it’s a joke!

10 november 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Very BAD EXPERIENCE

Very unsatisfying experience buying the Door sill so highly advertised on social media.
The Price advertised is IN USD not AUD
I received the Door Sill lights without any installation instructions
When I tried to install them in my LEXUS Ct200 they wouldn’t sit right.
On contacting the supplier and after sending them photos and video that the product is not right they agreed to refund
And sent me an address to ship it back TO CHINA
Went to the post office and that address DOES NOT EXIST
BREN TRYING TO CONTACT THEM SINCE AND THEY ARE NOT RESPONDING
Dodgy company

8 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great customer service

Had to contact customer service. I talked to "Lisa Bell", she was a big help. Helped me with my concern. Solved my issue asap and was very professional about it.

5 november 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Bloomcar sham

It’s November 5th,i ordered door sill lights on September 21st and to date have not received them or a refund i asked for.i got emails sayjng they lost my order in transit and would like to make it right but when i asked for a refund they went dead,I’ve received nothing from them since.if 80 bucks is gonna make or break this company I’m pretty sure you should avoid them at all cost.

Update:1 day after writing this i got an email saying they would refund my money and the day after that the order magically appeared.they said it was lost but i guess someone walked it in to me.wanted to be above board about this,not gonna order anything else but they did finally agree to a refund and then i had to email them and say forget it.

20 september 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Absolute Rubbish Product

Absolute rubbish product and customer support, not worth buying as they look and feel cheaply made. The light sills failed less then a week of using them and I asked if they will be covered under warranty, but be aware it only has a crap 30 DAY warranty on their product, they will do nothing but offer a discount on your next purchase with them, "like yeah let's waste more money on your faulty products" they don't even trust their own product by offering only a 30 day warranty. You can get similar products from other stores for heaps cheaper and probably works better as well. Thought I would go for a quality product and pay more but it's not worth it people. Just not worth the money. This was a present for my partner and her new car but I should have bought a bunch of flowers, they would have lasted longer then the rubbish they are selling.

30 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Customer Service top tier

Items arrived damaged. I sent report with photos to customer service. They replied (Lisa and Rebecca) and shipped new parts without any issue. That level of customer service I hold in high regard. The product work as advertised and really nice look to my setup. Thank you

26 september 2024
Review zonder uitnodiging
Logo Thebloomcar

Antwoord van Thebloomcar

We’re thrilled to hear that Lisa and Rebecca were able to assist you promptly and resolve the issue. Customer satisfaction is our top priority, so it’s great to know you’re happy with the product and service. If you ever need anything else, don’t hesitate to reach out—we’re always here to help!

Beoordeeld met 1 van de 5 sterren

I ordered the door lights and joker car…

I ordered the door lights and joker car mats from Bloomcar back in August 2024, we are now in October 2024 and I still haven’t received any items. DO NOT ORDER FROM THIS COMPANY, IT IS A SCAM!!! They send me periodic emails stating my items are on the way. I am reporting them to the Attorney General’s Office and the BBB. I have repeatedly asked for a refund since it is taking so long, they refuse to return my money. Today 10/19/2024 they sent another email stating they ordered my items 10/16/2024. SCAM!!!! HEED THE WARNING, DO NOT USE THIS COMPANY!!!

18 oktober 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

If I could give them a zero I would

If I could give them a zero I would. The website is very misleading and if the product does not work and you ask for a refund. They try everything to get out of it and blame it on you. I purchased the doorsills. Website said install in minutes and then when I contacted them, they told me that I had to uninstall the current sills - Scam-scam

23 september 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Bloomcar Service is Terrible

If I could say zero stars I would. Ordered my items in Sept and here it is Oct been a month with no credible explanation of why my items have not arrived. I’ve reported them to my credit card company and they are under investigation.

19 oktober 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

BEWARE!!! DO NOT BUY FROM BLOOM CAR!

DO NOT BUY ANYTHING FROM THIS COMPANY!!!!!!
The lighted door sills I bought were complete trash. They are poorly made, don’t work as advertised and their so called customer service department is condescending, ignorant and useless. These pieces of trash cost me $80. I would have gotten far better value by taking 80 one dollar bills and throwing them into the wind.

18 oktober 2024
Review zonder uitnodiging

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