Consumer Protection Association Reviews 

Simon Raphael has been excellent from start to finish in helping us set up our CPA membership. He is extremely knowledgeable and nothing is too much trouble. I truly feel this some of the best money we've spent this year and I'm very excited to see how we can use this to further our business.

Great from start to finish, I’ve used The CPA for a good number of years now and have just had to change from a sole trader to Ltd company, Simon was great kept me well informed through the process.

A good lad and a fellow Northerner, we do tend to stick together up North!!!

Great personal service from start to finish

I was assisted through the process by Tim White, what a gem he was. coming into the process i had no clue where to start but he made the whole thing feel seemless and effortless.

Very helpful professional and real pleasure to do business with

Simon is absolutely fantastic from the get go made life very easy for me as I’m not very good with computers but he took lead and made everything so smooth

We were severely let down by our previous IBG provider. We made contact with CPA who gave us a home and have been a breath of fresh air after our previous bad experience. Tim White has been a god send to us and made the whole onboarding experience a breeze. We would recommend CPA to anyone looking for an IBG provider.

I found Tim really helpful and easy to deal with.

Our company was looking to work with the CPA and I
was provided a contact by a colleague. The contact in question was Simon and he was super efficient in dealing with my request. Information was provided to me in a clear and concise manner and the whole thing was dealt with in 48 hours.

Thanks for your help Simon........

As a window installation company, partnering with the CPA Consumer Protection Agency has been a game-changer for our business, and Paul has been at the heart of this successful collaboration. From the very beginning, Paul demonstrated exceptional professionalism and expertise in helping us integrate CPA’s services into our offerings.

Paul worked closely with us to ensure that the consumer protection membership we now offer is seamlessly aligned with our operations. He made the setup process simple and efficient, clearly explaining the benefits for both our company and our customers. His ability to address any concerns and provide proactive solutions has been invaluable.

Thanks to Paul’s guidance, we’ve already seen a positive response from our customers, who value the added assurance and trust that the CPA membership provides. Paul’s dedication to ensuring that our partnership runs smoothly has not only enhanced our customer experience but also strengthened our brand’s reputation for reliability and transparency.

We are grateful for Paul’s support and highly recommend him to any business considering a partnership with the CPA Consumer Protection Agency. His professionalism, knowledge, and commitment to success make him an outstanding partner to work with.

Excellent service A++++
Paul was amazingly helpful

I received excellent advice and assistance from this company and I wouldn’t hesitate to recommend them.

The whole process of applying to become a member was smooth and the communication great. Two thumbs up for Paul who was my point of contact!

Paul has been my contact at CPA. He is very pleasant to deal with and has guided me through the process with ease. I look forward to our continued contact.

Simon has been my point of contact throughout the whole process , he has been very helpful in making the application process as smooth as possible and is on hand for any queries or questions i have had . Simon has made the whole process a pleasure!.

Paul was very helpful through the whole process. He was efficient in the handling of the application. We look forward to working with him.

I’d contacted 5 different ‘leading’ brokers supplied by RECC, there was only Simon Raphael at CPA who made the effort to call and explain how everything worked and costs. Others just sent an auto email with no real explanation.
Simon also went out of his way to get my membership arranged very quick due to our upcoming MCS assessment.
Very impressed, given that customer service these days seems to have been forgotten, Simon has been excellent from start to finish

Highly recommended… great service from the beginning to end. Very friendly and helpful customer service. Dear Simon Antony Raphael I really appreciate your service and help.

Paul was great from start to finish.
Really happy with the service so far!

Paul was very help full and efficient , this is why we
used CPA
Andrew Boyce
Managing Director YPE SPITFIRE