Consumer Protection Association Reviews 116

excellent service very helpful was paul

Dealt with a lady called Monica at the Head Office who answered the phone and proceeded to resolve my whole query from start to finishincluding the reissue of my policy and guidance on what to do next if necessary. This was the height of customer service not moving me onto somewhere / someone else or referring me to fill in form. I would reccommend this org just on that single experience.

The communication and customer service have been second to none.
The process was quick and efficient, and I found that opting for the five-year membership makes your service extremely competitive and well worth the money.

Outstanding service from Tim at (CPA) dealing with our application incredibly quickly for a deadline that couldn't be missed.

Super communicative and highly recommended.

Thanks again Tim

To anybody who’s looking to join this company I would highly recommend them, they are fast and efficient and I was up and running in the same day. Thank you for all your help.

From start to finish, Ive had a fab experience. Paul was extremely helpful and I really appreciate his professionalism.

⭐⭐⭐⭐⭐
Outstanding service from Simon at the Consumer Protection Association (CPA)

Simon dealt with our application incredibly quickly and efficiently. From start to finish, he was super communicative, genuinely lovely to deal with, and extremely informative throughout the whole process.

Any questions we had were answered promptly and clearly, and the turnaround time was far quicker than expected. The level of support made the entire process smooth and stress-free.

A huge thank you to Simon — excellent service and highly recommended.

— Net Facilities

Honestly it was such an easy experience to get set up, with Paul doing the majority of the leg work for us. Kept us informed and made it a really simple process for us. Thank-you!

Paul was fantastic with great communication and speedy responses.

Fantastic service. Paul made the application process easy and explained it every step of the way. Really great communication, highly recommend.

Paul was very helpful and fast communication really recommend

CPA have been brilliant. They have been really helpful and have moved quickly and efficiently, providing an outstanding service. Cannot recommend them highly enough. Thank you.

what a thoroughly professional experience, from first contact with Simon, to all the staff processing our application, well done to everyone involved.

Excellent Service/ Great communication .

I recently used CPA and the service from Simeon was excellent. He described the whole process and had communicated several times throughout the process.

if you are having a difficult time with any part of the process the company is very easy to contact and will help you out. stress free and a great service. would highly recommend .

Simon @ the CPA has went above and beyond again with the support continually provided

Great Service from Paul, He is really helpful and the scheme is amazing

--UPDATE!!!

I really cannot praise Paul enough, He's so efficient and helpful, the CPA is so impressive!

Great to deal with CPA. They swiftly dealt with our membership. Paul Mould answered all the questions and responded quickly, slick and easy process.

Great team at CPA nothing to much trouble and most helpful especially Paula that looks after all our registrations

Big thanks from MEP

Fantastic company to work with Simon bent over backwards to help us with our requirements

I’ve been in the building trade over 20 years and as things change we have to adapt to. Finally bit the bullet to join an insurance backed guarantee scheme to comply with FENSA. So many to chose from until I spoke to Paul Mould from CPA gave me every bit of info I needed, explained it all in human terms not text book terms. Even called me back as he could tell I was busy instead of trying to sell sell sell.
Thank you for being patient