The Curious Drinker Reviews 4.726

Anna listened to what I had to say, offered alternative choices to cancelling my membership and then politely agreed to my request to cancel. No pressure. Many thanks

Very good quality service and benefits, Anna of the customer support line was incredibly helpful and kind.

Thanks for your help today Anna. You were kind and made the process of leaving easy. We have enjoyed being a member but now have enough gin for a LONG time

Great customer service from
Anna Nuraan

They delivered my box so quickly and with minimum of fuss. I spoke to a lovely lady called Anna who was very helpful in amending my membership

Very helpful and pleasant

Being unable to cancel my membership online was frustrating. When ticking the box to say I no longer drink alcohol, I was imediately prompted to take out a further subscription or simply change the frequency of my deliveries. I then had to phone a number which is only available during office hours and wait in a queue to sepak to someone to cancel. I was then asked again by your agent on the phone whether I had stopped drinking permanently or was likely to restart.
It feels like you are deliberately making it difficult for people to cancel a subscription.

Just love the surprise element of the Gin box. It starts with the message to say that the box is with the delivery company…then opening the box to reveal the different items to compliment the gin. Excellent value for money and highly recommend the product

Really appreciate the honesty of this and ease of cancellation. Bianca was helpful and while encouraging me to stay and realise benefits, she didnt try the hard sell which I appreciate. I hope to come back

The process was very seamless, the products were good and the helpline was helpful and very kind.

Bianca, was polite and efficient with my cancellation.

Although the gin we received from craft gin is really good tasting, my wife and I have cut down a lot on drinking and felt that we did not need this anymore. Anna thank you for understanding why I wanted to cancel and not forcing me to stay on again thank you(dankie)

Call answered quickly and efficiently
Line quality wasn't good and difficult to hear what Bianca was saying

Polite and efficient cancellation process by Desmond.

Good service.
Cancelled my subscription without a problem
Advisor was David Jones

Was great to speak to someone in person

Very polite and did exactly what I wanted