The Curious Drinker Reviews 4.722

Very quick process to cancel no hard sell to keep the account. Bianca was lovely.

Ordered a one off box using the discount, it’s a bit of a pain that you have to call to cancel your subscription but actually i got through straight away to Bianca canceled my subscription and was done within 3minutes 😀

Bianca was extremely helpful and very friendly and helped me with my problem.

Bianca was courteous professional and friendly during my call to cancel my membership.

Bianca helped me cancel my subscription very efficiently, taking only a few minutes.

I was offered the option to pause for a few months, but sadly not drinking so much gin atm. I love the gin club, so never say never I may return.

Bianca was very helpful when I called to cancel

Anna was really helpful and kind. The reason I cancelled the subscription was because my partner died. She was very professional. Many thanks to her and your company. We really enjoyed our gin boxes.

I had a smooth and easy conversation over the phone with Bianca. Thank you for your help. It is much appreciated.

I got just one box from Craft Gin Club using my Three+ rewards, which was a rum box, and it was great. The rums selected were great with a curated cocktail to be made with the rum and whatever mixers they send although the ingredients listed differed slightly to what I got but it was still a very pleasant drink. I am only cancelling due to personally not being able to justify an extra £35 per month for another subscription. I spoke to Anna to cancel my membership and she was super helpful and offered me alternatives to cancellation but was not pushing for me to keep my membership.

Bianca was very efficient and helpful on the phone, and confirmed our conversation promptly by email. Thank you

Thank you to Anna for her amazing customer service! She listened carefully to all of my queries and answered and resolved everything perfectly. Friendly, professional, and genuinely helpful throughout. A great experience from start to finish.

I would have marked less than 3 stars as I think it's pretty bad I have to call to cancel subscription. Why can't this be done online?
However, Anna was very helpful in cancelling the subscription, hence upping it to 3 stars.

Bianca was very helpful when I rang and sorted my problems out straight away

Thanks Desmond 👍

It’s a great club to be part of; I’ve made the decision to reduce my alcohol intake & that’s the only reason I’m leaving.
I’ve been buying the boxes regularly for the last 5 years.

Quick efficient polite and helpful - Desmond handled my call well.

Have enjoyed my CGC membership over the years but time to leave now - thanks

Lovely package gift Excellent customer services and gorgeous tasters. Sadly intended as a gift for my mother…. Needed to cancel due to her medication intake… I tried

Great company and Gin.
Even just to trial.

Thank you to membership team Bianca for being very helpful on the phone.

Desmond jones was very helpful and professional handling my cancelations