The Deli Society Reviews 

184
•
TrustScore 4.5 uit 5

4,3

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Fabulous box delivered on time and presented beautifully. Packaging ideal and all products presented well. Love the logo wax paper around the products. Great literature describing the products and how... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We've recently set up a membership group for investors, and looked for something that would act as a welcome gift to all new-joiners. It's been a great service, with good email comms whenever update... Toon meer

Beoordeeld met 5 van de 5 sterren

Ordered a cheese meat and beer hamper for my son in laws birthday, paid for a Saturday deliver. Due to the fault of the courier & NOT the Deli Society, the parcel didnt get delivered sadly. Not only... Toon meer

Beoordeeld met 5 van de 5 sterren

Purchased a TOMAHAWK & RED WINE Bundle for 2 as a gift. It arrived and I was dissatisfied due to a couple of reasons however I emailed the deli society and Harry responded quickly sorting out my conce... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. E-commerceservice

Geschreven door het bedrijf

The Deli Society is a unique foodie community, making good food and drink accessible to everyone. Become a member to gain access to hundreds of products, direct from artisan and family-owned farmers and producers. At incredible value. If you ever need any support or have any questions at all, please get in touch at hello@thedelisociety.com and we'll always go above and beyond to make things perfect.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

184 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,3

Alle reviews

(184)

0 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

The box was lovely

The box was lovely, good ingredients and very tasty...Thank you Deli Society 🙂

2 juli 2022
Logo The Deli Society

Antwoord van The Deli Society

So happy you enjoyed it Cheryl. Thanks for taking the time to leave a review.

Beoordeeld met 5 van de 5 sterren

Great product and customer service…

Great product and responsive customer service team who were really helpful in making sure it arrived with a gift message

1 juli 2022
Logo The Deli Society

Antwoord van The Deli Society

Thanks so much Christina, glad we could help.

Beoordeeld met 5 van de 5 sterren

Amazing service and product from this…

Amazing service and product from this independent company.

We ordered 3 boxes for our local grassroots football coaches. The day before the presentation day, only one box arrived and it was broken. The next day the owner of the company drove out to Oxfordshire to hand deliver 3 new hampers.
Will most definitely use them in my corporate world but sometimes a gift for local people giving their free time means so much more and this company understood this. Thank you for making it right.

1 juli 2022
Review zonder uitnodiging
Logo The Deli Society

Antwoord van The Deli Society

Thanks Lexi, we were gutted when your box arrived in poor condition, it meant a lot to us to ensure you had a great experience. Thanks for taking the time to leave such a great review. Here's to many more orders.

Beoordeeld met 5 van de 5 sterren

We ordered this as a present

We ordered this as a present. The recipient really liked it. Ordering straight forward, notifications good, delivery good. Thanks

13 juni 2022
Logo The Deli Society

Antwoord van The Deli Society

Hi Chris, thanks for taking the time to leave us a 5* review, really pleased your recipient enjoyed their box.

Beoordeeld met 5 van de 5 sterren

Bought as a gift- the recipients are…

Bought as a gift- the recipients are delighted! Went for the box with champagne and everything nicely packed and very tasty. Great product and very fast delivery.

4 juni 2022
Logo The Deli Society

Antwoord van The Deli Society

Hi Sarah, so pleased your friends enjoyed their box. Thanks for the review.

Beoordeeld met 5 van de 5 sterren

Amazing customer service!

The customer service from Deli Society is amazing. Unfortunately, a hamper gift that I ordered was misplaced in the post (through no fault of the deli society); the delivery company did not respond but customer service got back to me straight away to resolve the issue and sent a new hamper straight away, delivering it themselves to ensure it arrived safely. I didn’t get to enjoy the contents myself but I’ve heard great feedback! Thank you!

3 juni 2022
Review zonder uitnodiging
Logo The Deli Society

Antwoord van The Deli Society

Hi Rianna, thanks so much for this review. We're so happy we were able to make it right.

Beoordeeld met 5 van de 5 sterren

Beautiful gift although photographs…

Beautiful gift although photographs were slightly misleading and suggested that the a cheese/chopping board,was included please make it clearer as this is not the case unfortunately x

3 juni 2022
Logo The Deli Society

Antwoord van The Deli Society

Hi Beccy, thanks for the 5 stars. Sorry to hear about the confusion, we will take this feedback on board and make it more clear. So happy you enjoyed your box.

Beoordeeld met 5 van de 5 sterren

Great service and communication

Great service and communication. Arrived exactly when they said. It was a gift for a friend and she is delighted. Thank you!

2 juni 2022
Logo The Deli Society

Antwoord van The Deli Society

Hi Caroline, what a great review, thank you. We're really pleased your friend enjoyed her box.

Beoordeeld met 5 van de 5 sterren

Great service!

First box arrived damaged but Josh at Deli Society was kind enough to get a replacement box and a free bottle of wine hand delivered the next day. Incredible service and I will definitely use again!

2 juni 2022
Logo The Deli Society

Antwoord van The Deli Society

Hi Emma, thanks for the 5 stars. So glad we were able to resolve this for you, we'll let Josh know too. Thanks.

Beoordeeld met 5 van de 5 sterren

I ordered 2 hampers last week for a…

I ordered 2 hampers last week for a party with one unfortunately not arriving when it should have because of the courier service (DHL). I felt embarrassed to go empty handed so was understandably upset. When receiving the box a day late, the box was in a ‘budget’ box and looked terrible, one can of beer was also missing (again, because of damage during transport thanks to dhl). I complained to The Deli Society and was astounded by their response, absolutely the best service I have ever received from a company. The circumstances were stressful however they refunded me fully for the box and sent a brand new one out, meaning we ended up with 3 (albeit one late and damaged) boxes for the price of one. I wanted to thank Lucy especially for the service, the hamper contents were greatly appreciated and apparently delicious and the ones we did receive properly were decorated perfectly. It was a shame about what happened but i am so glad it happened with the right company. 10/10 customer service and 10/10 hampers.

31 mei 2022
Review zonder uitnodiging
Logo The Deli Society

Antwoord van The Deli Society

Hi Jo, thank you so much for this review. We know how frustrating it can be when delivery of your items goes wrong, but so happy we were able to make it right. We have passed on the thanks to Lucy, she was happy she could help.

Beoordeeld met 5 van de 5 sterren

Good, efficient online service and delicious goodies too.

Lovely deli hamper delivered to my son and new daughter in law. Very speedy delivery and nice people to deal with. A good all round online experience.

8 mei 2022
Logo The Deli Society

Antwoord van The Deli Society

Hi Eileen, thanks for the lovely review, we really appreciate it. We're so happy your son and new daughter in law loved their box. Hope the wedding was a blast. Thanks, Lucy.

Beoordeeld met 5 van de 5 sterren

Admirable customer service, I have ended up with so much cheese

Initial cheese arrived late so the company were good enough to both refund me my order and send me more cheese. Unfortunately I skim-read the email and didn't notice they were sending me more cheese, until it was already dispatched... And we still hadn't managed to eat our way through the last box of cheese. I am now buried in cheese. Oh god. I am both happy and overwhelmed by this outcome.

--------- ORIGINAL REVIEW-----
The cheese/wine was very good, but we got our order almost a full week after the requested delivery date and, given that we were out of town the following weekend, by the time we had time to eat it the cheese was well past fresh. I wonder if it's possible to select a second delivery date if the first doesn't work out, rather than having one assigned to us that's inconvenient?

8 mei 2022
Logo The Deli Society

Antwoord van The Deli Society

Hi Sarah, we're so sorry to hear the poor service you have received from our delivery company. We have been in touch via email to resolve this as a matter of urgency and look forward to hearing from you and making this right. Best wishes, Josh.

Beoordeeld met 5 van de 5 sterren

Used this company at Xmas and my…

Used this company at Xmas and my daughter who received the gift absolutely loved it. She and her partner are off to Spain next week , so sent them the Spanish hamper to get in the mood , both loved it and ate it all over 2 evenings.
I would recommend this company to anyone a very quick, efficient service.

2 mei 2022
Logo The Deli Society

Antwoord van The Deli Society

Hi Judith, thanks so much for leaving such a great review. We're so happy your daughter has loved both her boxes... we hope she has a great time in Spain and brings you back a souvenir! Thanks again, The Deli Society.

Beoordeeld met 5 van de 5 sterren

Deli society, great choice and great service.

Excellent service. Kept fully informed of delivery date and time.
The choices available were excellent, and certainly made a different birthday present which was very well received.

2 mei 2022
Logo The Deli Society

Antwoord van The Deli Society

Hi Katrina, thanks for taking the time to leave a great review. Glad the box was well received. We hope you have a great week in the sunshine. The Deli Society.

Beoordeeld met 5 van de 5 sterren

Birthday present

Bought as a birthday present for my daughter in law and she was thrilled- loved the olive wood board too.

2 mei 2022
Logo The Deli Society

Antwoord van The Deli Society

Hi Kay, thanks for leaving us such a great review. We're delighted your daughter in law loved her box and wood board. The Deli Society.

Beoordeeld met 5 van de 5 sterren

Fabulous

Ordered a perfectly paired box and it was stunning! Signing up for a subscription as a date night treat. Brilliant quality and delivered on time. What more could you ask for.

1 mei 2022
Review zonder uitnodiging
Logo The Deli Society

Antwoord van The Deli Society

Hi Fiona, thanks for taking the time to leave such a great review. So pleased you loved your experience with The Deli Society, roll on many more.

Beoordeeld met 5 van de 5 sterren

Very satisfied

Excellent service with delivery - arrived on the exact day I wanted to. The presentation of the product is very nice and products excellent. Would recommend as a present.

1 mei 2022
Logo The Deli Society

Antwoord van The Deli Society

Hi Evelin, thanks so much for taking the time to leave us such a stellar review, means the world. The Deli Society.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer