The Edinburgh Boiler Company Reviews 

2.856
•
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

Glasgow ( Edinburgh) Boiler Company are such a reliable and helpful company . Installed our 'Ideal' boiler back in 2020 ..Since then annual services have kept things running beautifully .. 'Hope' i... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I recently had a new boiler installed, and I cannot praise the engineers, Robert and Sean, enough. They were highly professional, punctual, and did a fantastic job from start to finish. They took grea... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Thoroughly professional in every way. We were informed of the plan at every step, EBC kept to the plan and dates. All questions were answered promptly and fully. We were involved in the proc... Toon meer

Beoordeeld met 5 van de 5 sterren

The engineer (Robert ) arrived approx. 9.20 a.m and immediately starting the task in hand I.e. replacing my old boiler and worked solidly until the job was completed, spent time highlighting the... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Gasinstallatieservice
  2. ook in
  3. Airconditioning aannemer
  4. Boiler leverancier
  5. Gasbedrijf
  6. Zonne-energie aannemer

Geschreven door het bedrijf

Diamond accredited installers with both Ideal Boilers and Worcester Bosch, as well as being WHICH Trusted Traders, we're a company you can rely on to get a new boiler, solar or heat pump installed the right way.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

3K reviews

5 sterren
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4,9

Alle reviews

(2.856)

349 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

A company with high standards and a compassionate heart

Edinburgh boiler company fitted a new heating system for my 92yr old mum, they have understood the challenges that her disabilities present and worked with me to make the installation as straightforward as possible. In all my dealings with the company I have been met with an extremely kind and enabling response. Each step of the process was handled professionally and there has been clear, prompt communication. We are delighted with the system and with the aftercare we are receiving. When there was an unforseen hitch with the installation they moved heaven and earth to over come the challenges. Great problem solvers. I 100% recommend the Edinburgh boiler company.

6 april 2026
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Antwoord van The Edinburgh Boiler Company

Thank you so much for your truly heartfelt review. It means a great deal to us to hear that your experience was not only professional but also supportive and understanding of your mum’s needs.

We’re really pleased we could work with you to make the installation as smooth and stress-free as possible, and that the team’s care and communication stood out throughout the process. Situations like this matter to us, and we always aim to go the extra mile where we can.

We’re delighted that you’re happy with the system and the aftercare, and we truly appreciate your recommendation. Thank you again for trusting The Edinburgh Boiler Company, it was a privilege to carry out the work for your mum.

Beoordeeld met 5 van de 5 sterren

My mother in law (Ruth ) had a…

My mother in law (Ruth ) had a completely new central heating system installed by the Edinburgh Boiler Company in one day. Boiler, radiators, complete new pipework the work's, they even took away the old warm air heating unit, and also installed a complete integrated alarm system.
Many thanks to all involved, excellent service from Kayleigh and Chelsea and the team led by Paul, all went above and beyond the call of duty.
Would definitely recommend this company in the future.
Well done and thank you on behalf of Ruth.
Ian

6 april 2026
Review zonder uitnodiging
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Antwoord van The Edinburgh Boiler Company

Thank you so much for your wonderful review! We’re delighted to hear Ruth is happy with her new central heating system and that everything, from the boiler and radiators to the pipework and alarm system, was completed smoothly in one day.

It’s great to know Kayleigh, Chelsea, Paul, and the team went above and beyond to deliver such a positive experience. We’ll be sure to pass on your kind words to everyone involved.

Thank you again for your recommendation and for trusting The Edinburgh Boiler Company, it’s very much appreciated!

Beoordeeld met 5 van de 5 sterren

Amazing service and better prices than competitors

I had a 20 year old boiler which was no longer fit for purpose. I placed an online survey with Edinburgh Boiler Company, from survey to installation it took 5 days. The installation was done and dusted in about 7 hours.

I cannot fault Edinburgh Boiler Company at all, every single member of the team is amazing, from customer support beforehand to the aftercare team.

For anyone who needs a new boiler, I'd 100% recommend them. They have flexible finance options, not only that, they were cheaper than the main competitors.

What more could you want?

14 april 2026
Review zonder uitnodiging
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Antwoord van The Edinburgh Boiler Company

Thank you so much for your amazing review! We’re delighted to hear how smooth and quick the whole process was, from your initial enquiry right through to installation.

It’s great to know the team made such a positive impression at every stage and that you were happy with both the pricing and finance options. Completing the installation in just a few hours while maintaining a high standard is exactly what we aim for.

Your recommendation means a lot to us, thank you again for choosing The Edinburgh Boiler Company!

Beoordeeld met 5 van de 5 sterren

Radiator Move & Install

We had a scheduled job to move 2 radiators and install new ones, and while it was chaotic at the start due to some scheduling issues, Jimmy and Connor got the job done even in the face of unexpected issues with old apartments! They were very professional, explained what they were having to do, and checked all their work thoroughly before leaving.

14 april 2026
Review zonder uitnodiging
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Antwoord van The Edinburgh Boiler Company

Thank you for your honest review and for highlighting your experience. We’re sorry to hear there were some initial scheduling issues, but we’re really pleased Jimmy and Connor were able to step in, handle the challenges, and get everything completed to a high standard.

Older properties can sometimes present unexpected hurdles, so it’s great to know the team kept you informed throughout and ensured everything was thoroughly checked before leaving.

We really appreciate your feedback, it helps us continue to improve. Thank you again for choosing The Edinburgh Boiler Company!

Beoordeeld met 5 van de 5 sterren

Excellent experience , Five Star

Excellent experience from start to finish
Surveyor was helpful and informative and helped me choose the right combi boiler for my house.
Installers were great, professional, polite and cleaned up
Admin staff also great and the after care package is outstanding, bye bye Scottish Gas

Couldn't be happier, thank you

14 april 2026
Review zonder uitnodiging
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Antwoord van The Edinburgh Boiler Company

Thank you so much for your amazing review! We’re delighted to hear you had an excellent experience from start to finish.

It’s great to know our surveyor helped you choose the right boiler for your home, and that the installation team delivered a professional and tidy job. We’re also really pleased our admin team and aftercare package stood out.

Your kind words mean a lot to us, thank you again for choosing The Edinburgh Boiler Company!

Beoordeeld met 5 van de 5 sterren

Exceptional service!!

Craig, Paul & Lee worked all day - not even stopping for a break. They were tidy, polite & conscientious. Absolutely nothing was any bother for them. A fantastic asset to The Edinburgh Boiler Company!!! Thank you all so much!!

8 april 2026
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Antwoord van The Edinburgh Boiler Company

Thank you so much for your incredible review! We’re absolutely delighted to hear Craig, Paul, and Lee made such a strong impression. Their work ethic, professionalism, and attention to detail are exactly what we strive for, so your kind words will mean a lot to them.

It’s great to know everything was completed to such a high standard and that the team looked after your home throughout. We truly appreciate your feedback, thank you again for choosing The Edinburgh Boiler Company!

Beoordeeld met 5 van de 5 sterren

I have always been happy with Edinburgh…

I have always been happy with Edinburgh Boiler Company.
Lately dealt several times with Ross, who did excellent service. Keep it up guys !!!

19 maart 2026
Review zonder uitnodiging
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Antwoord van The Edinburgh Boiler Company

Thank you for your continued support, it really means a lot to us! We’re delighted to hear you’ve always been happy with our service and that Ross has looked after you so well recently.

We’ll be sure to pass your kind words on to him. Thanks again for choosing The Edinburgh Boiler Company!

Beoordeeld met 4 van de 5 sterren

Very good overall

Replaced our ~20 year old Potterton/BoilerMate with a Worcester Bosch 4000 system boiler and new hot water cylinder. The initial Edinburgh Boiler Company contact/survey/quote process was slick and professional, and they provided a very competitive quote for the boiler brand I wanted.
The installation engineers left a neat, tidy job and took care moving the large/heavy tanks in and out, no damage to the hall or staircase walls. Overall workmanship during the install was excellent.
We did have an unexpected electrical/commissioning issue (existing wiring) that left us without heating/hot water over a weekend, which was frustrating. However, once escalated the response was excellent. An experienced electrician attended promptly and got the system running on Monday, and the original installation heating engineer returned after 7pm that evening to commission the boiler and ensure the system was working well before leaving.
A further heating system leak occurred at 10:30pm that same night when an existing HEP T piece under one of the bedroom floors leaked (NOT their work). This was also dealt with quickly first thing the next morning, three engineers arrived at 08:15, located the leak, resolved it, and the system was running again by 09:00.
Overall, great workmanship and strong resolution after a bumpy patch. I’d recommend The Edinburgh Boiler Company for their professional service and experienced engineers.

14 april 2026
Review zonder uitnodiging
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Antwoord van The Edinburgh Boiler Company

Thank you for taking the time to leave such a detailed and balanced review, we really appreciate it.

We’re delighted to hear you were pleased with the initial process, the competitive quote, and the overall standard of workmanship during the installation. It’s great to know the team took care in your home and delivered a neat, tidy finish.

We’re sorry for the frustration caused by the unexpected issues over the weekend. While these were related to existing wiring and pipework outside of the installation, we fully understand the inconvenience caused. We’re pleased, however, that once escalated, the team responded quickly and worked to get everything resolved, especially with the follow-up support from our electrician and engineers to ensure the system was fully operational.

Your recognition of the team’s efforts to resolve these issues means a lot, and we truly appreciate your recommendation. Thank you again for choosing The Edinburgh Boiler Company!

Beoordeeld met 5 van de 5 sterren

Excellent Service

Huge thanks to Robbie & Stevie who worked away and did a wonderful job of installing our new boiler. It is working great and we are absolutely delighted with the professional and friendly service provided. Full marks!

7 april 2026
Review zonder uitnodiging
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Antwoord van The Edinburgh Boiler Company

Thank you so much for your wonderful review! We’re delighted to hear you’re so pleased with your new boiler and the service provided. Robbie and Stevie will be thrilled to know their hard work and professionalism made such a positive impression.

It’s great to know everything is working perfectly, your kind words and full marks mean a lot to us. Thank you again for choosing The Edinburgh Boiler Company!

Beoordeeld met 5 van de 5 sterren

A good decision

After having a cold disruptive run up to the decision to get a new boiler and getting multiple estimates our choice to use The Edinburgh Boiler Company was reinforced by a recommendation from a friend. I prepared myself for a disruptive few days however it all happened quite seamlessly. They arrived when they said they would and sent an email when en route. The new boiler was in and working by the afternoon and they identified and renewed a valve that my previous maintenance company hadn’t even identified as faulty. I have also taken out their service plan and feel I can now relax knowing any problem in the future will be handled quickly and efficiently.

10 april 2026
Review zonder uitnodiging
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Antwoord van The Edinburgh Boiler Company

Thank you so much for your fantastic review! We’re delighted to hear that choosing The Edinburgh Boiler Company proved to be a good decision, especially after a difficult run-up with your previous system.

It’s great to know the installation was seamless and completed quickly, and that the team were able to identify and resolve an additional issue that had previously been missed. That attention to detail is something we take great pride in.

We’re also really pleased you’ve taken out one of our service plans for ongoing peace of mind. Thank you again for your kind words and for choosing The Edinburgh Boiler Company, we truly appreciate your support!

Beoordeeld met 5 van de 5 sterren

Edinburgh Boiler Company - job well done!

The Edinburgh Boiler Company team of Sean, Shane and Scott (plus electrician Tommy) did an excellent job of removing our old back boiler and fitting a new Combi boiler in a different room. All accomplished within two days (including removal of old hot water tank from the loft), working very efficiently, with minimum disruption. Tidied up as they went along and kept us informed of progress. All backed up by an office staff who were good communicators. The company makes very good use of modern communications technology.
Would definitely recommend this company.

7 april 2026
Review zonder uitnodiging
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Antwoord van The Edinburgh Boiler Company

Thank you so much for your fantastic review! We’re delighted to hear Sean, Shayne, Scott, and Tommy delivered such a smooth and efficient installation, especially with the complexity of removing the old back boiler and relocating the new system.

It’s great to know the team kept disruption to a minimum, communicated clearly throughout, and left everything tidy. We’re also pleased our office team and communication systems made the process even easier for you.

Your recommendation means a lot to us, thank you again for choosing The Edinburgh Boiler Company!

Beoordeeld met 5 van de 5 sterren

Very Professional Company

A very professional company from my initial enquiry to completion of installation of our new boiler. Survey was carried out and a price given the same day . The price was more than competitive to other companies.
Work was scheduled and their engineer turned up on the said day and time . Work was completed within the day and a full demonstration given on new controls etc .
Could not fault this company , and have since taken out a maintenance package to ensure long term use and long lasting heating within our house .

3 april 2026
Review zonder uitnodiging
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Antwoord van The Edinburgh Boiler Company

Thank you so much for your fantastic review! We’re delighted to hear you had such a positive experience from your initial enquiry right through to installation.

It’s great to know the survey and quotation were prompt and competitive, and that the installation was completed efficiently with a full demonstration of your new system. We’re also pleased you’ve chosen to take out a maintenance package for ongoing peace of mind.

Your kind words mean a lot to us, thank you again for choosing The Edinburgh Boiler Company!

Beoordeeld met 5 van de 5 sterren

Simple, straightforward and cost-effective boiler installation

Competitive price, great communications, fast delivery. Friendly, knowledgeable staff who completed the installation of a replacement boiler efficiently, cleanly and left the premises as they found it.

Well trained staff who clearly demonstrated the controls in an easy to understand manner.

I highly recommend this company.

31 maart 2026
Review zonder uitnodiging
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Antwoord van The Edinburgh Boiler Company

Thank you so much for your fantastic review! We’re delighted to hear you found the whole process simple, straightforward, and cost-effective.

It’s great to know the team delivered a competitive quote, clear communication, and a fast, efficient installation while keeping everything clean and tidy. We’re also pleased the demonstration of the controls was clear and easy to follow.

Your recommendation means a great deal to us, thank you again for choosing The Edinburgh Boiler Company!

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service , as usual, from The Edinburgh Boiler Company. Annual service highlighted a few issues which were logged and sorted very quickly .
I would highly recommend this Company.

16 maart 2026
Review zonder uitnodiging
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Antwoord van The Edinburgh Boiler Company

Thank you for your kind review! We’re delighted to hear you continue to receive excellent service from the team. It’s great to know any issues identified during your annual service were quickly logged and resolved.

We truly appreciate your continued support and recommendation, thank you for choosing The Edinburgh Boiler Company!

Beoordeeld met 5 van de 5 sterren

Highly recommend!

I cannot recommend The Edinburgh Boiler Company enough! They reinstalled my entire heating system in 1 day and when I came home, the house was so tidy it was as if they had never been. The communication from the office staff and the professionalism from the heating engineers has been so impressive. Their reliability was a welcome change and I’d recommend them to anyone looking for heating repairs/upgrades/advice.

2 april 2026
Review zonder uitnodiging
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Antwoord van The Edinburgh Boiler Company

Thank you so much for your amazing review! We’re absolutely delighted to hear you’re so pleased with your full heating system installation and that everything was completed in just one day to such a high standard.

It’s great to know the team left your home spotless and that both our office staff and engineers made a strong impression with their communication and professionalism. Reliability is something we pride ourselves on, so your feedback means a lot.

Thank you again for your recommendation and for choosing The Edinburgh Boiler Company!

Beoordeeld met 5 van de 5 sterren

Martin came to fix my boiler he was…

Martin came to fix my boiler he was here for over 4 hours didn’t leave until after 8pm credit to this company

27 maart 2026
Review zonder uitnodiging
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Antwoord van The Edinburgh Boiler Company

Thank you so much for your kind review! We’re delighted to hear Martin went the extra mile to get your boiler sorted, staying late to make sure everything was fully resolved shows the level of commitment we aim for.

We’ll be sure to pass your kind words on to him, he’s a real credit to the team. Thanks again for choosing The Edinburgh Boiler Company!

Beoordeeld met 5 van de 5 sterren

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hibeeboy Last
Local Guide·35 reviews·34 photos
3 days ago
New
I called up the Edinburgh boiler company along with another boiler company who was recommended. Both companies came out within a couple of days of calling, both around the same time. David from the Edinburgh boiler company was very thorough …More
Photo 1 in review by hibeeboy Last

The Edinburgh Boiler Company (owner)
3 days ago
Thank you for taking the time to leave such a detailed review. We're delighted David and our team provided clear explanations and a professional, tidy installation, and that everything went to plan. We understand price is important and truly appreciate you choosing us for quality and service. Your recommendation means a lot, and we're here if you need any support or have questions about your new boiler.

Diane Mcmillan
1 review·3 photos
5 months ago
Solar panel and battery installation

I would highly recommend The Edinburgh Boiler Company. …More
Photo 1 in review by Diane Mcmillan
Photo 2 in review by Diane Mcmillan
Photo 3 in review by Diane Mcmillan
❤️1

The Edinburgh Boiler Company (owner)
5 months ago
Thank you for your glowing review, Diane and Brian! We are thrilled to hear that Rick provided you with a thorough and personalized experience, and it’s wonderful to know that our commitment to customer satisfaction resonated with you. Our team takes great pride in delivering quality service, and it's excellent to see that reflected in your installation process. We appreciate your recommendation and look forward to assisting you again in the future. Your kind words will surely motivate us to continue our work with dedication.

Laura Hay
1 review·1 photo
a month ago
Fantastic service and would highly recommend. Rick visited and spoke at length about our solar panel project and shared lots of advice. Gareth, Ollie and the installation team were brilliant on the day and finished much earlier than …More
Photo 1 in review by Laura Hay

The Edinburgh Boiler Company (owner)
a month ago
Thank you, Laura, for your kind words and recommendation. We’re delighted Rick could help with your project and that Gareth, Ollie and the installation team finished ahead of schedule. I’ll pass your thanks to Anna for her aftercare support. Please reach out anytime if we can help further.

Wu Ck
1 review·3 photos
4 months ago
The whole team of personnel is a fantastic combination. The sales and support teams worked closely to help—from providing the quotation and assisting with the funding application to scheduling and installation. All of them performed their …More
Photo 1 in review by Wu Ck
Photo 2 in review by Wu Ck
Photo 3 in review by Wu Ck

The Edinburgh Boiler Company (owner)
4 months ago
Thank you for your glowing review! We're thrilled to hear that our sales and support teams provided you with excellent service throughout the entire process. Ms. Siobhan Hancock and Ms. Liz Allan will be especially pleased to know their efforts made a positive impact. Your satisfaction is our top priority, and we're glad we could help you so efficiently. We appreciate your recommendation!
hibeeboy Last
Local Guide·35 reviews·34 photos
3 days ago
New
I called up the Edinburgh boiler company along with another boiler company who was recommended. Both companies came out within a couple of days of calling, both around the same time. David from the Edinburgh boiler company was very thorough and explained what work would be carried out and what other work could be additional. He also explained what boiler was more beneficial for myself. The other company came into my house took a few photos and said yes we can do the job and never went into any detail what was needed. The estimates from both companies had a difference of about £600 for roughly the same boiler, the Edinburgh boiler company was the more expensive quote. But what sold it to me, was the professionalism of David from the Edinburgh boiler company.
I called up the Edinburgh boiler company and said i wanted to go with their quote, as I found them more of a professional company. Everything was explained when they would come out to fit the boiler, when the joiner would be on site along with the electrician. Everything went to plan as discussed, I found all three tradesmen all very courteous and tidy with their work. I would strongly recommend if you're going to get a new boiler fitted or any of the Edinburgh boiler company products, look not further than the Edinburgh boiler company. Im more than happy with my purchase from them.

26 maart 2026
Review zonder uitnodiging
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Antwoord van The Edinburgh Boiler Company

Thanks

Beoordeeld met 5 van de 5 sterren

Fantastic

This company are very professional in what they do from the first phone call The girls on the phone went through everything about what would be happening everything went to plan The two guys I had to do the work where fantastic never stopped great staff this company has I would like to say a big thanks to everyone

31 maart 2026
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Antwoord van The Edinburgh Boiler Company

Thank you so much for your wonderful review! We’re delighted to hear everything went to plan from your first phone call right through to installation. It’s great to know our office team kept you well informed and that the engineers delivered such a high standard of work.

Your kind words about the whole team mean a lot to us. Thank you again for choosing The Edinburgh Boiler Company, we really appreciate your support!

Beoordeeld met 5 van de 5 sterren

Boiler installation

I had a quote from David from the Edinburgh Boiler Co. He was very knowledgeable and answered all my questions. Nice manners,
Robbie, Joey and the boys did an amazing job. Came out first thing in the morning and finished the boiler installation that day. Answered any questions and tidied up after themselves. Wonderful job, no complaints and would have no hesitation in recommending this Company to anyone.
The people in the office are also very helpful.

26 maart 2026
Review zonder uitnodiging
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Antwoord van The Edinburgh Boiler Company

Thank you so much for your fantastic review! We’re delighted to hear you had such a positive experience from the initial quote with David right through to the installation.

It’s great to know Robbie, Joey, and the team delivered a high standard of work, answered all your questions, and left everything clean and tidy. We’re also pleased our office team were helpful throughout the process.

Your recommendation means a lot to us, thank you again for choosing The Edinburgh Boiler Company!

Beoordeeld met 5 van de 5 sterren

Superb service

Superb service, really helped me out with an urgent repair a couple of years ago, and just completed an amazing job installing our new boiler in no time at all, the very next day after the survey. Really nice guys and left the place spotless! 10/10 would recommend, excellent company! 👍

31 maart 2026
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Antwoord van The Edinburgh Boiler Company

Thank you so much for your amazing review! We’re delighted to hear we could help with your urgent repair previously and then deliver a smooth and speedy boiler installation this time around.

It’s great to know the team made a positive impression and left everything spotless, that’s exactly the standard we aim for. Your continued trust and 10/10 recommendation mean a lot to us.

Thanks again for choosing The Edinburgh Boiler Company! 👍

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