Glasgow ( Edinburgh) Boiler Company are such a reliable and helpful company . Installed our 'Ideal' boiler back in 2020 ..Since then annual services have kept things running beautifully .. 'Hope' i... Toon meer
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I recently had a new boiler installed, and I cannot praise the engineers, Robert and Sean, enough. They were highly professional, punctual, and did a fantastic job from start to finish. They took grea... Toon meer
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The engineer (Robert ) arrived approx. 9.20 a.m and immediately starting the task in hand I.e. replacing my old boiler and worked solidly until the job was completed, spent time highlighting the... Toon meer
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We used EBC to install solar panels on a flat roof. This included a Duracell(Dura 16) storage battery. From initial contact / survey to installation everything was planned perfectly. On the day th... Toon meer
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Bedrijfsgegevens
- Gasinstallatieservice
- ook in
- Airconditioning aannemer
- Boiler leverancier
- Gasbedrijf
- Zonne-energie aannemer
Geschreven door het bedrijf
Diamond accredited installers with both Ideal Boilers and Worcester Bosch, as well as being WHICH Trusted Traders, we're a company you can rely on to get a new boiler, solar or heat pump installed the right way.
Contactgegevens
29/2 Hardengreen Industrial Estate , EH22 3NX, Dalkeith, Verenigd Koninkrijk
- 01315108500
- enquiries@theedinburghboilercompany.com
- theedinburghboilercompany.com
4,9
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3K reviews
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Highly recommend
Excellent team including office staff, gas engineer, electrician and scaffolders. Professional, friendly, helpful and great communication throughout. Job was completed quickly and efficiently and extremely pleased with the boiler installation. Many thanks to Kayleigh in the office and Ryan the gas engineer.
14 september 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
Thank you so much for your fantastic review and recommendation!
We’re delighted to hear you had such a positive experience with everyone involved in your new boiler installation, from our office team through to the gas engineer, electrician and scaffolders.
A special mention to Kayleigh and Ryan—we’ll make sure your kind words are passed on to them. It’s great to hear the whole team were professional, friendly and helpful, with clear communication throughout the process.
We’re also pleased everything was completed quickly and efficiently and, most importantly, that you’re extremely happy with the finished installation.
Thank you again for choosing The Edinburgh Boiler Company. Your recommendation means a great deal to the entire team, and we hope you enjoy your new boiler for many years to come!
We got a whole new heating system put…
We got a whole new heating system put in. All the workers were amazing, very professional, clean, considerate people who were in the house. They did not stop working from the moment they arrived until they were finished. One work person stayed late to make sure we had heating, another came back to check something that he was not sure of. Would highly recommend these workers to anyone who is thinking about changing their heating system
17 september 2026
Antwoord van The Edinburgh Boiler Company
Thank you so much for taking the time to leave such a fantastic review!
We’re delighted to hear you had such a positive experience having your complete new heating system installed. A project of this size can be disruptive, so it’s wonderful to know our team were professional, clean and considerate while working in your home.
What stands out most is your recognition of the extra effort the team made. Having someone stay late to make sure you were left with heating, and another member of the team returning to double-check something they weren’t completely satisfied with, demonstrates exactly the level of care and pride in workmanship we expect at EBC.
We’ll be proud to share your feedback with everyone involved in your installation.
Thank you again for choosing The Edinburgh Boiler Company and for your recommendation. We truly appreciate your support and hope you enjoy your new heating system for many years to come!
The team did a stellar job
The team did a stellar job replacing all the radiators in my house and installing a new combi boiler to replace the ancient back boiler. All the team were polite and very efficient and took the time to explain the new installation when done and communication in advance was also good. They were also patient with my over excited dog! Thank you for all the hardwork
16 september 2026
Antwoord van The Edinburgh Boiler Company
Thank you so much for your fantastic review!
Replacing an old back boiler with a new combi boiler and changing every radiator in the house is a substantial job, so we’re delighted to hear our team did such a stellar job and made the whole experience a positive one.
It’s great to know the team were polite and efficient, that communication was clear beforehand, and that they took the time once everything was complete to explain your new heating system properly. Making sure our customers feel confident with their new system before we leave is really important to us.
And we’re pleased to hear the team passed the over-excited dog test too! 🐶
Thank you again for choosing The Edinburgh Boiler Company and for recognising the hard work of everyone involved. We truly appreciate your support and hope you enjoy your new heating system for many years to come!
If you’re thinking of having a new or…
If you’re thinking of having a new or replacement boiler installed I can highly recommend EBC. I was going to give you the full story of my experience but thought bullet points would be easier.
* Martin (obviously a very experienced engineer) arrived as arranged.
* Completed installation, but no hot water, Martin suspected a faulty diverter valve in the new unit and organised Worcester/Bosch engineer callout.
* Next day Worcester/Bosch engineer tested everything and said there was nothing wrong with the boiler, there must be something wrong elsewhere.
* Called EBC, Martin came back the same day and rechecked everything and still maintained it was that valve to blame.
* I then phoned Worcester/Bosch direct and while I was listening to them telling me an engineer would call round in 3 days time, EBC phoned me.
* Gracie (Office manager) told me to tell Worcester/Bosch to forget it as between Gracie and Martin they have managed to obtain the necessary valve.
* Martin called round later the same day, fitted a new harvested valve and everything started working perfectly as it should.
So in summary I just wanted to say a big thank you to all at EBC. Gracie, who either has magical powers, a big stick or perhaps both for doing things behind the scenes to get results, and to Martin who went to extraordinary lengths making sure my wife and I were without hot water for as short a time as possible.
It’s reassuring to know there are still some companies are willing to go the extra mile to sort problems out for their customers, even when it wasn’t their fault.
One word of warning If Martin is doing a job for you, stock up with plenty coffee, he does like a cup or 2 or 3. Perhaps that’s how he can manage to keep working from morning to night.
Many thanks again
Andy
28 augustus 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
Thank you so much, Andy, for taking the time to leave such a brilliant and detailed review!
While this installation certainly threw up an unexpected challenge, we’re incredibly proud of the way Martin and Gracie worked together to get it resolved and minimise the time you and your wife were left without hot water.
Martin deserves huge credit for trusting his experience, returning the same day, continuing to investigate and ultimately being proven right about the faulty diverter valve. Equally, it sounds like Gracie’s combination of “magical powers and a big stick” worked perfectly behind the scenes to source the part and get Martin back to you without having to wait another three days!
Problems can occasionally happen, even with brand-new equipment. For us, what matters is how we respond when they do. Your comment about EBC being willing to go the extra mile, particularly when the original issue wasn’t of our making, means a great deal to us. That level of aftercare and ownership is exactly what we want our customers to experience.
We’ll make sure both Martin and Gracie see your fantastic feedback—and we’ll also take note of the warning for Martin’s future customers: make sure the coffee cupboard is fully stocked! ☕😂
Thank you again, Andy, for your patience, your sense of humour and for highly recommending The Edinburgh Boiler Company. We genuinely appreciate your trust and support!
Edi Boiler Company, highly recommend for renewable home systems
Edi Boiler Company have just installed solar panels and batteries, and a heat pump for us. From the initial survey and quote, through support with the heat pump funding application, the team were highly professional and knowledgeable. They tailored the design to our needs and house, and were always on hand to answer questions by phone or email.
The installation of both systems was smooth and quick, with a special mention for Scott, Lewis and Dan, the heat pump team, who went the extra mile on the heat pump placement and very neat finishes with the pipe work inside and out.
The solar team were also highly efficient and left a well-finished installation.
The aftercare has been great, from both the office and technical teams. The technical leads, Scott (heat pump) and Duncan (solar), took the time to explain the functioning of the new systems and apps, with lots of useful advice.
We would highly recommend the Edinburgh Boiler Company.
15 september 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
Thank you so much for taking the time to leave such a fantastic and detailed review!
We’re delighted to hear you had such a positive experience across both your solar and battery installation and your new heat pump system. From the initial survey and tailored design through to support with the funding application, installation and aftercare, it’s great to know you felt informed and supported throughout the entire journey.
A special mention to Scott, Lewis and Dan for their work on the heat pump installation. Going the extra mile with the positioning of the unit and delivering such neat pipework and finishes is exactly the level of care and workmanship we want to see. We’ll also make sure your feedback is shared with the solar team for delivering an equally efficient and well-finished installation.
It’s particularly pleasing to hear your comments about the aftercare. Scott and Duncan taking the time to properly explain both systems, the apps and how to get the best from your new technology is such an important part of handing over a renewable energy system.
Thank you again for placing your trust in The Edinburgh Boiler Company for such a significant home energy upgrade. Your recommendation means a great deal to everyone involved, and we hope you enjoy the benefits of your new solar, battery and heat pump systems for many years to come! ☀️🔋🏡
Heat pump install
Everyone was super friendly and knowledgeable, from first sales visits, quotes, heating calculations and office support. Installing heat pump and replacing all pipework and radiators was a mamoth job but the installers were very efficient. I thought it would be much more disruptive than it was. Hopefully nice and cosy now for winter and no more heating oil!
7 september 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
Thank you so much for your fantastic review!
We’re delighted to hear you had such a positive experience with the whole EBC team, from the initial sales visits and heating calculations through to the quotations, office support and final installation.
Replacing the pipework and radiators alongside installing a new heat pump is certainly a mammoth project, so it’s particularly pleasing to hear our installers completed everything efficiently and with far less disruption than you had expected. We know how daunting a project of this size can feel, and making the process as smooth as possible is incredibly important to us.
It’s also fantastic to know you’re now saying goodbye to heating oil! We hope your new heat pump keeps you and your home nice and cosy throughout the winter and for many years to come.
Thank you again for choosing The Edinburgh Boiler Company. We truly appreciate your support and your fantastic feedback!
End to end customer experience
Overall the process from enquiry to installation worked very well.
I appreciated an actual visit in person to get things going.
Abby is a courteous, polite and customer friendly voice on the phone.
Whilst the installation team are no doubt a key focus - and a positive and friendly crew- the scaffolding team should be congratulated also on their customer friendly attitude and care.
9 september 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
Thank you so much for taking the time to leave us such a positive review!
We’re delighted to hear the whole process worked well from your initial enquiry right through to the completed installation. It’s also great to know you valued having someone visit your property in person at the beginning to properly discuss the project.
A special mention to Abby—we’ll make sure your lovely feedback is passed on to her. Being described as courteous, polite and customer-friendly is exactly the impression we want our office team to give every customer.
We’re equally pleased you recognised both our installation team and the scaffolding team. The scaffolders are an important part of delivering a successful project, so it’s fantastic to hear their friendly approach and care for your property stood out too.
Thank you again for choosing The Edinburgh Boiler Company. We truly appreciate your support and your recognition of everyone involved in delivering the complete customer experience!
Annual boiler service carried out in a friendly and efficient manner.
This was a straightforward annual boiler service carried out by Colin in a friendly and efficient manner. This is what I’ve come to expect from this company.
9 september 2026
Antwoord van The Edinburgh Boiler Company
Thank you so much for your fantastic review and for continuing to place your trust in The Edinburgh Boiler Company!
We’re delighted to hear Colin carried out your annual boiler service in the friendly, professional and efficient manner you’ve come to expect from us. We’ll be sure to pass your kind feedback on to him.
It’s particularly rewarding to hear that this level of service has become your expectation of EBC. Consistency is incredibly important to us, and we want every interaction with our team to maintain the same high standards.
Thank you again for your continued support. We really appreciate your loyalty and look forward to looking after your heating system for many years to come!
Highly professional service
Highly professional service, they responded to any questions I had, and kept me updated. The installation went to plan, and there was minimal disruption. The engineer also took the time to explain how the system functions and answer any questions we had.
5 september 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
Thank you so much for your fantastic review!
We’re delighted to hear you received such a professional service and felt well informed throughout the entire process. Being responsive and keeping our customers updated at every stage is a really important part of the experience we aim to provide.
It’s also great to know the installation went exactly to plan with minimal disruption to your home. We’re particularly pleased our engineer took the time at the end to explain how everything works and answer all of your questions, ensuring you were completely comfortable with your new system.
Thank you again for choosing The Edinburgh Boiler Company. We truly appreciate your support and hope you enjoy your new system for many years to come!
Called in an engineer to look at a programming problem
Called in an engineer to look at a programming problem , the appointment was confirmed for the next day , and the engineer ( Paul ) duly arrived along with trainee . The problem was discussed in depth and resetting the programmer was carefully explained to myself and my wife . The preferred temperature and time settings were confirmed and set up . Paul spent time with us explaining the correct procedures for programming our EPH CP4 controller how. Greatly appreciated and a very good service from the Edinburgh Boiler Company .
10 september 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
Thank you so much for taking the time to leave such a detailed and positive review!
We’re delighted to hear we were able to arrange an engineer so quickly and that Paul, along with our trainee, provided such a thorough and helpful service.
It’s particularly great to hear Paul took the time to discuss the issue properly, reset your EPH CP4 controller and carefully explain the programming to both you and your wife. Making sure our customers understand their heating controls and feel confident using them is every bit as important as resolving the initial issue.
We’ll be sure to pass your kind words on to Paul. His patience and willingness to spend the time getting everything set up exactly as you wanted is a great example of the service we aim to provide.
Thank you again for choosing The Edinburgh Boiler Company. We truly appreciate your support!
Brilliant service from start to finish
Brilliant service from start to finish, A full survey was carried out at the initial visit with various options discussed about the placement of the panels ( 28 in total), along with the Sigenergy inverter and batteries. The scaffolding was arranged the day prior to the instal, the installation took 2 days as planned, looks brilliant, really happy with the look and performance of the system. The engineers carrying out the work were very professional, polite and efficient. Would definitely recommend..
8 september 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
Thank you so much for your fantastic review and recommendation!
We’re delighted to hear you had such a positive experience from the initial survey right through to the completion of your solar and battery installation.
With 28 panels alongside the Sigenergy inverter and battery system, this was a substantial project, so it’s great to know everything was carefully planned, the different options were clearly discussed and the installation was completed within the scheduled two days.
We’re particularly pleased to hear how impressed you were with our engineers. Professionalism, politeness and efficiency are standards we expect from everyone representing EBC, and we’ll be sure to share your feedback with the team involved.
Most importantly, it’s fantastic to hear you’re really happy with both the finished look and the performance of your new system.
Thank you again for placing your trust in The Edinburgh Boiler Company. We truly appreciate your recommendation and hope you enjoy the benefits of your new solar and battery system for many years to come! ☀️🔋
Warranty repair sorted without fuss
Had a warranty repair done on my heating system (a pressure valve was faulty), it wasn't urgent so it was a little while between raising the issue and getting it booked in to be fixed but on arrival, Scott the heating engineer sorted the issue promptly.
10 september 2026
Antwoord van The Edinburgh Boiler Company
Thank you so much for taking the time to leave us a great review!
We’re pleased to hear your warranty repair was handled smoothly and that Scott was able to identify and resolve the faulty pressure valve promptly once he attended.
We appreciate your patience regarding the time between initially reporting the non-urgent issue and the repair being booked in. It’s great to know that when Scott arrived, he got everything sorted quickly and without any fuss.
Aftercare and warranty support are an important part of the service we provide, and we want our customers to have confidence that we’ll be there if they need us after their installation.
Thank you again for choosing The Edinburgh Boiler Company. We really appreciate your continued trust and support!
Fantastic job done by this company in…
Fantastic job done by this company in supply and install of my new boiler.
I’d absolutely recommend them for efficiency, technical knowledge, customer service, best and tidy, friendly and helpful.
All done with integrity , which is rare these days, no fluff and no hidden extras.
2 september 2026
Antwoord van The Edinburgh Boiler Company
Thank you so much for your fantastic review and recommendation!
We’re delighted to hear you’re so pleased with the supply and installation of your new boiler and with the service you received from our team throughout.
Your comments about our efficiency, technical knowledge, customer service, tidiness and friendliness are hugely appreciated. However, your mention of integrity is perhaps the biggest compliment of all. Being straightforward with our customers, doing what we say we’ll do and providing clear, transparent pricing with no hidden surprises are standards we take great pride in.
Thank you again for placing your trust in The Edinburgh Boiler Company. We truly appreciate your support and hope your new boiler serves you well for many years to come!
Highly recommend
From the first contact to get a quote to the installation of a new boiler and 3 new radiators yesterday was brilliant. Sean and Shayne did an amazing job fitting the boiler and radiators so happy with the work. I would highly recommend The Edinburgh Boiler Company who provide an amazing service and have fabulous staff.
9 september 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
Thank you so much for your fantastic review and recommendation!
We’re delighted to hear you had such a positive experience from your very first contact with us right through to the installation of your new boiler and three radiators.
A special mention to Sean and Shayne, we’ll make sure your kind words are passed on to them. It’s brilliant to hear you’re so happy with the quality of their work and the service they provided while working in your home.
Your comments about our team being “fabulous staff” mean a great deal to us. Our people are at the heart of The Edinburgh Boiler Company, and feedback like this makes us incredibly proud.
Thank you again for choosing EBC and for your recommendation. We truly appreciate your support and hope you enjoy your new heating system for many years to come
Great quality service
Great quality service, efficient, very friendly & helpful, did a neat job & tidied up after themselves.
1 september 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
Thank you so much for your fantastic review!
We’re delighted to hear you were so pleased with the quality of service you received from our team.
It’s great to know they were efficient, friendly and helpful throughout, completed the work neatly and made sure everything was left clean and tidy afterwards. These are exactly the standards we expect on every job.
Thank you again for choosing The Edinburgh Boiler Company. We truly appreciate your support!
Lillian Burnett
The Edinburgh Boiler Company office staff are amazing. Keeping us informed about the process of my mums new boiler and radiators. Everything we spoke about on the phone was followed up by an email from the office staff. We were given a booklet with information that was clear that told us of the next step of the process as well as phone calls. The procedure of installation went really well and my mum now has a lovely warm house. 5 star to the Edinburgh Boiler Company, thank you so much!
7 september 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
Thank you so much, Lillian, for taking the time to leave such a wonderful review!
We’re delighted to hear that you and your mum felt so well looked after throughout the whole process of having her new boiler and radiators installed.
It’s particularly lovely to hear your comments about our office team. Keeping customers and their families fully informed is incredibly important to us, so knowing that the phone calls, follow-up emails and information booklet made each stage clear and reassuring is fantastic feedback.
Most importantly, we’re delighted the installation went smoothly and that your mum now has a lovely warm and comfortable home. That’s exactly the outcome we want for every customer.
Thank you again for placing your trust in The Edinburgh Boiler Company, Lillian. Your five-star feedback means a great deal to the entire team!
The guys done a great job
The guys done a great job, and were so nice, even doing a wee job for me 5 star from me.!
28 augustus 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
Thank you so much for your fantastic 5-star review!
We’re delighted to hear the guys did such a great job and made a positive impression with their friendly and helpful attitude.
It’s also lovely to hear they were happy to go that little bit further and help you out with an extra wee job while they were there. It’s often the small things that make a real difference to the customer experience.
Thank you again for choosing The Edinburgh Boiler Company. We really appreciate your support!
Top class
We recently had a new heating system installed and the service was excellent from start to finish. We were kept informed each step of the way with great communication from Chelsea. The installation team worked with the minimum amount of disruption to us, and they left the house exactly as they found it. Highly recommend EBC for any work
3 september 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
Thank you so much for your fantastic review and recommendation!
We’re delighted to hear you received an excellent service from start to finish with the installation of your new heating system.
A special mention to Chelsea, we’ll be sure to pass your kind words on to her. Keeping customers informed at every stage is incredibly important to us, so it’s great to know her communication made the whole process clear and straightforward.
We’re equally pleased to hear the installation team worked efficiently with minimal disruption and treated your home with the care and respect we expect, leaving everything exactly as they found it.
Thank you again for choosing The Edinburgh Boiler Company. Your recommendation means a great deal to the whole team, and we hope you enjoy your new heating system for many years to come!
easy to deal with reliable people.
easy to deal with reliable people.
turned up on time and boiler fitted as agreed.
joey the fitter and Deej the guy who removed old flu and repaired wall were both excellent.
no complaints to be honest
24 augustus 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
Thank you so much for your fantastic review!
We’re delighted to hear you found the whole process straightforward and that our team were reliable, arrived on time and completed your new boiler installation exactly as agreed.
A special mention to Joey for the boiler installation and Deej for removing the old flue and making good the wall afterwards. We’ll be sure to pass your kind words on to both of them, it’s great to hear they did an excellent job.
“Easy to deal with and reliable” is exactly how we want our customers to describe their experience with EBC.
Thank you again for choosing The Edinburgh Boiler Company. We truly appreciate your support and hope your new boiler serves you well for many years to come!
Every Key Performance Indicator Exceeded
As a Project Manager with many years of experience in the construction industry, I have developed a clear-eyed, realistic perspective on contractors—I’ve seen the full spectrum, from outstanding to deeply disappointing. So when it came time to choose a partner for our own project, we did not take the decision lightly. After careful consideration of online reviews, local presence, and overall value, we placed our trust in the Edinburgh Boiler Company.
I am genuinely pleased to say we chose exceptionally well.From the very first day, every single operative who entered our home conducted themselves with a rare combination of professionalism and warmth. They were respectful of our space, consistently friendly, impeccably tidy, and clearly highly knowledgeable in their craft. What struck me most, however, was
the quiet pride they took in their work—and in being part of the Edinburgh Boiler Company. That pride was not performative; it was evident in every careful action and thoughtful interaction. They are, without question, a tremendous credit to their organisation.
Punctuality and presentation were faultless—each team arrived on time, in spotless vans, ready to work.
The project progressed seamlessly according to schedule, and the quality of the installation was neat, precise, and thorough. There were no snagging issues to address, no loose ends to chase—just a job completed to the highest standard.
If I were to measure their performance against formal Key Performance Indicators, there is no hesitation in my mind: they would score 100%. But beyond the metrics, what truly stands out is the peace of mind they gave us, and that, for any householder, is priceless.
Thank you to the entire team at Edinburgh Boiler Company for a genuinely first-class experience
6 september 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
Thank you so much for taking the time to leave such an exceptional and detailed review.
Coming from someone with many years of experience in construction and project management, your comments carry particular weight, and we’re incredibly proud to know that our team delivered to the standards you naturally expect from contractors.
What means the most to us is your recognition of our people. Professionalism, respect for our customers’ homes, quality workmanship and pride in representing The Edinburgh Boiler Company are values we work hard to build into our culture. To hear that you saw those qualities consistently in every member of the team who attended your property is a huge compliment.
We’re equally delighted that the project ran seamlessly to programme, with punctual teams, high standards of presentation, precise workmanship and, importantly, no snagging or loose ends at completion.
A 100% score against your KPIs is certainly feedback we’ll be sharing with the entire team! But your comment about the peace of mind we provided is perhaps the greatest compliment of all. Ultimately, that is exactly how we want every customer to feel when they place their trust in us.
Thank you again for choosing The Edinburgh Boiler Company and for such generous recognition of our team. Reviews like this make everyone here incredibly proud of the standards we’re working together to deliver. We truly appreciate your trust and support.
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