Glasgow ( Edinburgh) Boiler Company are such a reliable and helpful company . Installed our 'Ideal' boiler back in 2020 ..Since then annual services have kept things running beautifully .. 'Hope' i... Toon meer
Bedrijf heeft geantwoord
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I recently had a new boiler installed, and I cannot praise the engineers, Robert and Sean, enough. They were highly professional, punctual, and did a fantastic job from start to finish. They took grea... Toon meer
Bedrijf heeft geantwoord
The engineer (Robert ) arrived approx. 9.20 a.m and immediately starting the task in hand I.e. replacing my old boiler and worked solidly until the job was completed, spent time highlighting the... Toon meer
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We used EBC to install solar panels on a flat roof. This included a Duracell(Dura 16) storage battery. From initial contact / survey to installation everything was planned perfectly. On the day th... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Gasinstallatieservice
- ook in
- Airconditioning aannemer
- Boiler leverancier
- Gasbedrijf
- Zonne-energie aannemer
Geschreven door het bedrijf
Diamond accredited installers with both Ideal Boilers and Worcester Bosch, as well as being WHICH Trusted Traders, we're a company you can rely on to get a new boiler, solar or heat pump installed the right way.
Contactgegevens
29/2 Hardengreen Industrial Estate , EH22 3NX, Dalkeith, Verenigd Koninkrijk
- 01315108500
- enquiries@theedinburghboilercompany.com
- theedinburghboilercompany.com
4,9
Uitstekend
3K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 83% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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EBC supplied and fitted replacement…
EBC supplied and fitted replacement boiler for me. Every step of the way, the fitters were, polite, timely and paid particular respect to my home. They explained fully the working functions I needed to be aware off. I would thoroughly recommend if you’re considering a new combo boiler fitted.
15 mei 2026
Antwoord van The Edinburgh Boiler Company
Thank you so much for your fantastic review! We’re delighted to hear you were happy with your new central heating system and that everything—from the boiler and radiators to the pipework and CO alarm, was completed to a high standard in just one day.
It’s great to know both the installation team and office staff were helpful, patient, and supportive throughout the process and follow-up care.
We truly appreciate your kind words, thank you again for choosing The Edinburgh Boiler Company!
Good experience from start to finish
Good experience from start to finish. The Edinburgh Boiler Company supported us through the installation from setting the date as requested and installing a system that was controlled in the same manner as the old system as my mother is old and has memory issues. Scott and Daniel were polite, professional and carried out a good job. I have used The Edinburgh Boiler Company twice now and would have no hesitation in recommending them.
7 mei 2026
Antwoord van The Edinburgh Boiler Company
Thank you so much for your wonderful review and for choosing The Edinburgh Boiler Company again—it really means a lot to us!
We’re especially pleased to hear the team were able to support your mother’s needs by keeping the new system familiar and easy to use. We understand how important that continuity can be, and it’s great to know Scott and Daniel delivered the installation with professionalism, care, and understanding.
Your continued trust and recommendation are truly appreciated. Thank you again from all of us at The Edinburgh Boiler Company!
Needed a boiler replacement and…
Needed a boiler replacement and contacted them for a quote. The price was reasonable, the work was carried out professionally, and I’m very happy with everything.
7 mei 2026
Antwoord van The Edinburgh Boiler Company
Thank you for your kind review! We’re delighted to hear you were happy with the quotation, the professionalism of the installation, and the overall experience.
We really appreciate your feedback and are so pleased everything met your expectations. Thank you again for choosing The Edinburgh Boiler Company!
New Central Heating System.
I had a new boiler, radiators & pipework also CM alarm installed by the Edinburgh Boiler Company in 1 day. The work was done to a high standard and I was happy with the whole experience.The installers and office staff were patient and helpful throughout the experience and follow- up.
20 april 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
Thank you so much for your fantastic review! We’re delighted to hear you were happy with your new central heating system and that everything—from the boiler and radiators to the pipework and CO alarm—was completed to a high standard in just one day.
It’s great to know both the installation team and office staff were helpful, patient, and supportive throughout the process and follow-up care.
We truly appreciate your kind words, thank you again for choosing The Edinburgh Boiler Company!
:Arrived at the appointment time .
:Arrived at the appointment time .
Short chat. Then got on with the job. Described what he would be doing. All done and dusted. NO PROBLEMS.
Short discussion on the work undertaken. Filled in Service book.
Very professional .
12 mei 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
Thank you for your kind review! We’re delighted to hear everything went smoothly from start to finish and that the engineer kept you informed throughout the visit.
It’s great to know the work was carried out professionally and efficiently, with everything fully explained and completed without any issues. We really appreciate your feedback—thank you for choosing The Edinburgh Boiler Company!
From quote to fitting excellent service
From quote to fitting
Very quick.
Staff could not be more helpful
12 mei 2026
Antwoord van The Edinburgh Boiler Company
Thank you for your kind review! We’re delighted to hear the whole process from quotation to installation was quick and smooth, and that our team were so helpful throughout.
We really appreciate your feedback—thank you for choosing The Edinburgh Boiler Company!
Easy to contact
Easy to contact, the person who done the job for us was brilliant new exactly what he doing and was very pleasant I think his name was Sean your reception was also first class, a good job all round. Highly recommend you if asked
7 mei 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
Thank you so much for your lovely review! We’re delighted to hear you found us easy to contact and that Sean made such a positive impression with his professionalism and friendly manner.
It’s also great to know our reception team provided a first-class experience as well. Your recommendation means a lot to us, thank you again for choosing The Edinburgh Boiler Company!
From start to finish (which took a few…
From start to finish (which took a few more days than any of us expected) the Edinburgh Boiler Company provided a first rate service.
Communication from the Office Staff and Engineers was excellent and I felt well informed and personally cared for throughout.
Particular shout out to the two engineers who worked on this; James who installed the boiler, and Martin who attended the following week to troubleshoot a couple of unforseen issues. Their attention to detail and the time each of them spent getting things 'just right' was second to none. I'd recommend The Edinburgh Boiler Company to anyone looking for a new boiler or needing a faulty boiler attended to.
1 mei 2026
Antwoord van The Edinburgh Boiler Company
Thank you so much for your heartfelt review! We’re really sorry to hear about the stress you were under at the time, and we’re so pleased we could step in quickly to help when you needed it most.
It’s wonderful to hear that Martin made such a strong impression—his dedication, care, and attention to detail are exactly what we strive for, and your kind words will mean a lot to him. We’re also glad our office team were able to support you with clear and timely communication throughout.
Your recommendation truly means a great deal to us. Thank you again for choosing The Edinburgh Boiler Company, we’re always here if you need us.
Edinburgh Boiler company just completed…
Edinburgh Boiler company just completed my house with new boiler radiators in all rooms very professional from start to finish workmen all friendly and tidyed up can’t recommend enough!!
6 mei 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
Thank you so much for your wonderful review! We’re delighted to hear you’re happy with your new boiler and radiators, and that the whole experience was professional from start to finish.
It’s great to know the team were friendly, worked to a high standard, and left everything clean and tidy afterwards. Your recommendation means a lot to us, thank you again for choosing The Edinburgh Boiler Company!
New Boiler
Recently bought a new boiler & installation from The Edinburgh Boiler Co. The whole team were excellent. Work has been completed to a very high standard and in a timely manner. Couldn't be happier. Would highly recommend EBC to anyone considering them.
21 april 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
New Boiler
Recently bought a new boiler & installation from The Edinburgh Boiler Co. The whole team were excellent. Work has been completed to a very high standard and in a timely manner. Couldn't be happier. Would highly recommend EBC to anyone considering them.
Excellent service
Excellent service, with professional staff who got the work done quickly and efficiently!
29 april 2026
Antwoord van The Edinburgh Boiler Company
Thank you so much for your kind review! We’re delighted to hear you’re so happy with your new boiler and the service provided by the team. It’s great to know the work was completed to a high standard and in a timely manner.
Your recommendation means a lot to us, thank you again for choosing The Edinburgh Boiler Company!
Antwoord van The Edinburgh Boiler Company
Thank you for your kind review! We’re delighted to hear you were happy with the prompt service and that our team made a positive impression with their polite and professional approach.
We really appreciate your feedback, thank you for choosing The Edinburgh Boiler Company!
Exceptional Service . . . . .
We recently had solar panels installed by The Edinburgh Boiler Company, and the entire experience from start to finish was absolutely exceptional.
From the initial survey carried out by Colin, who was knowledgeable, professional, and incredibly helpful, through to the installation itself, every stage was handled to the highest standard. Gareth, Sam, Robert & Kieran were outstanding during the installation — hardworking, courteous, efficient, and clearly very skilled at what they do. The quality of workmanship and attention to detail were excellent throughout.
A special mention must also go to Anna in the office administration team, who was exceptionally proactive, organised, and efficient. Communication was always prompt and clear, and nothing was ever too much trouble.
It’s rare to come across a company where every single member of the team delivers such a consistently high level of customer service, professionalism, and care. We are absolutely delighted with the end result and would highly recommend The Edinburgh Boiler Company to anyone considering solar panel installation or related services.
Thank you again to the whole team for such a smooth and positive experience!
30 april 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
Thank you so much for your incredible review, Jeff! We’re absolutely delighted to hear that your experience with us, from the initial survey right through to installation, was exceptional.
It’s fantastic to know Colin provided such helpful guidance at the outset, and that Gareth, Sam, Robert, and Kieran delivered a high standard of workmanship on the day. We’ll be sure to pass on your kind words to them, they’ll really appreciate it.
A special thank you as well for recognising Anna’s efforts in the office. Keeping everything organised and ensuring clear communication is a big part of the overall experience, so it’s great to hear that stood out.
Your comments about the consistency across the whole team mean a great deal to us. We truly appreciate your recommendation and are so pleased you’re happy with the end result.
Thank you again for choosing The Edinburgh Boiler Company!
The service from start to finish was…
The service from start to finish was great and joey the boiler fitter was really good at his job
5 mei 2026
Antwoord van The Edinburgh Boiler Company
Thank you for your kind review! We’re delighted to hear you had a great experience from start to finish. It’s especially nice to know Joey made such a positive impression, he’ll be pleased to hear your feedback.
Thanks again for choosing The Edinburgh Boiler Company, we really appreciate your support!
Solar panel review _ poor communications and resolution of issues
After nearly 5 weeks our 2 day solar panel installation is still not finished. When the work started it appeared to be going well, as 4 vans turned up on time and the team got on with the job well, finishing about 70% of the job in one day. They were due to come back on the following Tuesday, but at the weekend I noticed the panels they had brought were the cheaper monofacial and not the bi-facial quoted, and this was one of the reasons for going with Edinburgh Boiler company. I pointed out the mistake and they agreed to fit a suitable bi-facial panel. That was 4 weeks ago. Since then multiple phone calls, emails have not given any indication that replacement panels are on their way. The secondary issue of the battery and inverter fitted being from Givenergy (now in administration) may not have helped matters, but although we've been promised updates, the last contact was on 22nd April, when we were promised an undate the following day. We are extremely disappointed with the lack of communications and cannot recommend, based on our experience to date.
7 april 2026
Review zonder uitnodiging
Upgraded an old system from the 90s
Upgraded an old system from the 90s, the lads were so nice, flat was left clean and tidy, everything was explained so well - the office team checked in a week or so later to see how things were, our bathroom tap pressure had stayed a little high and they said they'd come to adjust it for us - highly recommend!
27 april 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
Thank you so much for your lovely review! We’re delighted to hear you’re happy with your upgraded system and that the team made such a positive impression.
It’s great to know everything was clearly explained and your home was left clean and tidy. We’re also pleased our aftercare team could follow up and arrange to adjust the tap pressure, making sure everything is just right is important to us.
Your recommendation means a lot, thank you again for choosing The Edinburgh Boiler Company!
Just had a new Combi boiler installed…
Just had a new Combi boiler installed by Lee and Shayne who were amazing and made the whole experience a happy one. Always stress over having work carried out in my home but these 2 and the overall service by the Company dispelled all my fears. Thank you
28 april 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
Thank you so much for your kind words! We’re delighted to hear Lee and Shayne made the whole experience a positive one for you. We completely understand that having work carried out in your home can feel stressful, so it’s great to know the team helped put you at ease.
Your feedback means a lot to us, and we’re so pleased you’re happy with both the installation and the overall service. Thank you again for choosing The Edinburgh Boiler Company!
Scott the engineer was so professional…
Scott the engineer was so professional and friendly
13 april 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
Thank you for your kind words! We’re delighted to hear Scott made such a positive impression with his professionalism and friendly approach. He’s a real credit to the team.
Thanks again for choosing The Edinburgh Boiler Company, we really appreciate your support!
Great expierience
Great expierience, quick proffesional job . Very pleasant engineers , kindy explain and answered all the questions. Happy with my new boiler
23 april 2026
Antwoord van The Edinburgh Boiler Company
Thank you for your kind review! We’re delighted to hear you had a great experience and that the job was completed quickly and professionally. It’s great to know the engineers were pleasant, took the time to explain everything, and answered all your questions.
We’re so pleased you’re happy with your new boiler, thank you again for choosing The Edinburgh Boiler Company!
Service was brilliant and Colin was really professional
Service was brilliant and Colin was really professional. He also give us great advice and his customer service was amazing.
13 april 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
Thank you for your lovely review! We’re delighted to hear you received brilliant service and that Colin made such a positive impression. It’s great to know his professionalism, advice, and customer care stood out.
We truly appreciate your feedback, thank you for choosing The Edinburgh Boiler Company!
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