Yes communication with this company is poor . Delivery should have been within 3-5 days . All I get is a receipt the day I bought it, then waiting for a despatch order but nothing for days so I cal... Toon meer
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Lees wat reviewers zeggen
I ordered 2 x black rugs & received 2 x blue rugs. When I raised it they stated that colour is within their acceptable variation therefore would be a change of mind return meaning I pay shipping & a 2... Toon meer
The rug I received is wonderful and exactly how I thought it would look. Rug arrived in a timely manner and I couldn’t be happier!
Delivered in good time, perfect condition, great quality, I love it, love it!. While waiting I thought, oh, I didn't check the size, is it going to be surprisingly small, but no, it's huge, I love it!... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Sydney Flooring Specialist, supplying hybrid flooring, laminate flooring, engineered timber flooring and rugs
Contactgegevens
22/24 Garling Rd, 2148, Kings Park, Australië
- (02) 9671 4031
- sales@theflooringguys.com.au
- theflooringguys.com.au
3,9
Goed
314 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great website nice choices and sizes…
Great website nice choices and sizes and delivery was good . Very happy with the rug and colour
28 oktober 2022
Excellent price and easy to deal with
We ordered 102 boxes of flooring online and was ready for collection within days whole process was easy and we saved money.
5 november 2022
Disappointed
Showed item available on website but days later after I had paid for it I received an email saying it was out of stock. So frustrating as I needed this for a housewarming gift.
28 oktober 2022
Good price for quality rug
Good price for quality rug, fast dispatch and delivery! They also have a rage of payment options which was great to see.
20 oktober 2022
Happy Turkish Rugs...
Hi Flooring Guys, I ordered three rugs on 15 Aug 22,
received Invoice & paid through Paypal on 15 Aug 22.
The delivery/service, communication was good - rugs arrived 22 Aug 22. Excellent...
We also received 'Order complete' Invoice on 1 Oct 22 although we had paid account - oversight a bit of a worry.
Attempted last review but was difficult - separate reviews for 3 rugs & requiring photos.
Otherwise all well - very happy with purchase, Sandra
15 augustus 2022
Excellent range of flooring and easy to…
Excellent range of flooring and easy to navigate website. Ordering was a breeze.
My only criticism is that the delivery drivers require assistance at destination to unload. I didn’t have anyone at home to help and I’m not the strongest person on the team. Thankfully, they arranged for an additional driver to attend to help unload. Easy.
17 oktober 2022
I excellent rug, great service!am so happy with my rug from The…
I am so happy with my rug from The Flooring Guys. Service was great and it arrived very quickly. It is excellent quality and just as the picture presented. I love the colours and the pike is very soft and luxurious. Thanks for a great purchase!
11 augustus 2022
Happy with product and price
Happy with product and price, good communication. Would definitely use The Flooring Guys again.
1 oktober 2022
Great service product described received
31 augustus 2022
Great flooring options to suit all budgets.
After the February floods here in Lismore I approached Oaten's in Casino for help with new flooring. They had many options at various prices. I was able to choose vinyl planking that matched perfectly with the teak hardwood floors found in the rest of the house for the laundry area and a gorgeous soft pile carpet for a bedroom. Both were very reasonably priced.
31 augustus 2022
Very fast delivery and good value rug
Very fast delivery and good value rug. Perfect size. Looks great.
19 augustus 2022
Lovely customer service
Lovely customer service, fast and easy returns service. My rug is lovely thank you.
19 augustus 2022
Increased price by 30% after placing order
Ordered and paid in full for some Hybrid flooring from their website for pickup from their Sydney store (which was the only pickup option on site). An hour later they called and said that there is an additional interstate delivery fee of over $60!!! (I was collecting the item from their shop) This extra fee increased the overall price by 30%!!. The web site makes no mention of a huge surcharge if you don't order a certain amount, the website also mentions a 5% discount if you follow their instagram which does not work either. They did refund straight away without delay, but their web site is very deceptive to make it look like they are good prices but they are not. The only contact number is a 1300 number but when I called it I just got a mobile phone message bank, so not even sure if they have a land line, they did call me back from a mobile number shortly after. I'll not be going back regardless of what "great price"they have on their web site.
14 juli 2022
Review zonder uitnodiging
Difficult order made easy by Vincent.
There were delays with availability from the supplier due to selecting a less popular colour which was not in stock at the time and had to be manufactured but Vincent kept me updated and delivered in the timeframe promised. Was up front and honest about likely longer lead times and gave me the option to rescind my online order if they did not suit my needs. Vincent also arranged to consolidate different orders I made weeks apart into a single order so I would only pay a single delivery fee.
28 juni 2022
Very quick to sent
Very quick to sent , received goods in perfect order, would use this company again. Karen
27 juni 2022
Amazing service, price and quality of product
Purchased the NSW Spotted Gum Hybrid flooring in Brisbane for a new house.
The floor looks amazing.
Quality of product, price and service excellent.
I cannot recommend highly enough.
If you are looking for flooring in Brisbane, don't go anywhere else.
15 juni 2022
Review zonder uitnodiging
Very helpful and quick
10 juni 2022
Our recently laid laminate floor…
Our recently laid laminate floor downstairs was swelling due to all the rain/moisture. Leo addressed the problem and spent several hours fixing it for us. The result is great and he was very friendly, helpful and professional at all times
9 juni 2022
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