Sophie has created wonderful unique products. I have purchased the sweet smokin bourboun range for my niece and she adores it. My personal favourite is the darjeeling range. Delivery is prompt packagi... Toon meer
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I absolutely love The Flora Lab's Renaissance Man scent, it's genuinely gorgeous and has quickly become one of my favourites. The fragrance is beautifully balanced, long-lasting and always gets co... Toon meer
I was so pleased to receive my first Flora Lab package over the weekend, just a few days after placing the order. It came beautifully packaged, and I'm already planning my next purchase! Lovely small... Toon meer
Brought my first candles when Floralab was exhibiting at the NEC Food Show and have continue to make further purchases since. The Sicilian Sunbeam is exquisite and my favourite and the smell is so ca... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Say Hello to The Flora Lab | Hand poured, natural-wax candles. Proudly championing plant based waxes, such as coconut, rapeseed and soy, we tailor each candle to a bespoke wax blend; the secret to the perfect, sustainable candle. But we're not just candles. Our signature lines include soy derived room diffusers, botanical wax melts and ofcourse lots of lovely gift boxes.
Contactgegevens
Verenigd Koninkrijk
- hello@thefloralab.com
- thefloralab.com
4,8
Uitstekend
222 reviews
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Sophie has created wonderful unique…
Sophie has created wonderful unique products. I have purchased the sweet smokin bourboun range for my niece and she adores it. My personal favourite is the darjeeling range. Delivery is prompt packaging is professional and ordering is so easy. And if you have any queries Sophie is always there to help.
18 juni 2026
Lovely products
Lovely products - great quality and would recommend!
24 juni 2026
Review zonder uitnodiging
These are beautiful scents
8 juni 2026
I absolutely love The Flora Lab's Renaissance Man Room Perfume
I absolutely love The Flora Lab's Renaissance Man scent, it's genuinely gorgeous and has quickly become one of my favourites. The fragrance is beautifully balanced, long-lasting and always gets compliments.
I've also had a fantastic experience with the business itself. Sophie is incredibly helpful, friendly, and goes above and beyond to provide excellent customer service. It's clear how much care and passion goes into everything they do.
I would highly recommend The Flora Lab to anyone looking for unique, high-quality fragrances while supporting a wonderful small business. I'll definitely be purchasing again!
10 juni 2026
Review zonder uitnodiging
Well thought out products with botanical ingredients
Well thought out products with botanical ingredients. Tried 'Wonderland' and 'Alpine Air'; both are excellent.
15 mei 2026
Antwoord van the flora lab
Hey Sooja, just a little thank you so much for choosing to trust us with your scents, and a furhter thanks for your 5* review. These reviews honestly mean so much to us, so we're so grateful. Have a great day and hope to see you back with us soon! Sophie x
Smells wonderful burns nicely does keep…
Smells wonderful burns nicely does keep away mossies etc
29 mei 2026
Antwoord van the flora lab
Thank you so much Yvonne, it is so appreciated! i hope you have a wonderful bug free summer! Sophie x
product is lovely.....but was shocked…
product is lovely.....but was shocked by the import duties I had to pay for delivery to Ireland!
24 april 2026
Antwoord van the flora lab
Hey Aoife,
I'm genuinely so sorry about this; while import duties aren't our fault, you've highlighted something that we need to become better at communicating for customers outside of the UK. Our Irish dispatch centre is on the way soon I promise, but in the meantime, we're going to sort this.
I'm going to drop you an email now, if you could keep an eye out for it, that would be amazing.
Sophie x
5 Star First Order 🌟
I was so pleased to receive my first Flora Lab package over the weekend, just a few days after placing the order. It came beautifully packaged, and I'm already planning my next purchase! Lovely small business, that cares about the planet and their customers. Will be buying again, and recommending to friends! Thankyou!
22 april 2026
Wonderful scent Alpine Air- got as a…
Wonderful scent Alpine Air- got as a gift and am restocking !
Love your eco friendly packaging - potatoes starch pellets to protect candle - lovely design too on boxes
Will deffo be using you again
12 april 2026
Antwoord van the flora lab
Hey Annie, thank you so much for your review (and order). Both mean so much, and I'm so glad you love Alpine Air, it is truly gorgeous! Have a wonderful day, Sophie xx
Fantastic products and great service!
10 april 2026
Antwoord van the flora lab
Diana, thank you so much for your kind words, it means the world! I hope you absolutely adore your candles and I can't wait to welcome you back to The Flora Lab soon! x
Antwoord van the flora lab
Heya Kate, thank you so much for your order and your review, it means the absolute world! I hope you have a wonderful day and looking forward to welcoming you back to The Flora Lab soon! Sophie x
Beautiful smell
Beautiful packaging. It has a personal but professional touch. Of course the smell is divine (tomato, basil, cucumber). And a little freebie to boot. Very happy with my wax melts. Will definitely purchase more! 😊
28 februari 2026
Antwoord van the flora lab
Heya Stephanie, thank you so much for your order of Flora's Florist (and your really kind review!) Both mean the absolute world and I can't wait to welcome you back to The Flora Lab soon. Sophie x
Lovely product and excellent service
Lovely product and excellent service. I was kept informed of the status of my order up to the point of delivery which was bang on time.
19 februari 2026
Antwoord van the flora lab
Heya Lynda, we love to hear it! I hope you have absolutely loved your products and I hope to see you soon. Kindest, Sophie x
Absolutely fabulous service
Absolutely fabulous service, candles arrived well packed and smelling amazing. Thank you.
15 februari 2026
Antwoord van the flora lab
Hey Emma, thank you so much for your kind review, it honestly means the world! I hope you love your candles and can't wait to welcome you back to The Flora Lab soon xx
Really amazing scents that last and…
Really amazing scents that last and excellent quality. Bought some candle wax at a market and have shopped again on line because so superior to other products
14 februari 2026
I'm a bit disappointed
I'm a bit disappointed, as I was really looking forward to experiencing this company's offerings after reading so many wonderful reviews and admiring their attractive products. I decided to purchase the Christmas candle, but its fragrance is barely noticeable. Now, I'm hesitant to try another candle from them.
28 december 2025
Review zonder uitnodiging
Antwoord van the flora lab
Heya Helen,
Thank you so much for taking the time to share your feedback, and we’re really sorry to hear that your experience didn’t meet expectations for your Christmas candle. We completely understand how disappointing it is when you’re looking forward to a candle and the fragrance doesn’t come through as you hoped.
Our candles are created with plant based waxes (this one in particular is made with a coconut & rapeseed wax) and it's true that in comparison to parrafin counterparts, the scent can be more subtle, especially if you’re used to stronger fragrances. We do our best and try to create the best scented candles possible but your feedback is genuinely helpful and something we take seriously.
We’d really love the opportunity to make this right and help you find a scent that suits you better. As we haven’t been able to locate your order, please do reach out to us directly at hello@thefloralab.com (pop my name, Sophie, in the title) with any details you have, and I'll ensure we make it right :)
Thank you again for giving us a try—we truly hope we can restore your confidence in The Flora Lab.
Warmest wishes,
Sophie x
The items are stunning and have a…
The items are stunning and have a fantastic fragrance. The communication is efficient, and the delivery is speedy. A few years back, I met this wonderful woman at the NEC Gardeners World show. She's delightful and deeply passionate about her creations and products. I've been a loyal customer ever since.
26 december 2025
Review zonder uitnodiging
Antwoord van the flora lab
Amy, thank you so verymuch, this review has really warmed my soul. Thank you so much for taking the time to be such a cheerleader for us, it really does mean the world. I hope you have the most magical Christmas and I can't wait to see you back at The Flora Lab next year xx
Beautifully packaged products which smell divine
Beautifully packaged products which smell divine! Customer support response was very speedy and extremely helpful when seeking clarification around delvery. I have done a lot of my Christmas shopping here- would highly recommend! Thank you :-)
28 november 2025
Antwoord van the flora lab
Hannah, thank you so very much for the kind words- and always feel free to reach out to ask questions, I love any excuse for a chat. I hope everyone loved their Christmas pressies and I can't wait to see you back at Flora Lab HQ soon :)
Thank you to the team at Flora Lab for…
Thank you to the team at Flora Lab for their great customer service. From the online ordering process through to delivery everything went perfectly. Not able to comment on the actual scents as the gift set is a present for an event later this month! However, based on reports from friends and subtle hints from my partner they will go down well. Great job.
25 november 2025
Antwoord van the flora lab
Heya John, Just a little thank you from me, Sophie, the brand owner for placing your trust in us and ordering your Christmas goodies with us. It genuinely means the world and I hope there were some very happy people around your Christmas tree. Kindest regards, Sophie x
Another gorgeous order from The Flora…
Another gorgeous order from The Flora Lab. Wouldn't go anywhere else now.
27 november 2025
Antwoord van the flora lab
Thank you so much Gemma, always a delight! Hope you had a wonderful Christmas, Sophie x
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