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The Fuel Store Reviews 

367
•
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Brilliant company to deal with. No hard sell. Took the time to understand our needs. Our account manager W**** is outstanding. She has a nice relaxed and calm approach and is very quick to respond to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

As a new Manager to the Fuel Industry, I needed access to the full dashboard and had lots of questions regarding fuel cards, Pin's, processes, reports and a lot more. The team, and Trinity in particul... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Friendly enough staff, got the card but unfortunately had to change fuel type. Since was petrol it wouldn’t have a discount and I’d still have to pay the yearly fee. So I said I’d leave the account, I... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We have been using The Fuel Store as our fuel card supplier for the last 12 months and have been very pleased with the service they provide. Our account manager "Better call" Saul has always been ther... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Brandstofleverancier
  2. ook in
  3. Business to Business-service
  4. Energieleverancier
  5. Laadstation voor elektrische voertuigen
  6. Telematicadienst

Over The Fuel Store

Geschreven door het bedrijf

The Fuel Store is an independent fuel card and fleet management company built for UK businesses of every size, from sole traders to national fleets.

We offer a straightforward proposition: better prices at the pump, less time spent on fuel admin, and support from people who know the industry. Our fuel cards are accepted at thousands of forecourts nationwide, and our EV charge card covers the UK's largest public charging network.

What makes us different is how we work. Our pricing is fixed every Monday and does not change mid-week. While other providers move their prices up and down throughout the week, our clients always know what they are paying. That means no surprises, and proper forecasting for your business. You get consolidated invoicing, dedicated account management, and access to the full range of fuel card products on the market, not just the ones that suit us to sell.

Beyond fuel, we help businesses manage vehicle compliance and reduce their environmental impact through our Clean Air Partnership, which helps fleets offset emissions and work towards cleaner operations.

We are independent, which means our advice is straightforward. We find the right card for your fleet, not the easiest one to recommend.

If you want a fuel card provider that treats you like a business rather than a transaction, we would like to hear from you.

More from The Fuel Store

Geschreven door het bedrijf

Fuel Cards Built for British Business
We have been helping UK businesses take control of their fuel costs since 2016. Whether you run a single van or a large fleet, we make fuel management simple, transparent, and stress-free.
Our Price Promise
Every Monday we set a fixed fuel price that stays locked in for the full week. No mid-week changes, no surprises at the pump. Just a rate you can plan around and trust.
Everything in One Place
Our online portal gives you instant access to HMRC-approved invoices, card management, spend reporting, and fleet insights. Less time on admin, more time running your business.
Real Fleet Intelligence
Our telematics and Fuel Insights tools give you genuine visibility into how your fleet is performing. Track driver behaviour, monitor fuel usage, and spot savings you did not know were there.
Switching is Simple
Our team handles the process from start to finish. Most businesses are up and running within days, with a dedicated account manager on hand whenever you need them.

Our Price Promise

Fixed weekly fuel prices, set every Monday.

Unlike many fuel card providers, we lock in your rate for the full week. No mid-week changes, no nasty surprises at the pump. What you see on Monday is what you pay all week.

Contactgegevens

SAVE ON EVERY LITRE WITH A FUEL CARD

Fixed weekly prices, no hidden fees. Built for fleets of all sizes.

4,2

Goed

TrustScore 4 uit 5

367 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

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4,2

Alle reviews

(367)

36 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

I had a fantastic experience with The…

I had a fantastic experience with The Fuel Store. Naomi was excellent from the start and continues to check in to check everything is ok with our account. She was professional, friendly, and went above and beyond to ensure everything was perfect. Plus, their pricing is more affordable compared to other providers, making it a great value, win,win!

18 december 2024
Review zonder uitnodiging
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Antwoord van The Fuel Store

Thank you for taking the time to write such a great review Sarah. We pride ourselves in providing the best possible service and I will pass on your kind words to Naomi. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.

Beoordeeld met 5 van de 5 sterren

Excellent service very helpful

Excellent service very helpful

25 november 2024
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Antwoord van The Fuel Store

Thank you for your lovely review Philip. We pride ourselves in providing the best possible service. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.

Beoordeeld met 5 van de 5 sterren

Great company to work with

Great company to work with, staff amazing, always helpful and polite, well done keep up the good work

5 december 2024
Review zonder uitnodiging
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Antwoord van The Fuel Store

Thank you for your lovely review Simon. We pride ourselves in providing the best possible service. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.

Beoordeeld met 5 van de 5 sterren

Highly recomended

Competitive prices and really helpful and friendly staff

18 november 2024
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Antwoord van The Fuel Store

Thank you for your lovely review Filofteia. We pride ourselves in providing the best possible service. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.

Beoordeeld met 5 van de 5 sterren

Naomi is a fantastic customer manager

Naomi is a fantastic customer manager. Nothing has been too much trouble and she has gone above and beyond to help our company with our fuel solutions.

28 november 2024
Review zonder uitnodiging
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Antwoord van The Fuel Store

Thank you for taking the time to write such a lovely review Hollie. We pride ourselves in providing the best possible service and I will pass on your kind words to Naomi. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.

Beoordeeld met 5 van de 5 sterren

A good experience.

Our experience was good, Saul looked after us very well. Our new cards were sent out and change of tariff arranged extremely smoothly, no problems. I would recommend The Fuel Store.

5 november 2024
Review zonder uitnodiging
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Antwoord van The Fuel Store

Thank you for your lovely review Wallers. We pride ourselves in providing the best possible service. Saul is a dedicated Account Manager and I will pass on your kind words. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.

Beoordeeld met 5 van de 5 sterren

Top Notch Service

The whole service and customer care couldn't be better, Dale Birch our Account Manager has been brilliant, he's worked closely with us to understand our card user requirements and to ensure we're benefiting from the best rates available. Communication either by email or telephone are always handled promptly and efficiently. Thank you for going above and beyond Dale, I really appreciate all your efforts. LW

31 oktober 2024
Review zonder uitnodiging
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Antwoord van The Fuel Store

Thank you for your lovely review Louise. We pride ourselves in providing the best possible service and I will pass on your kind words. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.

Beoordeeld met 5 van de 5 sterren

Outstanding service

We have used a fuel company over the years and overlooked the prices but having transitioned to The Fuel Store this was the best move our company has ever done. Harry Fletcher was so efficient and informative of the process, never too slow in replying to emails but always picked up the phone to check in on us. Absolute 5* customer service. Dale Birch, accounts manager, again, very informative over the phone, easily contactable and nothing is a problem. Questions are answered promptly, price updates on a weekly basis which is great as we never had this service previously. I cannot praise these guys or the Fuel Store enough. Check your PPL prices people as this company smashes it on prices and customer service.

23 oktober 2024
Review zonder uitnodiging
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Antwoord van The Fuel Store

Thank you for taking the time to write such a lovely lovely review Vicky. We pride ourselves in providing the best possible service and I will pass on your kind words to everyone. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.

Beoordeeld met 5 van de 5 sterren

Quick and Easy

18 oktober 2024
Review zonder uitnodiging
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Antwoord van The Fuel Store

Thank you for your lovely review Adam. We pride ourselves in providing the best possible service. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.

Beoordeeld met 5 van de 5 sterren

Happy Customer

My query was answered in a timely manner and dealt with no problems at all. Great Service

14 oktober 2024
Review zonder uitnodiging
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Antwoord van The Fuel Store

Thank you for your lovely review. We pride ourselves in providing the best possible service. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.

Beoordeeld met 5 van de 5 sterren

Amazing service from Dale Birch

Amazing service from Dale Birch. Very friendly and professional. He goes out of the way to assist and shows real care to help our business. Nothing is too much trouble for him. Many thanks Dale. :-) From DC.

16 oktober 2024
Review zonder uitnodiging
Logo The Fuel Store

Antwoord van The Fuel Store

Thank you for your lovely review. We pride ourselves in providing the best possible service and I will pass on your kind words. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.

Beoordeeld met 5 van de 5 sterren

Great service from Ness today.

Great service from Ness today.

16 oktober 2024
Review zonder uitnodiging
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Antwoord van The Fuel Store

Thank you for your lovely review. We pride ourselves in providing the best possible service. If you require any further assistance please don't hesitate to contact us. Craig @ The Fuel Store.

Beoordeeld met 5 van de 5 sterren

Chris Tibbetts and the team have…

Chris Tibbetts and the team have provided top notch customer service from day one. I also appreciate the transparent pricing with no hidden charges or undeclared increases!

14 oktober 2024
Review zonder uitnodiging
Logo The Fuel Store

Antwoord van The Fuel Store

Thank you for your lovely review. We pride ourselves in providing the best possible service. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.

Beoordeeld met 5 van de 5 sterren

Great Company

Great Company, they really helped me out, highly recommended.

1 oktober 2024
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Antwoord van The Fuel Store

Thank you for your lovely review Kwame. We pride ourselves in providing the best possible service. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.

Beoordeeld met 5 van de 5 sterren

Niall answered my query quickly

Niall answered my query quickly

8 oktober 2024
Review zonder uitnodiging
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Antwoord van The Fuel Store

Thank you for your lovely review Martyn. We pride ourselves in providing the best possible service. I will pass on your kind words to Niall. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.

Beoordeeld met 5 van de 5 sterren

Great support from The Fuel Store

Great support from The Fuel Store, especially from our Account Manager Saul Augustus-Dore. Easy to use website, prompt weekly fuel price notifications, and any issues addressed quickly by a knowledgeable team who know and understand the industry.

2 oktober 2024
Review zonder uitnodiging
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Antwoord van The Fuel Store

Thank you for your lovely review Kirsty. We pride ourselves in providing the best possible service. Saul is a dedicated Account Manager and I will pass on your kind words. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.

Beoordeeld met 5 van de 5 sterren

Niall great support

1 oktober 2024
Review zonder uitnodiging
Logo The Fuel Store

Antwoord van The Fuel Store

Thank you for your lovely review Ka. We pride ourselves in providing the best possible service. I will pass on your kind words to Niall. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.

Beoordeeld met 5 van de 5 sterren

Niall was very helpful and thorough…

Niall was very helpful and thorough solving my issue, thank you Niall.

25 september 2024
Review zonder uitnodiging
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Antwoord van The Fuel Store

Thank you for your lovely review Osama. We pride ourselves in providing the best possible service. I will pass on your kind words to Niall. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.

Beoordeeld met 5 van de 5 sterren

Very helpful gave me all the…

Very helpful gave me all the information I needed plus went through it all with me over the phone to make sure I was able to do it on the laptop.

25 september 2024
Review zonder uitnodiging
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Antwoord van The Fuel Store

Thank you for your lovely review Becky. We pride ourselves in providing the best possible service. If you require any further assistance please don't hesitate to contact us. Maggie @ The Fuel Store.

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