Brilliant company to deal with. No hard sell. Took the time to understand our needs. Our account manager W**** is outstanding. She has a nice relaxed and calm approach and is very quick to respond to... Toon meer
Bedrijf heeft geantwoord

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Brilliant company to deal with. No hard sell. Took the time to understand our needs. Our account manager W**** is outstanding. She has a nice relaxed and calm approach and is very quick to respond to... Toon meer
Bedrijf heeft geantwoord
As a new Manager to the Fuel Industry, I needed access to the full dashboard and had lots of questions regarding fuel cards, Pin's, processes, reports and a lot more. The team, and Trinity in particul... Toon meer
Bedrijf heeft geantwoord
Friendly enough staff, got the card but unfortunately had to change fuel type. Since was petrol it wouldn’t have a discount and I’d still have to pay the yearly fee. So I said I’d leave the account, I... Toon meer
Bedrijf heeft geantwoord
We have been using The Fuel Store as our fuel card supplier for the last 12 months and have been very pleased with the service they provide. Our account manager "Better call" Saul has always been ther... Toon meer
Bedrijf heeft geantwoord
Geschreven door het bedrijf
The Fuel Store is an independent fuel card and fleet management company built for UK businesses of every size, from sole traders to national fleets.
We offer a straightforward proposition: better prices at the pump, less time spent on fuel admin, and support from people who know the industry. Our fuel cards are accepted at thousands of forecourts nationwide, and our EV charge card covers the UK's largest public charging network.
What makes us different is how we work. Our pricing is fixed every Monday and does not change mid-week. While other providers move their prices up and down throughout the week, our clients always know what they are paying. That means no surprises, and proper forecasting for your business. You get consolidated invoicing, dedicated account management, and access to the full range of fuel card products on the market, not just the ones that suit us to sell.
Beyond fuel, we help businesses manage vehicle compliance and reduce their environmental impact through our Clean Air Partnership, which helps fleets offset emissions and work towards cleaner operations.
We are independent, which means our advice is straightforward. We find the right card for your fleet, not the easiest one to recommend.
If you want a fuel card provider that treats you like a business rather than a transaction, we would like to hear from you.
Geschreven door het bedrijf

Fixed weekly fuel prices, set every Monday.
14th Floor, Bank House, 8 Cherry Street, B2 5AL , Birmingham, Verenigd Koninkrijk
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
We switched to The Fuel Store some time in 2022 and the pricing and customer service has far exceeded that of Allstar. Our Account Manager Saul Augustus-Dore goes above and beyond every time and is always available to help with any queries in record time.

Antwoord van The Fuel Store
Our Account Manager At the Fuel Store is Saul Augustus- Dore and he is excellent at his job.
He replies to my emails very promptly and is very helpful and professional.
He sorts out any issues and keeps me updated on the progress.

Antwoord van The Fuel Store
Steve at The Fuel store has been informative from day one. Gave me comparisons, answered any questions I had and has checked in with me on a weekly basis to make sure all running smoothly. Much better than the last fuel company!! Will miss the weekly check in but I know where you are if we have any questions! thank you

Antwoord van The Fuel Store
Prices are always very competitive and Saul(account manager) always goes the extra mile to help. He recently suggested an extra fuel card as we have one member of staff who usually fills up at a station not on the regular list.This will save even more money and hassle. I can highly recommend the Fuel Store.

Antwoord van The Fuel Store
Representative fully answered my queries, provided further information, was very polite and took the time to understand my query and check it had been resolved.

Antwoord van The Fuel Store
Maggie was clear and precise with my enquiry and was dealt with very quickly

Antwoord van The Fuel Store
Very clear and concise explanation on the process fuel card usage

Antwoord van The Fuel Store
Very helpful, Maggie was patient, efficient and friendly.

Antwoord van The Fuel Store
The Fuel Store have competitive prices and do not charge ridiculous admin fees if we haven't used our cards. I previously had a problem with billing as I was expected to log into the portal to obtain our bill which is not feasible with over 300 suppliers all with portals. Since speaking with Niall, I now receive our bill by email on a regular basis. Niall's customer service is impeccable, he always goes above and beyond to assist us.

Antwoord van The Fuel Store
The Fuel Store Ltd is a great company, is help me to have a card fuel for my business S&N Transport Ltd. Now I'm happy and proud with my fuel card .
Thank you The Fuel Store Ltd.

Antwoord van The Fuel Store
Niall was very helpful in explaining how the process worked and he answered all the questions very calmly and in detail.
Thank you Naill.

Antwoord van The Fuel Store
Nail was great at answering the questions I had. Talked me through the process and made life easy for me.

Antwoord van The Fuel Store
We have been using The Fuel Store as our fuel card supplier and have been very pleased with the service they provide. Our account manager Saul has always been there for our queries, helpful, polite and always goes the extra mile for us. We would definitely recommend their service to anyone looking for full cards for their company fleet.

Antwoord van The Fuel Store
Nice customer service provided and solved my problem efficiency.

Antwoord van The Fuel Store
My query was dealt with very quickly & efficiently and the customer service advisor was friendly and helpful

Antwoord van The Fuel Store

Antwoord van The Fuel Store
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.