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The Fuel Store Reviews 

367
•
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Brilliant company to deal with. No hard sell. Took the time to understand our needs. Our account manager W**** is outstanding. She has a nice relaxed and calm approach and is very quick to respond to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

As a new Manager to the Fuel Industry, I needed access to the full dashboard and had lots of questions regarding fuel cards, Pin's, processes, reports and a lot more. The team, and Trinity in particul... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Friendly enough staff, got the card but unfortunately had to change fuel type. Since was petrol it wouldn’t have a discount and I’d still have to pay the yearly fee. So I said I’d leave the account, I... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We have been using The Fuel Store as our fuel card supplier for the last 12 months and have been very pleased with the service they provide. Our account manager "Better call" Saul has always been ther... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Brandstofleverancier
  2. ook in
  3. Business to Business-service
  4. Energieleverancier
  5. Laadstation voor elektrische voertuigen
  6. Telematicadienst

Over The Fuel Store

Geschreven door het bedrijf

The Fuel Store is an independent fuel card and fleet management company built for UK businesses of every size, from sole traders to national fleets.

We offer a straightforward proposition: better prices at the pump, less time spent on fuel admin, and support from people who know the industry. Our fuel cards are accepted at thousands of forecourts nationwide, and our EV charge card covers the UK's largest public charging network.

What makes us different is how we work. Our pricing is fixed every Monday and does not change mid-week. While other providers move their prices up and down throughout the week, our clients always know what they are paying. That means no surprises, and proper forecasting for your business. You get consolidated invoicing, dedicated account management, and access to the full range of fuel card products on the market, not just the ones that suit us to sell.

Beyond fuel, we help businesses manage vehicle compliance and reduce their environmental impact through our Clean Air Partnership, which helps fleets offset emissions and work towards cleaner operations.

We are independent, which means our advice is straightforward. We find the right card for your fleet, not the easiest one to recommend.

If you want a fuel card provider that treats you like a business rather than a transaction, we would like to hear from you.

More from The Fuel Store

Geschreven door het bedrijf

Fuel Cards Built for British Business
We have been helping UK businesses take control of their fuel costs since 2016. Whether you run a single van or a large fleet, we make fuel management simple, transparent, and stress-free.
Our Price Promise
Every Monday we set a fixed fuel price that stays locked in for the full week. No mid-week changes, no surprises at the pump. Just a rate you can plan around and trust.
Everything in One Place
Our online portal gives you instant access to HMRC-approved invoices, card management, spend reporting, and fleet insights. Less time on admin, more time running your business.
Real Fleet Intelligence
Our telematics and Fuel Insights tools give you genuine visibility into how your fleet is performing. Track driver behaviour, monitor fuel usage, and spot savings you did not know were there.
Switching is Simple
Our team handles the process from start to finish. Most businesses are up and running within days, with a dedicated account manager on hand whenever you need them.

Our Price Promise

Fixed weekly fuel prices, set every Monday.

Unlike many fuel card providers, we lock in your rate for the full week. No mid-week changes, no nasty surprises at the pump. What you see on Monday is what you pay all week.

Contactgegevens

SAVE ON EVERY LITRE WITH A FUEL CARD

Fixed weekly prices, no hidden fees. Built for fleets of all sizes.

4,2

Goed

TrustScore 4 uit 5

367 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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4,2

Alle reviews

(367)

36 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

We have been using The Fuel Store as…

We have been using The Fuel Store as our fuel card supplier for the last 12 months and have been very pleased with the service they provide. Our account manager "Better call" Saul has always been there for our queries and always goes the extra mile for us. We would definitely recommend their service to anyone looking for full cards for their company fleet.

5 september 2024
Review zonder uitnodiging
Logo The Fuel Store

Antwoord van The Fuel Store

Thank you for your lovely review John. We pride ourselves in providing the best possible service. Saul is a dedicated Account Manager and I will pass on your kind words. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.

Beoordeeld met 5 van de 5 sterren

No 1 Employee.

Very quick response for my query which needed dealt with asap. Niall is a Fuel Store Legend and deserves a wage rise for his commitment to customer satisfaction.

3 september 2024
Review zonder uitnodiging
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Antwoord van The Fuel Store

Thank you for your lovely review Del. We pride ourselves in providing the best possible service. I will pass on your kind words to Niall. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.

Beoordeeld met 5 van de 5 sterren

Well mannered polite understanding…

Well mannered polite understanding completely understandable

29 augustus 2024
Review zonder uitnodiging
Logo The Fuel Store

Antwoord van The Fuel Store

Thank you for the lovely review, we appreciate your time and if you need any further assistance, please do not hesitate to contact us. Ness @ The Fuel Store.

Beoordeeld met 5 van de 5 sterren

Quick service

Quick service. Informative and quick responses to queries.

12 augustus 2024
Logo The Fuel Store

Antwoord van The Fuel Store

Thank you for your lovely review Patrick, we pride ourselves in providing the best possible service. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.

Beoordeeld met 5 van de 5 sterren

Saul at the Fuel Store has been…

Saul at the Fuel Store has been amazing. He is very helpful and puts you in the right direction. He has given our Company lots of great advice and is quick in coming back and efficient

15 augustus 2024
Review zonder uitnodiging
Logo The Fuel Store

Antwoord van The Fuel Store

Thank you for your lovely review. We pride ourselves in providing the best possible service. Saul is a dedicated Account Manager and I will pass on your kind words. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.

Beoordeeld met 5 van de 5 sterren
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Antwoord van The Fuel Store

Thank you for your lovely review Grant, we pride ourselves in providing the best possible service. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.

Beoordeeld met 5 van de 5 sterren

Elijah is very helpful and responsive…

Elijah is very helpful and responsive and they are always transparent on pricing

25 juli 2024
Review zonder uitnodiging
Logo The Fuel Store

Antwoord van The Fuel Store

Thank you for your lovely review Jen, It is very much appreciated. We pride ourselves in providing the best possible service. Elijah is a dedicated Account Manager and I will pass on your kind words. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.

Beoordeeld met 5 van de 5 sterren

Excellent fuel cards

Elijah Hussain Is very knowledgeable about the cards available and was very helpful about a charge on the account

Thank you

2 augustus 2024
Review zonder uitnodiging
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Antwoord van The Fuel Store

Thank you for your lovely review Diane, It is very much appreciated. We pride ourselves in providing the best possible service. Elijah is a dedicated Account Manager and I will pass on your kind words. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.

Beoordeeld met 5 van de 5 sterren

Super customer service and response…

Super customer service and response times

24 juli 2024
Review zonder uitnodiging
Logo The Fuel Store

Antwoord van The Fuel Store

Thank you for your lovely review Julia, we pride ourselves in providing the best possible service. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.

Beoordeeld met 5 van de 5 sterren

Hi every one dnt know where to start…

Hi every one dnt know where to start and finish but Nishan Singh has provided me extra ordinary service at all from start to end of this cards priccess. He was very very helpfull and I'm very happy.
Thanks nishan thanks Keyfuels.

1 augustus 2024
Review zonder uitnodiging
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Antwoord van The Fuel Store

Thank you for your lovely review Bakht. We pride ourselves in providing the best possible service. I will pass on your kind words to Nishaan. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.

Beoordeeld met 5 van de 5 sterren

We have now been with the fuel store as…

We have now been with the fuel store as a business for sometime and are very happy with the service .
Saul Augustus -Dore is our accounts Manger and has been very professional in working along side us with any queries and card renewals and has taken the time to go through everything professionally with us .
and would like to thank him for this.

1 augustus 2024
Review zonder uitnodiging
Logo The Fuel Store

Antwoord van The Fuel Store

Thank you for your lovely review Heidi. We pride ourselves in providing the best possible service. Saul is a dedicated Account Manager and I will pass on your kind words. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.

Beoordeeld met 5 van de 5 sterren

Great company to work with

Great company to work with, I would like to mention Nisham who was more than happy to help me setting up an account.
The whole process has been very smooth.

25 juli 2024
Review zonder uitnodiging
Logo The Fuel Store

Antwoord van The Fuel Store

Thank you for your lovely review. We pride ourselves in providing the best possible service. I will pass on your kind words to Nishaan. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.

Beoordeeld met 1 van de 5 sterren

Wrong info

Wrong info. Hidden charges. Not recomend

15 juli 2024
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Antwoord van The Fuel Store

Thank you for leaving a review Laurentiu, I have passed this onto your Account Manager who is looking into it. You can expect a call from us to discuss. Ness @ The Fuel Store

Beoordeeld met 5 van de 5 sterren

Great service

Great service

11 juli 2024
Logo The Fuel Store

Antwoord van The Fuel Store

Thank you for your lovely review Darrel, we pride ourselves in providing the best possible service. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.

Beoordeeld met 5 van de 5 sterren

Responsive and prompt

Responsive, good communication throughout. Timely resolve. Thank you

12 juli 2024
Review zonder uitnodiging
Logo The Fuel Store

Antwoord van The Fuel Store

Thank you for your lovely review, We pride ourselves in providing the best possible service. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.

Beoordeeld met 5 van de 5 sterren

Saul has been amazing

Saul has been amazing! Nothing is too much trouble for him, queries gets sorted straight away.
I am regularly updated on new services & options.

Keep up the great work!

9 juli 2024
Review zonder uitnodiging
Logo The Fuel Store

Antwoord van The Fuel Store

Thank you for your lovely review. We pride ourselves in providing the best possible service. Saul is a dedicated Account Manger and I will pass on your kind words. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.

Beoordeeld met 5 van de 5 sterren

The agent who delt with my application…

The agent who delt with my application was very adamant in ensuring things are done on time. In addition he kept me up to date with the entire process. He was also very friendly and respectful. Thank you Skander

24 juni 2024
Logo The Fuel Store

Antwoord van The Fuel Store

Thank you for your lovely review Isaac, We pride ourselves in providing the best possible service. I will pass on your kind words to Sakander. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.

Beoordeeld met 5 van de 5 sterren

Helpful & Efficient Fuel Card Company

The company I work for have found The Fuel Store and our account manager, Saul Augustus-Dore, very helpful. Since switching to The Fuel Store we have tried two different fuel cards for our vehicle fleet, and now have settled on one with a very competitive price. Saul also assists us with fuel usage data each month and is very responsive to our emails. We would recommend this company.

4 juli 2024
Review zonder uitnodiging
Logo The Fuel Store

Antwoord van The Fuel Store

Thank you for your lovely review. We pride ourselves in providing the best possible service. Saul is a dedicated Account Manger and I will pass on your kind words. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.

Beoordeeld met 5 van de 5 sterren

Very helpfull

Very help guy Nishaan explained everything we needed to know. Easy to use portal too.

24 juni 2024
Logo The Fuel Store

Antwoord van The Fuel Store

Thank you for your lovely review. We pride ourselves in providing the best possible service. I will pass on your kind words to Nishaan. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.

Beoordeeld met 5 van de 5 sterren

Best customer service experience done…

Best customer service experience done by Nishaan!

3 juli 2024
Review zonder uitnodiging
Logo The Fuel Store

Antwoord van The Fuel Store

Thank you for your lovely review Bogdan, We pride ourselves in providing the best possible service. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.

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