The Guitar Marketplace Reviews 

843
•
TrustScore 4.5 uit 5

4,4

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I’ve been trying to win for a while, finally won a beautiful Taylor! The guys at The Guitar Marketplace were very helpful, sending my prize promptly, securely wrapped. I am definitely going to play ag... Toon meer

Beoordeeld met 3 van de 5 sterren

My experience with this website is limited as I have never won anything but from other reviews appears to be a genuine and well run business. I would point out however that all the guitars are not ne... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

What can I say winning the guitar has made my year and also made a lot of my friends jealous. The Guitar marketplace Ltd are true to their word and received the guitar by Royal mail today. Awesome 😎... Toon meer

Beoordeeld met 5 van de 5 sterren

If you're wondering if this is legit, I'm sat with a Gibson SJ-200 that arrived perfectly packaged 2 days after my name was announced on the live draw. Mat was great and made sure it got to me safely.... Toon meer

Bedrijfsgegevens

  1. Muziekinstrumentenwinkel

Geschreven door het bedrijf

Guitar Competitions & Giveaways in the UK!


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

843 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 80% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,4

Alle reviews

(843)

62 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Fekin scam

Fekin scam, go and buy a guitar instead

4 augustus 2024
Review zonder uitnodiging
Logo The Guitar Marketplace

Antwoord van The Guitar Marketplace

Hi Ian,

Rest assured, we are not a scam. We are also by no way a means to buying a guitar - our prize competitions are to provide guitarists a chance to win guitars in a fun, interactive way.

We currently have 600+ 5-star Trustpilot reviews and over 7,500 winners since we started in 2020!

Should you have any queries on our operation and how it works, more information can be found on our website or you can contact us for assistance.

Beoordeeld met 5 van de 5 sterren

Good experience

Haven't been lucky enough to win a big prize, but have won a couple of small prizes in their free draws. Communication was great and prizes delivered in reasonable time. I'd recommend them.

9 juli 2024
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Great until I actually won something.


* Edit. My 1 star review has been amended to a 3 star review, as the team has now finally acknowledged my issue and credited my account. So three stars for honesty, even if it required a lot of frustration on my part and a poor trust pilot review to get there.

27 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Awesome competition and great guys!

Awesome competition and a great bunch of guys! I won a dream guitar which is just nuts! Jacob from guitar market place ensured it was delivered swiftly via Royal Mail and kept me updated on the process! I’ve entered a fair few times with these guys and will be sure to continue doing so!

Thanks!

Simon

20 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Company & Competitions

Really good company and have won a couple of times which is fantastic. All guitars were recieved within 5 days and really good communication beforehand. Thoroughly recommend as a place to enter guitar competitions.

6 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I WON!!

I've seen The Guitar Marketplace pop up on my instagram for quite a while and was always slightly sceptical, but last week I saw they had a Taylor AD17E Blacktop guitar. This is my dream guitar, so I thought it'd be worth a punt. I bought 5 tickets for £12.50. A few days later I spotted an email from them and was completely shocked to find out I had won! They requested confirmation of my address and only 3 days later the guitar was delivered to me well packaged and in a Taylor guitar case. I can't recommend The Guitar Marketplace enough! They often don't sell all tickets which means you get great odds. I'll definitely be buying more tickets to hopefully add to my guitar collection!

17 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Dodgy site???... not a chance!!!

I suspect that just like many others, one may be a bit suspicious of these sort of sites even thinking they're a scam of sorts.. well, today, Tuesday 18th I received a brand new guitar worth hundreds of pounds after spending a fraction of that on competition entries and winning on Thursday 13th June... five days to deliver a brand new guitar... needless to say, I will be entering more competitons... and as I've heard said.. you have to be IN it to WIN it !!.

18 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Give it a go!

I entered on the chance of winning a Fender bass guitar, and was delighted to actually win! Got an email straight away to inform me and it arrived perfectly packaged a week later (with a travel bag which I wasn't expecting)! It is in near perfect condition considering it is second hand and sounds and plays amazing. A great way to win something I could never afford to buy outright. Thank you.

2 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Vintera II '70s Strat

Absolutely chuffed to bits to win a Vintera II '70's Strat - you always imagine these things aren't real, and no one ever wins, but it's completely legit. You can see the odds of winning - someone always does - you can do the maths and see what the probability of it being you and make your own mind up.

The guitar is an absolute beauty - arrived within a week of the draw - could not be happier!

28 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Over the moon!

What can I say? I am over the moon with the guitar marketplace! I won an amazing guitar, the kind one only dreams of! The process was fast transparent and straightforward. No shady business. The team answered all my emails very professionally. The guitar arrived in pristine condition.

I can honestly recommend the guitarmarketplace team to anyone.

Who knows? For 2£ you may win your dream guitar.

27 mei 2024
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

legit but some errors

So first of I am delighted that I won. I only purchased one ticket and by chance it was the winning one!
The team were quick to contact and ship. So everything is legit.

A few reasons I’ve marked this down as 2 instead of 5/5.

I wouldn’t have said this guitar was as described. I’m looking at the page just now and it was a used guitar described as 9/10. Previous reviews, the guitar market place have described 9/10s as, used with a couple of minor scratches and slight fret wear. This guitar has LOADS of scratches, many more than minor, as well as chips/dents. The finish around the edges of the guitar has chipped (it could have shrunk given its nitro) leaving exposed wood. It also has pitting to some of the frets which I would class as more than minor wear.

The output jack for the electronics is loose. The strings are clearly used, and the guitar definitely isn’t clean, on top of not being packed very well as it didn’t come in a hard case, it wasn’t advertised with a case I’m just pointing out that it wasn’t packed well. I’ve worked in guitar stores and build guitars, this one wasn’t packed very well.

It just gives off an air of not caring very much. A quick set of strings and a polish would have made a difference.

The guitar also doesn’t have a richlite fretboard it’s rosewood, so for used guitars I don’t know if I can trust their specs. I’m also fairly confident the back and sides of the guitar are not mahogany, I think they’re bubinga as this model did come in both at different times.

Overall they to me the company is legit in terms of you can win a guitar for not much money. But my caution or perhaps constructive criticism to the company would be, the guitar may not be in the condition advertised, may not even be the specs they advertise, and may show up not very well packed. This was a Gibson as well, and we all know how they’re fond of breaking during shipping!

I know the store I worked at this guitar wouldn’t be 9/10 and wouldn’t even touch an 8, it’s probably 6 or a 7. If we advertised it with the wrong specs as well, we’d be getting an email to fix things so it’s not false advertising/a refund for any disgruntled customer.

Once again very happy I won a guitar but this is just the experience I’ve had and hope the marketplace can take it on board.

10 mei 2024
Review zonder uitnodiging
Logo The Guitar Marketplace

Antwoord van The Guitar Marketplace

Hi Cal,

We were not aware of any damage to the guitar prior to it leaving our warehouse, and the guitar passed our inspection checks. With that being said, mistakes can happen so we're keen to help get this sorted for you.

We must also state that once the guitar arrived, we were not contacted to discuss the issues mentioned in your review, therefore we were not able to rectify and provide further help in the meantime.

We have contacted you via email and phone on multiple occasions but have not received a response. Please could you email/phone us so we can discuss the issues stated in your review and help in any way we can to rectify or provide further clarification.

Beoordeeld met 1 van de 5 sterren

Won a guitar described by them as 10/10…

Won a guitar described by them as 10/10 condition, received guitar witch had nemours dents, scratches in body, neck and all the hard wear. Neck had bum notes and an extremely large amount of fret wear.

5 februari 2024
Review zonder uitnodiging
Logo The Guitar Marketplace

Antwoord van The Guitar Marketplace

Hi Cameron,

We believe the information you have provided to be incorrect and vastly inaccurate.

In February, you won a guitar which was shipped promptly to you. The guitar was described as 9/10 condition on our website, not 10/10 as stated in your review. We grade our guitars from 1-10 depending on their condition. This particular guitar was awarded a 9/10 condition given that it was not brand new and showed a couple of minor scratches to the finish and small amounts of fretwear. The guitar was checked over and set up prior to dispatch, with the guitar intonating all over the fretboard and the electronics all working as they should.

We resolved this matter with you back in April and further detail was provided to you with regards to the condition of the guitar.

If you have any further queries, the team will be happy to assist.

Beoordeeld met 4 van de 5 sterren

Won a ltd 401 qm and won quite a few…

Won a ltd 401 qm and won quite a few other items also lost loads of times! But thats the gamble.just set your limits because it does become adictive and you have to be prepared to lose,but you cant beat the buzz of wining!
To be fair the lads do a great job but it would be nice if lower limits were set on tickets to stop you from loosing large amounts of money,as it seems to be the same big fish that win most of the time,it would be nice if more people had a equal chance and more prizes but thats the same for all guitar sites,cant grumble as ive just won!

24 april 2024

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer