The Infinite Loop Reviews 357

Great overall service. Very happy with the process and repair of my MacBook.

Came into work one day with my Macbook Pro refusing to charge, contacted these guys, drove down, handed over the laptop, came back the next day to pick it up. Really nothing to fault, the whole experience was quick, easy and streamlined.

My trusty iMac i've had since 2019 developed a Hard Disk issue seemingly out of the blue, which stopped it booting up even in safe mode. Found Infinite Loop and rang to see if they knew what might be wrong and if they could help.

It was diagnosed within a couple of days after drop-off, and fixed even quicker than that after i'd accepted the quote. She now runs like brand new with the upgraded SSD and extra RAM.

So thankful to the team at Infinite Loop for saving her from the scrapheap and giving it an extended life. I'll definitely keep them in mind for any other Apple Product repairs or sales/purchases I want in future.

The people at Infinite Loop are always knowledgeable, kind and supportive of someone who’s not experienced. The products are excellent

Great customer service and same day resolution. Really friendly staff, face to face and on the phone. Resolved my issues and had my Mac up and running within a hour for a reasonable price. Highly recommend. Thanks guys 😊

Infinite loop replaced my logic board and were helpful and nice when the Apple Store was awful. Also I was able to have another repair under a warranty which I was so grateful for!

I was really worried to fix my MacBook as other repair stores were charging hefty, but with infinite loops free repair check and the quick turnaround time. I am very grateful for their service as I only had to pay a reasonable amount of 167 pounds to replace the charging port of my laptop. The keys weren’t working and I had trouble switching on, thanks to their service I can confirm that it is in peak condition a month later. Definitely recommend for anyone with apple repairs.

The starter drive failed on the Mac, which mean not only would the machine not work we couldn't access any of the files.
The Infinite Loop team not only pulled off and saved all the files, they also installed a new and higher spec hard drive. They kept us up to date of what was happening providing a fantastic and very professional service.
Highly recommend and. would definitely use their services again

Had a blown charging circuit in my M1 macbook air. Infinite loop fixed it with ease. Quick turnaround, great comms, reasonably priced. Highly recommend!

My MacBook had touch key stuck , showed it to Apple but quote was too high and just 3 month warranty. The Infinite loop fixed the issue within a week and offered us 12 months warranty.
Great service and prompt response

Fantastic service, no hidden costs straight forward clear instructions on what's best for me and my aging old IMac. After looking into all options, to get me back up and running again. Infinite loop managed to restore my hard drive and a more reasonable priced Imac.

They were very quick and professional in repairing water damage on my MacBook Pro. They also had good communication with my the entire time.

Good price and good customer service

They are all friendly and helpful, quick to respond and excellent service. I really like that the ethos is as green as can be. I’m really pleased with my refurbished laptop, ready loaded with my stuff! Highly recommend.

My ageing Ipad Air 2 had an issue with the battery - this was diagnosed by Apple who then couldn't / wouldn't replace the battery. Looked on internet for possible repairer and found Infinite Loop. Turned out to be a great choice as the battery replacement process end to end was brilliant and at a good price. Ipad now working fine and will keep me going for a hopefully a few more years - thanks Infinite Loop

Went to them for an SSD swap-out on a 2013 iMac, a horrible job done swiftly and professionally. They understand 🍏 and the brand and the history, so if you care then they’re the ones to go to.

I had attempted to repair my Macbook Pro 2014 with another company but unfortunately after receiving it - there were still issues with the machine.

Infinite Loop are an excellent, thorough and transparent team of engineers who took in my machine, reported the issues upfront and had them resolved within a insanely quick turnaround time and a fraction of the price Apple were quoting.

Not only were they able to restore my old MBP but also able to recommend hardware maintenance I might need to tend to in the future for the machine.

If you're looking for certified Apple repairs within Birmingham, Infinite Loop are the people you need to see.

I had a few issues with my M1 Max. A cracked screen and liquid damage to keyboard. As it's part of the Apple Silicon series, parts for these machines aren't available from anybody but Apple and I had initially tried to fix it through Apple but without Apple care I was recieving quotes which equaled nearly the total price of the machine itself.

Working remotely and not being able to use my screen or keyboard was a huge issue and I even considered purchasing an M4 Pro to replace my damaged M1 Max to resolve this issue until a friend of mine recommended Infinte Loop.

From start to finish my experience with Infinite Loop was transparent, smooth and incredibly quick. After describing the issue of my machine and the importance of it for work, they were able to work around my schedule making sure the fix was done in a way that allowed for minimal downtime - which as a remote worker is extremely important.

My M1 Max came back looking brand new and it's been working seemlessly with the hardware maintenance checks and upgrades they provided. I'm so over the moon with how quickly and seamless this all was, right before christmas too!

If you're looking for a certified Apple technians who genuinely care about you and your product, look no further.

My repair was handled fantastically well. The team are clearly experts and competent. Visiting the store physically and speaking with the some of team left me with confidence that my laptop was in good hands. The repair did take a little longer than expected, however was offered to fast track which I decided not to take. They have numerous customers which is a sign of a good/ trusted business.

Great work no issues with my MacBook so far!