THEKULT.COM Reviews 

372
•
TrustScore 3.5 uit 5

3,3

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I did not receive the cosrx freebie that was included with my order. Worst experience with this app. I have placed orders before but there was no issue with the previous orders. But my last order has... Toon meer

Beoordeeld met 5 van de 5 sterren

The website is user-friendly. I easily found what I've been looking for as they have categorized their items depending on your needs. Plus, I got the item on sale! Payment is also convenient as I had... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Okei naman yung product,however mali yung payment dun sa courier hindi updated I reported it pero wala response..sana maaddress.Please check your email thanks

Beoordeeld met 5 van de 5 sterren

I trust the website but I'm just curious because my perfumes are not sealed individually, so I assume it's not brand new or it's not full when you pack it? Do you have to open the perfumes before plac... Toon meer

Bedrijfsgegevens

  1. Cosmeticawinkel
  2. ook in
  3. Cosmetica winkel
  4. Parfumerie

Informatie afkomstig van verschillende externe bronnen

THEKULT.COM is the only online beauty platform, that offers 100% authentic products from well-known local and international brands, with the most affordable prices in the Philippines!


Contactgegevens

3,3

Gemiddeld

TrustScore 3.5 uit 5

372 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,3

Alle reviews

(372)

0 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

It was very good

It was very good! I ordered and received the item on the same day. Was shocked actually and very happy. Thank you so much! As well as to the delivery guy. The perfume was perf. Thank you

31 maart 2020
Review zonder uitnodiging
Logo THEKULT.COM

Antwoord van THEKULT.COM

Dear Aila Marie,

Thank you for leaving such a wonderful review. We are thrilled that you enjoyed your experience with us, and our team is extremely happy to read your feedback. We, as the people who’re working hard every day to make beauty accessible to everyone in the Philippines, place customer experience and satisfaction in the heart of our efforts, and your review reaffirms that we are on the right path. Thank you again for your kind words and we look forward to serve you for your next purchase!

-THEKULT.COM Team

Beoordeeld met 5 van de 5 sterren

Got the product in a day's time and…

Got the product in a day's time and it's authentic. Thank you so much. Looking forward to more efficient service and quality products from you.

29 maart 2020
Review zonder uitnodiging
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Antwoord van THEKULT.COM

Dear Charlotte,

Thank you for leaving such a wonderful review. We are thrilled that you enjoyed your experience with us, and our team is extremely happy to read your feedback. We, as the people who’re working hard every day to make beauty accessible to everyone in the Philippines, place customer experience and satisfaction in the heart of our efforts, and your review reaffirms that we are on the right path. Thank you again for your kind words and we look forward to serve you for your next purchase!

-THEKULT.COM Team

Beoordeeld met 5 van de 5 sterren

Mabilis and walang delivery fee!

26 maart 2020
Review zonder uitnodiging
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Antwoord van THEKULT.COM

Dear Audrey Justine,

Thank you for leaving such a wonderful review. We are thrilled that you enjoyed your experience with us, and our team is extremely happy to read your feedback. We, as the people who’re working hard every day to make beauty accessible to everyone in the Philippines, place customer experience and satisfaction in the heart of our efforts, and your review reaffirms that we are on the right path. Thank you again for your kind words and we look forward to serve you for your next purchase!

-THEKULT.COM Team

Beoordeeld met 5 van de 5 sterren

The sell authentic products...good…

The sell authentic products...good quality...

21 maart 2020
Review zonder uitnodiging
Logo THEKULT.COM

Antwoord van THEKULT.COM

Dear Anecille,

Thank you for leaving such a wonderful review. We are thrilled that you enjoyed your experience with us, and our team is extremely happy to read your feedback. We, as the people who’re working hard every day to make beauty accessible to everyone in the Philippines, place customer experience and satisfaction in the heart of our efforts, and your review reaffirms that we are on the right path. Thank you again for your kind words and we look forward to serve you for your next purchase!

-THEKULT.COM Team

Beoordeeld met 5 van de 5 sterren

Satisfied!

Satisfied customer!

20 maart 2020
Review zonder uitnodiging
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Antwoord van THEKULT.COM

Dear Cha,

Thank you for leaving such a wonderful review. We are thrilled that you enjoyed your experience with us, and our team is extremely happy to read your feedback. We, as the people who’re working hard every day to make beauty accessible to everyone in the Philippines, place customer experience and satisfaction in the heart of our efforts, and your review reaffirms that we are on the right path. Thank you again for your kind words and we look forward to serve you for your next purchase!

-THEKULT.COM Team

Beoordeeld met 5 van de 5 sterren

The perfumes i have purchased are…

The perfumes i have purchased are great. 👍

19 maart 2020
Review zonder uitnodiging
Logo THEKULT.COM

Antwoord van THEKULT.COM

Dear Valued Customer,

Thank you for leaving such a wonderful review. We are thrilled that you enjoyed your experience with us, and our team is extremely happy to read your feedback. We, as the people who’re working hard every day to make beauty accessible to everyone in the Philippines, place customer experience and satisfaction in the heart of our efforts, and your review reaffirms that we are on the right path. Thank you again for your kind words and we look forward to serve you for your next purchase!

-THEKULT.COM Team

Beoordeeld met 5 van de 5 sterren

I had a delivery mishap

I had a delivery mishap. I ordered a brow pencil but when I opened the product's box, the brow pencil was missing. I quickly reported it to The Kult and they replaced and delivered the missing item right away. Thank you so much for the quality service. 🙂👏👏

18 maart 2020
Review zonder uitnodiging
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Antwoord van THEKULT.COM

Dear Scatzi_cat,

Thank you for leaving such a wonderful review. We are thrilled that you enjoyed your experience with us, and our team is extremely happy to read your feedback. We, as the people who’re working hard every day to make beauty accessible to everyone in the Philippines, place customer experience and satisfaction in the heart of our efforts, and your review reaffirms that we are on the right path. Thank you again for your kind words and we look forward to serve you for your next purchase!

-THEKULT.COM Team

Beoordeeld met 5 van de 5 sterren

Quick delivery and authentic item

Quick delivery and authentic item. Thank you!

16 maart 2020
Review zonder uitnodiging
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Antwoord van THEKULT.COM

Dear Lois,

Thank you for leaving such a wonderful review. We are thrilled that you enjoyed your experience with us, and our team is extremely happy to read your feedback. We, as the people who’re working hard every day to make beauty accessible to everyone in the Philippines, place customer experience and satisfaction in the heart of our efforts, and your review reaffirms that we are on the right path. Thank you again for your kind words and we look forward to serve you for your next purchase!

-THEKULT.COM Team

Beoordeeld met 5 van de 5 sterren

Legit same day delivery

Legit same day delivery, the item was delivered in good condition w/a long lasting scent of perfume. Keep it up!

15 maart 2020
Review zonder uitnodiging
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Antwoord van THEKULT.COM

Dear MaDj,

Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to your next purchase!

-THEKULT.COM Team

Beoordeeld met 5 van de 5 sterren

nice quality of cologne

nice quality of cologne
i will purchase next

15 maart 2020
Review zonder uitnodiging
Logo THEKULT.COM

Antwoord van THEKULT.COM

Dear Elleonor,

Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to your next purchase!

-THEKULT.COM Team

Beoordeeld met 2 van de 5 sterren

One of my orders did not push thru

One of my orders did not push thru. I contacted the support team million times, however, it never got resolved.

15 maart 2020
Review zonder uitnodiging
Logo THEKULT.COM

Antwoord van THEKULT.COM

Dear Mareez,

Thank you for leaving us a review. We’re sorry to hear that your experience with our store has not been up to par with your expectations. Kindly note that your feedback is being considered thoroughly to ensure that this doesn’t happen to any other customers in the future. Rest assured, we would like to thank you for making it possible for us to improve on our probable weaknesses.

Please feel free to reach out to cx@thekult.com or contact us via +63 917 650 6010 with any further comments, concerns, or suggestions you wish to share. We would love to make things right this time if you give our store another chance.

-THEKULT.COM Team

Beoordeeld met 2 van de 5 sterren

The perfume smelled differently than…

The perfume i recieved smelled differently than the ones i have. I. Not sure what i got is an authentic one

15 maart 2020
Review zonder uitnodiging
Logo THEKULT.COM

Antwoord van THEKULT.COM

Dear Marga,

Please allow us to let you know that we only sell 100% authentic products, that are sourced either directly from the brands or from their authorized distributors in the Philippines. Kindly check the following article on our website, to get a precise understanding of the distinction between varieties of scents: https://www.thekult.com/pages/how-to-preserve-the-scent-of-your-perfume

Please don’t hesitate to reach out to cx@thekult.com or contact us via +63 917 650 6010 to provide us with details regarding your concern, so that we can help you out specifically. We would also appreciate it if you could send us photos of the item(s) you purchased for our information.

-THEKULT.COM Team

Beoordeeld met 5 van de 5 sterren

Fast delivery 🥰 shopping is a breeze

Fast delivery 🥰 shopping is a breeze. Thinking of vlogging about this shop.

14 maart 2020
Review zonder uitnodiging
Logo THEKULT.COM

Antwoord van THEKULT.COM

Dear Unkatvlogs,

Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to your next purchase!

-THEKULT.COM Team

Beoordeeld met 5 van de 5 sterren

Very fast delivery

14 maart 2020
Review zonder uitnodiging
Logo THEKULT.COM

Antwoord van THEKULT.COM

Dear Judesel,

Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to your next purchase!

-THEKULT.COM Team

Beoordeeld met 5 van de 5 sterren

I really love the products

I really love the products. I already bought Elizabeth Arden and I will definitely buy again.

Authentic scents. Thank you!

14 maart 2020
Review zonder uitnodiging
Logo THEKULT.COM

Antwoord van THEKULT.COM

Dear Babelyn,

Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to your next purchase!

-THEKULT.COM Team

Beoordeeld met 5 van de 5 sterren

Authentic product

Past delivery and authentic product

14 maart 2020
Review zonder uitnodiging
Logo THEKULT.COM

Antwoord van THEKULT.COM

Dear KithKath,

Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to your next purchase!

-THEKULT.COM Team

Beoordeeld met 1 van de 5 sterren

Nonexistent customer service

Nonexistent customer service. Good prices, but the whole experience was awful.

13 maart 2020
Review zonder uitnodiging
Logo THEKULT.COM

Antwoord van THEKULT.COM

Our Valued Customer,

Thank you for leaving us a review. We’re sorry to hear that your experience with our store has not been up to par with your expectations. Kindly note that your feedback is being considered thoroughly to ensure that this doesn’t happen to any other customers in the future. Rest assured, we would like to thank you for making it possible for us to improve on our probable weaknesses.

Please feel free to reach out to cx@thekult.com or contact us via +63 917 650 6010 with any further comments, concerns, or suggestions you wish to share. We would love to make things right this time if you give our store another chance.

-THEKULT.COM Team

Beoordeeld met 1 van de 5 sterren

I have placed one order

I have placed one order, 1 set for buy 1 take 1 (My first order) But it didint go well as I expected because I didnt Received my exact ITEM and thats okay though. And my second order are 2 sets but only 1 set received :( I try to message the management but no reply.

13 maart 2020
Review zonder uitnodiging
Logo THEKULT.COM

Antwoord van THEKULT.COM

Dear Merie Cris,

Thank you for leaving us a review. We’re sorry to hear that your experience with our store has not been up to par with your expectations. Kindly note that your feedback is being considered thoroughly to ensure that this doesn’t happen to any other customers in the future. Rest assured, we would like to thank you for making it possible for us to improve on our probable weaknesses.

Please feel free to reach out to cx@thekult.com or contact us via +63 917 650 6010 with any further comments, concerns, or suggestions you wish to share. We would love to make things right this time if you give our store another chance.

-THEKULT.COM Team

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